Bought a duvet from Nacove it was on sale for holiday it came six weeks later and terrible quality some of the middle squares have no feathers and color is off white , asked for refund and they don’t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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To say that I'm astonished by my feelings regarding Nacove's duvet would be an understatement. It gets more comfy and softer with every day. I'm going to get one for each bed in my house! It's excelle... Vis mer
I wish I read these reviews before purchasing. Their 30-day refund policy is a joke, they just repeat the same caned response over and over and never issue a return label for the refund. I’ll be exp... Vis mer
The pillows themselves were just ok. However they have a satisfaction guarantee that they do not honor. I ordered 2 king size pillows. They were shipped separately from China to Colorado I believe.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Nacove® | Your Source for Premium Down Pillows and Comforters
Kontaktopplysninger
1942 BROADWAY ST STE 314C, 80302, BOULDER, USA
- +18649627144
- info@nacove.com
- nacove.com
1,8
Under middels
29 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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A grand in the bin
Spent $680 on 4 pillows, trialed one and didn’t like it. Asked to return the 3 unopened ones , went back and forth with Diana from customer service a million times and finally got a return address but no return label due to a faulty system. Spent $140 to ship back to USA and was then completely ghosted. Almost a grand in the bin.
1. februar 2024
Anmeldelse skrevet uten oppfordring
If I could give negative stars I would
If I could give negative stars I would. Please read before purchasing this product!
We, like many others, fell victim to this scam on social media where it is falsely advertised and reviewed.
The product claims to have a 30-day money back guarantee. This is not true.
They insist that the product be returned in the original packaging and unused.
1) how are you supposed to try a product without using it?
2) unless you have a packing warehouse, it is not possible to repack shrink wrapped pillows in the original packaging.
Once you pay to ship (their shipping label machine will inevitably be broken), and you jump through all the hoops they give you, you will be completely ghosted by this company.
I highly recommend that you avoid this company at all costs.
17. januar 2024
Anmeldelse skrevet uten oppfordring
DO NOT BUY THIS PRODUCT
DO NOT BUY THIS PRODUCT! They say you can return it if you're not satisfied but they make it IMPOSSIBLE! There is no address and when you ask for one it's so lame that the Post Office laughed! Companies like this should not be allowed to sell their product online!! LAME!
19. desember 2023
Anmeldelse skrevet uten oppfordring
nice pillow, came as advertised, not shipped from USA
I didn't get the proper tracking number as the item was shipped from China but I did get the pillow, looks nice and is in a sealed package for shipping that's why people might be saying it's "thin" but fluffed up nicely when removed from package and put in a dryer for a few minutes, looks just as advertised and i like the cover for the pillow too!
14. januar 2024
Anmeldelse skrevet uten oppfordring
I didn’t like the pillow. Tried to return
I didn’t like the pillow. Requested refund within the 30 day period. Tried to return. Responsible for shipping back to China and unused Good luck
12. desember 2023
Anmeldelse skrevet uten oppfordring
Deceptive and dishonest company
This is a very deceptive and unscrupulous company working out of China. Quality was not to my liking and I followed their every request to return the product (they make you jump through hoops) and they still never refunded my money. They have an entire department dedicated to credit card disputes and try to wear you down and hope you just give up.
Do not waste money on this substandard product that they will not refund your for once you’ve fallen into their trap.
18. august 2023
Anmeldelse skrevet uten oppfordring
THREW AWAY $250.00
THREW AWAY $250.00
I opened one pillow to try it out and we didn’t like it. Took pictures of unopened pillows and emailed NACOVE.COM. Went and Bought the shrink wrap, boxes the pillow in original box. Followed every instruction given to me. I took it to the post office to ship it back for $17+. Emailed the photo of the receipt ASAP. NOW I'VE EMAILED THEM SEVERAL TIMES TO REQUEST THE STATUS OF THE RETURN. I am so overly frustrated ... $250 is a lot to swallow over a company that is non-existent.
27. oktober 2023
Anmeldelse skrevet uten oppfordring
THREW AWAY $250.00
Never opened pillows as soon as I found out they were coming from China (prefer the USA). Took pictures of unopened pillows and emailed NACOVE.COM. Followed every instruction given to me. I took it to the post office to ship it back for $17+. Emailed the photo of the receipt ASAP. NOW I'VE EMAILED THEM SEVERAL TIMES TO REQUEST THE STATUS OF THE RETURN. I am so overly frustrated ... $250 is a lot to swallow over a company that is non-existent.
15. september 2023
Anmeldelse skrevet uten oppfordring
DO NOT BUY
DO NOT BUY - they don't reply to you when you ask to return the pillows. They tried to offer a discount but I asked to return for a refund. They are now ignoring my emails and today my emails are getting bounced back. RIP OFF COMPANY
23. oktober 2023
Anmeldelse skrevet uten oppfordring
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