NABA Cosmetics Anmeldelser 

19
•
TrustScore 3.5 av 5

3,5

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

3,5

Middels

TrustScore 3.5 av 5

19 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(19)

14 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Marca que supera tus expectativas

Está marca ha superado mis expectativas, tiene mucha variedad de colores que pocas veces encuentras en tiendas convencionales, la calidad y la duración del producto es excelente!!
El servicio al cliente que tienen es muy bueno, recomiendo probar las sombras de ojo, los delineadores que tienen y por supuesto el fijador de maquillaje!
Naba tiene productos que si valen la pena comprar!!

30. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Body lavas are absolutely horrible

Body lavas are absolutely horrible. They are patchy, streaky and pill no matter what. I have tried them on clean skin with nothing else underneath many times and always end up with the same result. The pilling off makes a huge mess and transfers onto close awfully, even black. I do not have dry skin or eczema. It also appears they have blocked me on the Shop app after I left my initial review there. I am very dissatisfied with the product and the service. I ordered other things which were eyeshadows and a setting spray I have only tried some of the single eyeshadows, which would not last well at all on my eyes without a primer and would very badly crease unlike any other eyeshadow I've ever tried even without a primer and I do not have oily eyelids either. I have not yet tried them with a primer but I’m not complaining about the eyeshadows anyway, that's not the primary issue because that is what drew me to their website in the first place was one of the eyeshadow palettes. I am complaining about the body lava, and the fact that it appears I have been blocked on the Shop app after leaving my initial review which I am sure if they blocked me, they probably deleted my review too.

12. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra NABA Cosmetics

Hi Nina,

We’re sorry to hear that the products did not work for you. Product experience can vary from person to person, and while the Body Lavas are loved by many of our customers, we completely understand that not every formula will work the same way for everyone.

Regarding your statement that we blocked you after you posted your review, we want to clarify that this was not done by our team. In fact, we are not aware of an option that would allow us to block a customer simply for leaving a product review, nor would we do so because someone shared a negative experience. We welcome honest feedback, whether positive or negative.

We’re proud to have thousands of customers who enjoy our products and an overall 4.6-star rating, but we’re sorry that your personal experience did not meet your expectations.

NABA Cosmetics

Vurdert til 1 av 5 stjerner

If it were possible to give zero stars…

If it were possible to give zero stars I would. They sent me unsealed products that leaked
Out over everything else. I had to put on gloves in order to clean, inspect, unpackage everything.
Customer service was unhelpful. They felt my experience, effort and inconvenience was worth nothing.

The products, cheaply made, do not live up to the hype promoted by their influencers, and in cases such as eyeliners, break quite quickly and are no longer extendable or retractable.

I have a strong suspicion, based on their insistence that I return them
Instead of simply throwing them out, that leaky products had been previously returned and or used.

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra NABA Cosmetics

We’re sorry that your order arrived in this condition. Unfortunately, packages can occasionally be damaged during transit, and we understand how frustrating it must have been to receive products that had leaked.

However, we would like to clarify that our customer service team offered you a full refund for your entire purchase, with the only requirement being that the order be returned to us. We requested the products back as part of our standard return process—not because they had been previously used or returned. We do not resell used or returned cosmetics. The order was never returned to us, so the return and full refund could not be completed.

We’re sorry that the products did not meet your expectations and that the shipment arrived damaged. We always try to provide a fair resolution when issues occur, which is why we offered to accept the entire order back for a full refund.

Vurdert til 1 av 5 stjerner

Very disappointing

I found these products to be lacking in pigment, what looked on the advertising like a buttery eyeshadow was actually just a lot of glitter that was incredibly irritating to my eyes and got absolutely everywhere!! The coverage was not good at all either….

I would avoid. I did write to NABA regarding this but they were unable or unwilling to help.

18. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra NABA Cosmetics

We’re very sorry to hear that the palettes didn’t meet your expectations. Our palettes are actually some of our most loved products, particularly for their pigmentation and multidimensional finishes, so we’d recommend checking the application method, as some of our special-effect shades perform best when applied with a fingertip or over an eyeshadow primer/glitter base.

That being said, we completely understand that everyone’s experience and preferences can be different, and we’re sorry they weren’t the right fit for you.

We’re also sorry to hear that you felt you weren’t able to receive assistance from us. You’re always welcome to contact our customer service team directly at info@nabacosmetics.us, and we’ll be happy to review your case and assist you.

Vurdert til 1 av 5 stjerner

Poor Quality & Dangerous Experience

Poor Quality & Dangerous Experience
My wife spent $100 on eyeliners from NABA Cosmetics, and the entire experience was a disaster. The items arrived damaged because they were shipped without any protective packing material. To make matters worse, one of the eyeliners caused a severe reaction, resulting in painful rashes and an infection that required a doctor's visit. It is clear there are major issues with both their quality control and shipping standards. I would never recommend this brand to anyone.

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra NABA Cosmetics

Hello Sunny,

We’re very sorry to hear about this.

We take damaged products seriously and always replace any items that arrive damaged. We also respond to all customer emails as quickly as possible.

However, we have searched our records and have not found any order under the name Sunny Wirrmann, nor any email regarding this issue sent to our customer service inbox at info@nabacosmetics.us.

If this was a genuine order, please kindly email us at info@nabacosmetics.us with your order number and photos of the damaged item, and we will be happy to help resolve this for you.

Best,
NABA Cosmetics

Vurdert til 5 av 5 stjerner

Honestly

Honestly, I saw the reviews below and wasn’t sure whether to buy or not. But I had absolutely no issues at all. I loved everything I received. I think an indie brand in the U.S. offering multichromes at prices this affordable is something we should support. I was very happy with my purchase. I bought the Mystery Box, and getting full-size products for about $5 each was incredible. Definitely worth it!

29. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love it

I love it, I bought the $50 mystery box and received 10 amazing products.

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Product arrived completely smashed

Product arrived completely smashed. I emailed and received absolutely no reply.

24. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra NABA Cosmetics

Hello Sunny,

We’re very sorry to hear about this.

We take damaged products seriously and always replace any items that arrive damaged. We also respond to all customer emails as quickly as possible.

However, we have searched our records and have not found any order under the name Sunny Wirrmann, nor any email regarding this issue sent to our customer service inbox at info@nabacosmetics.us.

If this was a genuine order, please kindly email us at info@nabacosmetics.us with your order number and photos of the damaged item, and we will be happy to help resolve this for you.

Best,
NABA Cosmetics

Vurdert til 5 av 5 stjerner

I love it

I love it! Love their products! Amazing prices and quality. Shipping ins $6.99 but products are amazing

1. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Regretting my order

Ordered a palette for a photoshoot event. Their website said shipping to the Netherlands would take up to 5 working days. It has taken almost two weeks for it to arrive. Sure, the shipping company can run into some delays, but I could see through the track and trace that it wasn’t their fault, but it was actually the company itself that took ages to actually send it out. Too late for the shoot, but unfortunately we won’t be able to return it since they do not accept returns. Shitty policy if you can’t deliver what you promised.

1. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NABA Cosmetics

We’re very sorry to hear about your disappointment.

We would like to kindly clarify that your order was placed through our U.S. website, while the delivery destination was in Europe. Because of this, international transit times are naturally longer than domestic European deliveries.

The estimated 5 working days refers to shipping time once the package is in transit within Europe or under the carrier’s delivery timeframe, but this does not include order processing/preparation time and international carrier transit time.

For customers located in Europe, we do have a dedicated European store specifically to provide faster shipping within the region.

We sincerely apologize that the timing did not work for your photoshoot and understand your frustration.

Vurdert til 1 av 5 stjerner

I'd just buy elsewhere if I were you…

first I understand humans make mistakes but I've heard too many of the same stories on this brand for it to not just be a badly run business. I tried to cancel my order after seeing all the reviews but they refused. They said it had already been shipped even though I didn't get a shipping email till after I tried to cancel. When I got my package, they'd sent 2 of the same palette and one of the ones I ordered was missing. they made me send back the double before replacing it with what I ordered which is whack cause this was YOUR mistake so why am I waiting to get my stuff till after I fix YOUR mistake? like I said, badly run business. then I finally got around to using the product and it's so far below subpar. no payoff and doesn't last even with a good base. anyway nobody should buy from here

15. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NABA Cosmetics

We’re truly sorry that your experience felt frustrating.

However, we would like to clarify that when there was a packing mistake with your order, we sent your replacement palette completely free of charge without requiring you to return the incorrectly sent item first. We always aim to do the right thing when mistakes happen and resolve issues fairly for our customers.

As for product performance, we understand that makeup preferences can be subjective, and we’re sorry the formula did not meet your expectations.

That said, we sincerely apologize for the inconvenience caused by the original packing error and appreciate your feedback.

Vurdert til 1 av 5 stjerner

Unorganized and not ready for US Market

I ordered $155 worth of makeup on 8 different eye pigment palettes after seeing advertisements about them on TikTok and Instagram. While their US site claims to process orders in 1 day, I waited 4 extra days for my order to ship since the processing time on their main site states 5 days are needed. After 5 business days passed, my order was still left unshipped. I emailed them inquiring about when my order might be sent and I received a shipping notification shortly after. The next day they emailed back and claimed it had been shipped. A few days later I receive a small box in the mail from NABA Cosmetics. I knew I had to film myself unboxing it because there was no way my order fit in that small of a box. Needless to say, thank goodness I did. Inside the parcel was one broken palette. I emailed them proof and stated my disappointment and right away they said it must have been a mistake and that they ‘aren’t scammers’. They made a new shipping label and sent my order again. I received a giant box in the mail and thought to myself, “Phew, it must all be here”. Even so, I filmed just in case. After unboxing a box inside a box, inside another box, another box, and 3 more boxes and pilfering though mounds of packaging, I finally reached the eye palettes. Yet again my order was wrong. After all that, I was still missing an eye palette. I emailed them again with proof and they said the palette I was missing shipped separately. I emailed back immediately and asked for a tracking number, to which they have not sent. This whole ordeal has been entirely frustrating. I do understand that mistakes can happen; however, I would have thought they would have been much more careful in confirming the second order was correct before sending it. Especially after taking so much time packaging it. Now they flat out aren’t replying to my email asking for tracking on something I paid for…

Update: 2 weeks after ordering
Finally got them to send the last missing palette after making a PayPal claim asking for a refund. It arrived broken. Who would have guessed…

12. juli 2024
Anmeldelse skrevet uten oppfordring

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