If you are not near a physical Nautica store and order online, you have to mail back your item. Not unusual. They will not provide a label. You have to make sure you have a copy of your sales slip, re... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The nautica store # 00086 at Concord Mills is horrible. I’ve been to the store on 3 different occasions to make a return and no seems to be able to do it! Poor customer service and hope the stores goe... Vis mer
First time nautical online shopper although I have purchased their clothes for years at Macy’s. Online store new acct set up and checkout made the purchase one I probably wouldn’t repeat. Received wha... Vis mer
The stitching on a Nautica shirt I purchased unraveled the first time I washed it. Nautica's policy is to refuse refunds or replacements for items that have been washed, probably because they know the... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Nautica, a global lifestyle brand, offers a wide selection of apparel for men, women and kids as well as a large selection of home products, select accessories like watches and small leather goods, fragrance and swimwear.
Kontaktopplysninger
West 57th Street 40, 10019, New York, USA
- nautica.com
1,5
Dårlig
71 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Technical difficulties as an excuse…
Technical difficulties as an excuse that never ends. Nautica was sold several years ago and the company that took it over must be subpar. All customer service is in another country. Easy to tell that they don't have a command of English in their writing. Will they ever receive my return and will I get my money back?
27. oktober 2020
Anmeldelse skrevet uten oppfordring
WORST CUSTOMER SERVICE EVER!!
WORST CUSTOMER SERVICE EVER!!! I bought a watch on July 18, 2020 and returned it on July 28, 2020. It is tracked and received and signed for by "M.Matt" at their warehouse. After calling customer service and getting nowhere, I tried the live chat - guess what, they are having "technical issues". So I am now on my 5th email trying to get my refund from 3 months ago! I gave them all of my information and they referred me to Timex to get new parts! WHAT? DO NOT BUY FROM THIS WEBSITE!
22. oktober 2020
Anmeldelse skrevet uten oppfordring
Worst customer service EVER
Worst customer service EVER! These people have NO INTENTION of assisting you and to even refer to the "customer service" team as "customer service" is, by definition, a contradiction. After having contacted them numerous times, (regarding the same issue only to get stupid, NOT helpful responses from them), I have determined that Nautica's "customer service" is outsourced, paid by the number of messages they respond to rather than by the number of customers they ACTUALLY provide ANY assistance to. Don't even bother contacting them. Trust me, it won't do any good.
15. september 2020
Anmeldelse skrevet uten oppfordring
Order not complete
Order not complete. False excuses about refunding, never received. Fraudulous company. Do not order online!
9. september 2020
Anmeldelse skrevet uten oppfordring
You failed Nautica.
2 stars for you to be fair. I can't say anything about the quality of your products because I never received my order. And the customer support agents tried to get rid of my calls by giving me unrelated and short answers or simply hanging up to my face. I called 3 times, not just once and waited enough to hear back.
I was promised by the supervisor to be looked at this case finally, but never heard from her at all.
The customer satisfaction is the way to judge a company.
9. juli 2020
Anmeldelse skrevet uten oppfordring
excuses on top of excuses
ordered a watch for father day on June 1st 10 days later still say order processing. Customers service keep giving the same excuse over and over. they're having a father day sale on there site but can even fill a order for father days i placed on June 1st. I told them i order for fathers day so i kinda wanted on or before fathers day there response was sorry i understand. Dont order from this place they sale things the dont have in house. So they tell the customer its not their fault its the supplier i thought i was ordering from nautica.com not a their overseas supplier smh
11. juni 2020
Anmeldelse skrevet uten oppfordring
I never even imagine that such brand…
I never even imagine that such brand exists with so much varities of things for probably any level of task being done for whatever reason. Can we really find out something else ? They do have everything on good prices and people should be happy.
17. november 2019
Anmeldelse skrevet uten oppfordring
the management at Nautica are weirdos…
the management at Nautica are weirdos they don't except the designers choices they rather just go with a person that does not know the brand. They had a guy there by the name of Ron Hunter his ear was on on the streets, hung out with the younger crowds and wore the latest fashion. None of the execs listened. Im sure they are hurting. Go listen to someone that does not know fashion lol
15. august 2019
Anmeldelse skrevet uten oppfordring
Awesome product
Awesome product! I love the belt. There is one down side however after a few uses the leather has started ti scrape off. Normal wear and tear type stuff.
10. september 2018
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.