National Heater Shops Anmeldelser 

296
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Received absolutely exceptional customer service from Steven today. Needed help and advice on a dehumidifier installation and he went through every single thing with me, explained everything with dia... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordered an ipac 70 air conditioner, got the unit actually earlier than expected, very happy with the service from Chris, thanks again Chris very pleased ⭐⭐⭐⭐⭐

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely brilliant service. I was after a portable air conditioner and after scrolling through google (for too long) and being mislead by other websites, I eventually found NHS who appeared to have... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely dreadful service. Made an order with 'rapid delivery' and promised the order within 4 days. Called on day 5 multiple times and again on day 6. No response other than 'we are checking with t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av varmeutstyr
  2. Klimaanleggleverandør
  3. Utstyrsleverandør
  4. Forhandler av gårdsutstyr
  5. Produsent av ventilasjonsutstyr

Skrevet av virksomheten

We supply a wide range of climate control products for domestic, commercial & industrial use. No matter the season, we offer suitable products to keep your home, office, shop, restaurant or warehouse comfortable. Our range includes electric, gas and diesel powered space heaters, portable air conditioning units, evaporative coolers, industrial fans and dehumidifiers. Our prices are extremely competitive and we deliver nationwide.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

296 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(296)

81 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great Service

Parts I required for a diesel heater were available, at the right price and delivered promptly. A couple of admin queries were swiftly dealt with by very cooperative staff. Many thanks

24. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra National Heater Shops

Thank you so much for you review. We are pleased we could help.

Vurdert til 5 av 5 stjerner

Heater purchase

I recently bought a few small retail heaters for some site cabins, and I couldn't be happier with my purchase! They worked perfectly for what I needed. The ordering process was straightforward and hassle-free, which made everything even better. Plus, I was thrilled to find a discount available! Highly recommend!

5. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra National Heater Shops

We're thrilled to hear that you're happy with your purchase! We truly appreciate satisfied customers and that they find ordering with us smooth. Our team is passionate about all things HVAC, so please don't hesitate to reach out if you need any assistance in the future. Many thanks once again Stephen.

Vurdert til 1 av 5 stjerner

Why these guys are spamming?

Why these guys are spamming?

We never signed up for their service, and have NOTHING to do with their niche. They seem established, so why they are mass spamming? "The only website you need to purchase leading brands for heating, ventilation, air conditioning and moisture control."

reply from them with: Our database is based on customer opt-ins." That's untrue! Exactly what time, where and when we signed up to your service? GDPR and the ICO are going to have a field day.

7. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra National Heater Shops

We apologise for reaching out when you are not interested in our product range. Our database is based on customer opt-ins. If you'd like to unsubscribe, please click the link at the bottom of our email or contact us with your email address, and we’ll promptly ensure you don’t receive any further communications from us.

Vurdert til 5 av 5 stjerner

Bought a heater recently

Bought a heater recently, fast quick efficient service. Highly recommended.

23. september 2024
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Svar fra National Heater Shops

Hi Anita. We're so glad to hear this! We look forward to having you shop with us again soon.

Vurdert til 5 av 5 stjerner

Refurbished cabinet heater

I recently cought a Ecor proDH2500 dehumidifier from National Heater Shops and had excellent service. I needed a heater for my workshop so naturally went back to them. I got a refurbished Arcotherm Cabinet heater with 38% off with all the flue kit. When it arrived ther were a few cosmetic marks. As it is going in an ouside storeroom who cares. I saved a load. They a a great company to deal with - highly recommend

26. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra National Heater Shops

Hi Simon. Thank you so much for your review! We're thrilled to hear that you saved a lot on the refurbished cabinet. As you mentioned, if it's going in a storeroom, why not save some money? We're dedicated to helping our customers find great deals, so be sure to keep an eye on our site. We hope to see you again soon!

Vurdert til 5 av 5 stjerner

Prompt, professional service, fast delivery

Excellent service. Purchased my Sealey SDH102 dehumidifier with a bargain 30% off. Website easy to use, item was dispatched really quickly and very pleased with it when it came.

10. september 2024
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Svar fra National Heater Shops

We are really pleased you are happy with your purchase. Thank you for taking the time to comment.

Vurdert til 1 av 5 stjerner

Only half of the goods delivered ,I …

Only half of the goods delivered ,I tried to contact the company on several occasions and the phone was put down on me every time . Emailing doesn't produce answers either . Total cowboy outfit, do not use. I had to use chargeback to get our money back .

20. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra National Heater Shops

We sincerely apologise for the inconvenience caused with your recent order. After reviewing the situation with our team, we’ve confirmed that this was an error on our part. The heater you ordered was out of stock, and we mistakenly shipped only the ducting.

While such mistakes are rare, we take full responsibility for this one. We understand that, even though we processed your refund promptly, this did not solve the problem when you needed the heater most.

Please accept our sincere apologies, and thank you for your understanding. We appreciate your business and are working hard to ensure such errors don’t happen again.

Vurdert til 5 av 5 stjerner

Excellent!

Excellent! I bought a Honeywell ES800 but there was a fault with the water cooler. I contacted them sent videos and they immediately replied and told me a new replacement model would be sent out to me free of charge! If only all companies were this fast at solving a problem without any hassle. Highly Recommend!!

5. august 2024
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Svar fra National Heater Shops

Thank you so much for your great review. Mistakes happen but we aim to sort them quickly and make sure you get the product you need - working!

Vurdert til 2 av 5 stjerner

Sent the wrong item

Unfortunately we were sent the wrong product by an inferior brand which is apparently an 'upgrade'. The product I ordered mustn't have been in stock and came from a different company entirely, which makes me think they just bought a cheaper model off another company and got it delivered to our address.

17. juli 2024
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Svar fra National Heater Shops

Thank you for your feedback. We sincerely apologise for any inconvenience caused. Our team did inform you that the product you ordered was out of stock and offered an alternative. While the replacement product is from a different brand, it features higher specifications and came with a £40 price reduction, which has already been refunded to you.

We are sorry that this alternative did not meet your expectations. If you'd prefer, we are more than happy to arrange a collection of the product and issue a full refund.

Vurdert til 5 av 5 stjerner

Great customer service received

Great customer service received.
We has an issue with a piece of equipment we purchased, which required a new part. National Heater Shops was extremely quick to respond, sorted out new part under warranty and got it sent to us asap. Great service.

27. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had a great experience

I had a great experience
Ordered a heater for the office on Thursday and said we needed it quickly. Customer service came back to me within a couple of hours and arranged for delivery on Monday.
Recommended

2. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Cool Product

Bought a DeLonghi ACU and was really impressed by pricing and speed of delivery. Goods arrived quickly and in perfect condition. Great service!

21. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra National Heater Shops

Thank you :-)

Vurdert til 5 av 5 stjerner

Great service

Great service - staff super friendly and delivery very quick!

15. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra National Heater Shops

We will pass this on to our team. Thank you for making the effort to comment.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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