Scam- you’re charged a monthly subscription that’s converted into store credit except the amount converted is less credit than what you’re paying for the subscription. When you re order any product... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been ordering from Nailboo for years. Their products are high quality and fun. One time I experienced a delay in shipping and they sent me a bonus item to make up for it. I also recently experi... Vis mer
Selskapet har svart
Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Vis mer
Selskapet har svart
I LOVE NAILBOO. love saving all that money every 2 weeks and I get satisfaction of knowing I do my own nails and the customer service dept. Is amazing. A very happy customer. Love Nailboo!!!!
Selskapet har svart
Informasjon om virksomheten
Om Nailboo
Skrevet av virksomheten
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Kontaktopplysninger
USA
- nailboo.com
4,0
Bra
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was unable to use the Nailboo…
I was unable to use the Nailboo products. The staff was extremely helpful in refunding my purchase. No questions
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Thank you for letting us know! 💖 We’re glad our team could help make things right for you. We hope to see you back soon to try more Nailboo goodies that you’ll love! 💅✨
I love nailboo
I love nailboo! Great products and great prices! Only had a couple of issues in ordering before and they were quick to resolve the issue. Definitely recommend!
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Yay! 🎉 Thank you so much for the love! We’re so glad you’re enjoying your Nailboo goodies 💅✨ and really appreciate you recommending us.💖
I CANT think there's anything better
I CANT think there's anything better. I love this product ,and ive tried most of everything. My concern were answered quickly, and the results were right on. Love ALL the colors, dips and powders. Take a few practices to get the results you want, but it's fun trying different ideas. Don't be afraid to try them, it's so worth the $.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Wow, thank you so much for your amazing feedback! 💖 We’re thrilled to hear you’re loving the dip powders and that our team could help answer your questions quickly. Your enthusiasm for trying new ideas and experimenting with the products totally made our day! 😍
Keep having fun with your nails — you’re exactly why we do what we do! 💅
Quick response
Quick response to a wrong item being shipped. Sent the correct one the very next day and even let me keep the mistakenly sent item! Great customer service!!!
2. desember 2025
Svar fra Nailboo
So glad we could make it right! 😍✨ Sending the correct item quickly and letting you keep the extra one is just how we roll. Thanks for the love and for being an amazing customer! 💅💖
Fantastic and quick customer service!
2. desember 2025
Svar fra Nailboo
Yay! 😄 We’re so happy you had a great experience! Thank you for the kind words—it really makes our day! 💅✨
Experience on ordering
The experience of ordering was good and easy. I am really excited to try this product out.
1. desember 2025
Svar fra Nailboo
Love hearing that your ordering experience went smoothly! 😊 That excitement is the best part — you’re going to have so much fun trying everything out.💖
Love Nailboo
Wonderful colors and packaging. Instructions are simple and my nails turned out great. Customer service is quick and polite.
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Ahh this makes our day! 💖 We’re so glad you’re loving the colors, the packaging, and how easy everything is to follow. And thank you for the shoutout to our customer service team — we’re always here to help and happy you felt taken care of!
I got a lot of product for very little
I got a lot of product for very little, which helps this time of year.
1. desember 2025
Svar fra Nailboo
That's wonderful to hear! 🎉 We’re so glad you were able to snag a great deal — especially when every bit counts this time of year. Enjoy your goodies. 😊
Svar fra Nailboo
Aw, we love to hear that! 😊 Thanks so much for sharing — we’re thrilled the ordering process was a breeze for you. If you ever need anything at all, we’ve always got your back!
Small issue on order
Small issue on order. Shipped a duplicate. Immediately made things right. Great service
1. desember 2025
Svar fra Nailboo
We’re thrilled we could fix that quickly for you. Your support means the world to us! 🌟
Svar fra Nailboo
Yay! So happy to hear you love it! 💅✨
Where is my order? The company says it is out of Texas not Japan.
My first initial kit was great. I loved the set and the product was easy to use. I recently order 142.00 worth of supplies and another order waiting to be sent out that I have now cancelled. The reason that I am dissatisfied is that it has taken 18 days for me to receive the product. I ordered in on 10/13/2025 today is 11/26/25, I received an email talking about shipping issues and to expect a new tracking number that was 3 days ago. I have tried to contact them and to no avail I have not been able to outside of emailing them. I have not received any satisfaction. Basically, I want my money back. It is a lot of money to waste with customer service not speaking to me. VERY disappointed. 1 start is to much.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Oh no, I’m really sorry you’ve had such a frustrating experience — I can totally understand why you’re disappointed. 😔 That’s a long time to wait, and you deserved clearer updates along the way.
Please go ahead and send us another message at support@nailboo.com
so we can pull up your account and take care of this properly. Once your message comes through, the team will get back to you as soon as possible and help sort out your refund or any next steps you prefer.
We appreciate you reaching out, and we definitely want to make this right for you 💗
Dip Powder is everything I hoped it would be.
I was looking for a product I could use at home to do my nails that would last. So far I’m so happy. The dip powder is so easy to apply. It looks so good.
I reached out to customer service because one of the colors I received just didn’t look like the pictures or as desired. They answered so quickly and offered me another color.
I am so impressed with this company.
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Absolutely love hearing this! 🤩 Thanks so much for sharing your experience — it sounds like you nailed it with the dip powder already! It really does make doing your nails at home feel effortless, and we’re thrilled you’re enjoying the results.
And hey, we're glad our team was able to jump in quickly and get you a color you love. We always want you to feel taken care of and confident with every order.
We appreciate you more than you know—thanks for being part of the Nailboo fam! 💅💕
Wonderful in every aspect possible!!!
Amazing product, amazing people, amazing service. Will never buy from anyone else. Just fantastic!!
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Aww, this totally made our day! 🥰 Thank you for the love — we’re so glad you’re part of the Nailboo family. We’ll keep the amazing products and service coming your way! 💅✨
I love it
I love it! Best money spent and the more you do your nails the better you become. It’s been great for my daughter and I.
21. oktober 2025
Svar fra Nailboo
Absolutely love hearing this! 💖 It really does get better every time you dip — practice makes those manis shine! And we love that it's become a fun little bonding moment for you and your daughter. 💅✨ Enjoy every bit of it!
I absolutely love this product
I absolutely love this product! Definitely a game changer and customer service is also top tier! One of my orders had a shipping issue and was delayed but before I had realized and inquired, they beat me to it! Very helpful, proactive and professional. Extremely satisfied and highly recommend! 💜
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
Aww, thank you so much! 💜 We’re thrilled you’re loving the products, and it means a lot that you had such a smooth, proactive experience with our team. We appreciate you! 💅✨
I placed 100+ order
I placed 100+ order. I got half of the order. I reached out to customer service and they said they would check the rest of my order. I was told they would ship the additional items. Waited a week no response. I reached out to customer service again and they again said they would send out missing items. I waited two weeks to get the other half my order. I get it sometimes things happen. Verbally responsive CS dept.
I didn’t realize the removal kit is separate. So I ordered the removal kit. Maybe an “all you need to apply and remove kit” would be beneficial for customers.
I got notified yesterday that the removal kit is delayed. Not sure where the product ships from. Seems to be a logistical problem.
Be sure to order a removal kit before dipping. I think with a bit of practice they will look good. There is a learning curve.
1. november 2025
Svar fra Nailboo
We’re sorry for the delays and the mix-up with your order 😔. We completely understand how frustrating that must have been, and we appreciate your patience while our team worked on getting everything to you.
Glad to hear you’re getting the hang of your dips—practice makes perfect, and your nails are going to look amazing ✨. Thanks again for your patience and thoughtful feedback!
I love this kit!
I love this kit. Eventhough I have to still get extra materials for a perfect finishing touches... I never done nails before and those tutorials are really easy to follow. It also allows me to bond with my daughter! Amazing product!! I wish I can show you pictures
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nailboo
We’re so happy to hear this! 💖 It means a lot to know the kit has been easy for you to use—especially as a first-timer—and that the tutorials are helping you get those beautiful finishing touches. And bonding with your daughter while doing your nails? That’s truly the sweetest part of all! 💅✨
I received products from your company…
I received products from your company last Christmas and I have been very pleased with them. I decided to order some more fun dips on 10/9/25 for the new "Fall" collection.
I am completely dissatisfied and am NEVER ordering from this company again! I ordered a few items on October 8th and still haven't received them!! 😡
9. oktober 2025
Svar fra Nailboo
We’re really sorry to hear about your experience! We completely understand your frustration, especially since you’ve had great experiences with us in the past.
One of our team members has already assisted with your order, so everything is being looked into to make sure it gets to you as soon as possible 📦✨.
We truly appreciate your patience and hope we can turn this experience around for you!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.