Great service by Nathan. Let me know ahead of his visit that he would be arriving and gave me an accurate ETA. Very professional, helpful, advice given was sound and job was completed quickly and to... Vis mer
Selskapet har svart
97-99 Derby Street, Bolton, BL3 6HH Bolton, Greater Manchester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Great service by Nathan. Let me know ahead of his visit that he would be arriving and gave me an accurate ETA. Very professional, helpful, advice given was sound and job was completed quickly and to... Vis mer
Selskapet har svart
Great service, turned up on time and fitted the new windscreen very quickly, with no issues.
Selskapet har svart
Simple & efficient - I booked this company as my windscreen had a crack the full length of the screen; it would have failed the MOT. I was given the earliest date they had available & I was able book... Vis mer
Selskapet har svart
The fitter was very helpful. There was some confusion about the appointment time but the fitter changed his schedule to accommodate my request. Repair was carried out promptly and completed in a s... Vis mer
Selskapet har svart
Skrevet av virksomheten
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
97-99 Derby Street, Bolton, BL3 6HH, Bolton, Greater Manchester, Storbritannia
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Great service, turned up on time and fitted the new windscreen very quickly, with no issues.

Svar fra National Windscreens - Bolton

Svar fra National Windscreens - Bolton

Svar fra National Windscreens - Bolton
Very professional and polite. Friendly service. Updated with arrival time and was quick and efficient

Svar fra National Windscreens - Bolton
Simple & efficient - I booked this company as my windscreen had a crack the full length of the screen; it would have failed the MOT. I was given the earliest date they had available & I was able book it in at the address of the job I was working at on the day. I received regular updates/ reminders about the repair & on the actual day I received a tracking link as an estimate as to when I would be fitted in. Fortunately I was an early morning appt & it was completely fitted in 30 mins for £75! Bargain … would I recommend this company…. Absolutely!

Svar fra National Windscreens - Bolton

Svar fra National Windscreens - Bolton
National windscreens dealt with things quickly and when problems arose they informed me immediately and kept me informed until they were able to sort the correct part. Excellent service

Svar fra National Windscreens - Bolton
Appointment time tracking was a bit off and lagged behind real time. But once the guy was on site, he was excellent. Did a very good job quickly

Svar fra National Windscreens - Bolton
Great service , friendly informative operative , very proffesional .
Would highly reccommend National Windscreens .
⭐️⭐️⭐️⭐️⭐️

Svar fra National Windscreens - Bolton

Svar fra National Windscreens - Bolton
Great service and professional. Could not be more helpful and car was great.

Svar fra National Windscreens - Bolton
National windscreens Bolton, exceptionally poor service!
I made a home appointment for two days time after eventually getting through to them, it took half a day. The appointment was booked and they verbally said I would either get a morning or afternoon slot, I got neither, I got a slot between 8.30 am and 5.00 pm. I waited in as requested and checked on the app when they would be with me. At around 11.00 am I was the next job. At 2.00 pm I got a call from Bolton saying they will not be coming today.
Very abrupt and eventually rude.
My advice go elsewhere

Svar fra National Windscreens - Bolton
Quick efficient and the communication was really good from start to finish I can't thank them enough 5 stars from me. 😁

Svar fra National Windscreens - Bolton

Svar fra National Windscreens - Bolton

Svar fra National Windscreens - Bolton
Speedy work and was told what time to return for vehicle and it was ready on time

Svar fra National Windscreens - Bolton

Svar fra National Windscreens - Bolton
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