NationsHearing
NationsHearing is the provider-group chosen by Aetna Ins.
Aetna offers a fixed amount toward hearing aids, but then also restricts members to using NationsHearing.
My experience with NationsHearing was very unsatisfactory! I had 2 visits. I told the provider that I wanted to use my Aetna benefits to buy a new pair of hearing aids. I explained to the provider about my hearing loss history as well as my history with hearing aids (2 different pair, so far). I also told the provider about what was and was not working with my current aids - one set 5-6 years old, the other about 18 mos. old.
The provider never did any testing, brushed me off when I tried to explain about my Auditory Processing Disorder Diagnosis, automatically assumed that I only wanted the basic aids covered by my Aetna plan and didn't schedule any follow-up. My 2 previous hearing aids had rechargeable batteries. The ones this provider gave me did not!!!
I am a retired mental healthcare clinician with 40+ years experience. This was one of the most poorly conducted provider contacts I have ever had!
Since this experience, I have explored the online reputation of "Nations Hearing", and found that it mirrors my actual experience: Very Poor!
I won't be going back to that provider, so, my Aetna Hearing Benefit is of absolutely no use to me!!!
If Aetna is going to provide a set-amount Hearing Aid Benefit, why restrict usage to just one provider-group!!!







