nakednutrition.com Anmeldelser 

180
TrustScore 3.5 av 5

3,6

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Se hva andre synes

Vurdert til 2 av 5 stjerner

Very happy with the product, but I had selected the button to get my order early. I got double shipped my order and on one the price increased $100 with no explanation. I contacted customer support an... Vis mer

Vurdert til 2 av 5 stjerner

Il est mentionné sur leur site que la livraison est gratuite pour les commandes de 99$ et plus, mais au moment de procéder au paiement, on te facture les frais d’expédition même si le montant est larg... Vis mer

Vurdert til 5 av 5 stjerner

As a registered dietitian, I'm picky about which supplements I recommend to clients. I love that Naked has varieties for all diet types (plant-based, animal) and use minimal ingredients. I think the p... Vis mer

Vurdert til 5 av 5 stjerner

What I love about Naked Nutrition is that you know exactly what's inside. There are no additives. It's grass-fed whey, and it has 25g of protein with only 120 calories. It's perfect as a meal replacem... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

180 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 17 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(180)

98 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great products and fast shipping

I've been ordering the Mass Gainer for my son for quite a while now, and recently decided to try the collagen for myself. It's been great! It mixes really well into my hot tea, and I can't taste it at all.
One of the things I appreciate most about Naked Nutrition is that their products are made with simple ingredients and no unnecessary junk.
Shipping has always been fast, everything arrives in great condition, and the ordering process is easy.
Overall, I've been really happy with both the products and the experience, and I'd definitely order from them again.

2. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ideal für meine Routine

Ich bin mit Naked Whey sehr zufrieden. Das Pulver löst sich gut auf, schmeckt angenehm natürlich und lässt sich problemlos in meine tägliche Routine integrieren, auch auf Reisen. Für mich eine unkomplizierte Möglichkeit, meinen Proteinbedarf zu decken. Klare Empfehlung!

30. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Products part of my every day routine!

I really like the brand. The delivery process is always super quick and easy and I've really enjoyed incorporating the products into my daily routine - particularly the collagen which is a firm favourite!

2. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy Naked Nutrition customer :)

This is the second time I've ordered from Naked Nutrition and I always have a positive experience. It was easy to find what I was looking for on the website, and I like Naked Nutrition's products as they're top quality, and they don't contain any unnecessary additives or ingredients like some other products do. I personally use the collagen powder and chocolate protein powder, and both are great.

2. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality products!

Recently tried the chocolate whey protein and collagen - they have become a morning routine before gym. Love that the powder is not too sweet and yet tastes great

1. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not trustworthy

The ingredients appear to be good but with their business practices, I question whether their claims are accurate and honest. As of today they are running a 20% off promotion if you take their nutrition quiz (a way to get your contact info). They then email you a 20% off discount code that does not work. When you ask for a working code they give you the runaround until you give up. They have an "F" Better Business Bureau rating for a reason. I'll get a protein powder from a company I can trust, certainly not this one.

27. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

OVERALL CUSTOMER SERVICE AWFUL

Please read all the way through this for updates.

Hi there, I do not often come on here and write reviews, but I have NEVER seen such incompetent management of order issues. 7 or 8 different people respond to a single issue - WITHOUT READING OR CARING what the previous message even said. One ends up running in circles repeating oneself and asking the same question that 3000 different sales associates answer DIFFERENTLY. This is possibly the worst experience I have had with a company I have been a customer of for YEARS. It all started with something being Off about the vanilla iso - I asked for a replacement / or return/ refund - and they didnt even so much as offer free shipping on next order, or a 25% discount on next order NOTHING that most companies that care about their customers would have done. I do not waste my time writing to a business unless there is a really good reason. Ive done this maybe 3 times in my adult life because circumstances warranted it. Particularly frustrated with the last round of exchanges, where clearly it shows my accounts cancelled - and yet I was CHARGED the same day I cancelled it. Which I would have understood had I RECEIVED the product. I was told a refund was on the way. 5 days later I asked after the refund, and very incompetent person named MIKE sent me the exact same email - I kid you not FIVE TIMES. I have saved the screenshots/ emails.It felt like he was intentionally ignoring the body of the email, ignoring the screenshot OF BOTH ORDERS being cancelled - sent by yet ANOTHER associate - and continued to resend within 15 minutes - the EXACT SAME RESPONSE with no regard to the actual subject matter. I found it to be rude, and incompetent. Why not have ONE associate deal with ONE issue until it's resolved??? Instead, no joke I have about 22 different email back and forth and still am waiting on refund. In all fairness, There were a few very very nice associates as well - but it was all negated by the disorganized responses of the last several. I cancelled my subscription b/c who wouldn't after such incompetence. In this day and age, Consumers know what good customer service is and THIS has not been it. It's very sad b/c I really love the product. But I rather spend my money on companies that give a damn about how customers are treated and dealt with. Anyway, I am sorry to write this, but it had to be done. I am completely and totally frustrated with this experience. one full week of it. UPDATE. a wonderful customer service rep named GLECIE just wrote specifically to apologize for the frustration and informed me my refund was on the way. I have just received in now. Thank you to her. she was the ONLY rep - after 2 full weeks of back and forth - that helped me after providing screen shots, and responses from other reps to no avail. Thank you Glecie. That being said, this entire company needs to overhaul how issues with orders are dealt with. ONE CASE PER REP so that it is resolved in a timely, normal, considerate way. THANKS!

13. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Customer service SUCKS!!

Customer service SUCKS!!! They shipped my order and charged my card with no prior notice thay they were going to and now its to late to cancel. I got no email or anything and no agents to speak to. Don't waste your money

16. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra nakednutrition.com

Hi Georgeen,

We’re sorry to hear about your experience. We do send a reminder email three days before each subscription renews. We can see that the system did generate this message but the email address on file bounced back / did not accept our email. We are not sure if this is due to a typo or some other error.

When you contacted our support team using a different email address, we were able to respond without issue. Unfortunately, once an order has already been shipped, we’re unable to cancel it retroactively.

We understand this was frustrating, and we’d be happy to help make sure the correct email address is on your account so future subscription reminders are received properly.

Vurdert til 1 av 5 stjerner

Warning do not purchase

Warning: Clumps up and not bendable. Customer service does not care about customer satisfaction.
I purchased the protein, eaas, energy, gut, collagen, and coffee protein. None of them mixed well despite trying different liquids or ways. They stayed clumpy even in a blender, so clumpy that when you try to drink I had clumps of powder stuck in my throat. When blended in the blender it foamed up to a bubbly, airy like consistency. I purchase protein powders and supplements regularly and have never had this issue. I wanted to give this company a try as it was all over my social media platforms with a lot of promotion. I wrote the company and told them of the dissatisfaction just two days later after receiving the products. I spent close to 300 dollars and they refused to offer any support, or refund despite complete dissatisfaction. I would not recommend ordering from this company. Other powders do not have this issue. It’s unfortunate.

In addition, by the looks of this reply it’s evident to me that your company likes to argue with the customer about their experience and not take accountability for your products not being up to par or meet expectations. Another reason to avoid this company and their products.

29. mai 2026
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Svar fra nakednutrition.com

Hi Desirae,

We’re sorry this order was not the right fit for you, but we do need to correct several points in this review.

Your order total was $265.45, not over $300, and our customer service team did respond to your request. A full refund was not issued because multiple products had already been opened and used.

The mixing issue described does not reflect the typical experience with these products. For example, our collagen is one of our easiest-mixing proteins, and thousands of customers use these products daily without the issue described.

Mass-market powders use gums, thickeners, emulsifiers, artificial sweeteners, or other additives to change texture, taste, and mixability. That is not how we formulate Naked products. We are intentionally different and prioritize simple ingredient lists and avoid unnecessary additives.

We’re sorry these products were not the right fit for you, and we wish you the best in finding products that better match your preferences.

Vurdert til 1 av 5 stjerner

Sent the wrong preworkout item from…

Sent the wrong preworkout item from what I ordered. We emailed back and forth. Their email communication was not clear and was misleading that I would have gotten a refund and the product that I initially ordered. I had to drive to the post office and use my resources to return the product. When I sent it back, I never received an email update so I emailed them and they responded they were only going to refund me for the product. I asked about the product and they said they never told me they were going to send me the product. I sent them screenshots of the emails that they indicated they would and I provided feedback that their emails are misleading. It felt like they chose to argue with me, I requested a confirmation of the refund and they followed up and sent me that not including the taxes I paid. I had to pay taxes, pay to print out the label and pay for gas to return a product that they sent me by mistake and I still never got the product I initially wanted. Their company is unprofessional and I did not feel like a valued customer.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I am a fan of the actual product, it is clean

I am a fan of the actual product - it is the cleanest protien that I have found, and the only one that I can even physically toelrate (which is directly correlated to the fact that it is clean.) Product wise, I would give it a 5. Packaging wise, I give it a 2. I am not sure why a company would go to the trouble of making it clean only to put it into plastic containers. Not only bad for environment, but also exceedingly hard to travel with (and are not anywhere close to full which is just annoying). I really hope they start offering paper refill and packaging soon. I would much ratehr buy a glass container and have refills sent in paper to reduce environment impact, increase portability and ease, as well as reduce exposure to microplastics. I also do not apprecaite that you can never use your points and I do not like that you have to download yet another app to track shipping. All these things annoy me, and if there were another clean option for protien supplementation that offered these things, I would switch.

28. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Protein is good quality for a waste…

Protein is good quality for a waste product. Have a subscription last two months, naked nutrition have been unable to meet this subscription on time which is frustrating. As means I have to go back and forth with customer service they are slow to sort and reply. Thinking of changing brand.

24. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible service and dangerous products

Like others have pointed out, Naked has terrible customer service. I ordered unflavored whey and they sent me vanilla flavored by mistake. I expected them to rush me the correct product while they sorted out their own mistake but instead, they wanted me to ship the product, wait for a confirmation from their distributor regarding the error, and only then will they send me the correct product - a process that would take 2+ weeks! Unacceptable! To make matters worse, I just found out that their products have dangerous levels of lead!

27. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra nakednutrition.com

Hi Janay,

We hope you’ll consider updating your review to reflect accurate information about product safety. It is not true that Naked products contain dangerous levels of lead.

The product you ordered is NSF Certified, which means it is independently tested for quality, label accuracy, and contaminants, including heavy metals and pesticides.

We take product safety and transparency seriously, and we stand behind the quality of our products.

Separately, we apologize for the fulfillment error. A partial refund was issued after the wrong flavor was sent, and we understand that was frustrating.

Vurdert til 1 av 5 stjerner

Bugs in the protein powder

Horrible customer service!! There were bugs in the protein powder! Not in just one bug, many! Not just one product, 2 separate products. When I contacted the company, they told me the bugs, were just coconut sugar. The thing about coconut sugar is if it sits in the liquid long enough, it dissolves. These did not. They had legs and wings(FLEAS!!) When I requested a refund, they stopped communicating with me, until I had my credit card company file a charge back and then the company was on me about canceling it. Still to this day they have never reviewed/ communicated with me regarding the insects found in their products. The products I purchased were the Goat whey(Vanilla), and the naked when(vanilla).

22. januar 2026
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Svar fra nakednutrition.com

Hi Lindsey,

We take product quality concerns seriously. Our team reviewed the photos and information provided and requested the lot details needed to investigate. The photos provided did not confirm the presence of foreign material, but instead of coconut sugar.

Our products are made in FDA-registered, cGMP-compliant facilities with strict quality controls, lot-level traceability, and documented review procedures. We stand behind the quality and safety standards behind our products.

We also recognize that our follow-up on 2 of the 6 messages we sent you should have been faster, and we have since tightened our process for escalating and responding to foreign-material claims.

Vurdert til 5 av 5 stjerner

I have been getting the colostrum

I have been getting the colostrum, vitamin C, and biotin supplements through naked nutrition. I feel great and love the way these products have seamlessly added to my routine! What an awesome company

1. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing experience with Naked Nutrition

I have had an amazing experience with Naked Nutrition! I have used the Naked Colostrum and Naked Zinc and I love both of them. I have especially had trouble finding a Colostrum I like and Naked has been perfect. Their customer service is also 100% top notch!

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Consistency Acieved

have never been consistent with supplements or felt the need for energy drinks, but Naked has helped me with both. The energy is not a jolt or crash. It is steady, focused energy that carries me through the day. Honestly, I have even noticed that I am sleeping better at night since taking it.

I also use their biotin, and I am seeing real results. My hair is growing faster, my bald spots are filling in, and even my ponytail feels thicker.

16. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer service - steal money from customers

Terrible customer service. They delivered it to the wrong location and refused to replace and refund. They even sent me a picture from the delivery driver which clearly indicates the wrong location... they're still somehow trying to claim it was the correct locations and refusing to replace or refund.

Took them an entire week to essentially tell me to go screw myself too.

Update: after many more exchanges I finally threatened to take them to small claims court and they replaced it.

5. april 2026
Anmeldelse skrevet uten oppfordring

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