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MyTutor Anmeldelser 3 909

TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Looking for a tutor, expressed interest on mytutor and they called me, I was happy to go ahead, after a lengthy conversation, I was told "have a few great tutors in mind". Clearly a ploy to get money... Vis mer

Vurdert til 5 av 5 stjerner

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... Vis mer

Vurdert til 5 av 5 stjerner

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... Vis mer

Vurdert til 5 av 5 stjerner

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... Vis mer

Informasjon om virksomheten

  1. Leksehjelp
  2. Privatlærer

Skrevet av virksomheten

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
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3 stjerner
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1 stjerne

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

No..

Looking for a tutor, expressed interest on mytutor and they called me, I was happy to go ahead, after a lengthy conversation, I was told "have a few great tutors in mind". Clearly a ploy to get money asap, I paid thinking must need it to verify for first time using it. Turns out they booked a random school day (so they could get a payment that day off me) which obviously my child was at school for, the tutor did not even work the day I wanted. So they picked a random tutor out of thin air. Must work on commission to as they got a payment that day. Still chasing for refund, its been nearly a month. Pathetic money grabbing attempt at parents who want to help the children.

21. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Excellent, excellent service. A brilliant tutor (Sarah) guided my daughter through her GCSE Maths with flying colours. Highly recommended!!

9. oktober 2025
Vurdert til 1 av 5 stjerner

Warning for parents

I am writing this to warn other parents about the deceptive practices of this company. For over six months, I have been chasing a refund for a major billing error where they "double-dipped" into my account, taking money out on the same day they were supposed to be applying a credit. Despite providing clear bank statements as proof, I have been ignored, and their phone lines are always "too busy" to help. Even worse, when I tried to post an honest review about a tutor who was dismissive and unprofessional, the company deleted it, claiming it wasn't "justified." It is now obvious why every tutor on this site has a perfect rating: the company systematically removes any negative feedback to keep their image looking good. They are clearly prioritizing the tutor’s ego and their own "perfect" reputation over a parent who is actually missing money. Please be careful with your bank details here, as they are quick to take your payments but will silence you and hide your comments the moment a problem arises.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended!

I'm so happy with our experience so far with MyTutor. It was very easy to browse potential tutors and it's great that you can read a little about each on and what they offer. It's very easy to book and change/cancel sessions as needed and reasonable pricing.

We chose a tutor named Louise for my daughter and she is brilliant! She tailors each lesson depending on what my child needs and gives a little report at the end of each one.

Highly recommended!

13. januar 2026
Vurdert til 1 av 5 stjerner

WARNING!!!

WARNING!!!! My daughter used this platform for help with her GCSE maths. My daughter ended the sessions with the tutor because he made her feel uncomfortable during the session. The tutor then contacted her outside of the platform and sent unsolictied pictures of his genitals. We reported this to mytutor who "investigated" and responded to us saying that he's denied it so they aren't taking any further action. This is a serious safeguarding failing on their part and are totally disinterested. We have contacted the police and CEOP in the hope they will investigate it better.

19. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MyTutor

Hi there,

We are so sorry to hear about this experience. We take all safeguarding concerns seriously.

​When a safeguarding concern is raised, we immediately launch a thorough investigation to ensure the right action is taken. To keep our community safe, all tutors on MyTutor undergo an Enhanced DBS check (including Children’s Barred List), identity verification, and mandatory safeguarding training (aligned with Keeping Children Safe in Education 2025) before they can teach on the platform.

​For added protection, every lesson is recorded and all in-platform messages are monitored. Our systems are also designed to prevent the exchange of personal contact details, as tutors are strictly prohibited from contacting students or parents outside our platform. If an investigation—including a review of lesson recordings—identifies an issue, we take immediate action.

​If a concerning interaction outside of MyTutor is reported to us, we will provide guidance on how to report it to the relevant platform and the appropriate authorities, as they would be responsible for taking action there.

​The safety of our students is our absolute priority. We welcome the opportunity to discuss this with you directly and provide further support—you can reach out to us at support@mytutor.co.uk.

Vurdert til 5 av 5 stjerner

Highly recommend

Love my tutor! Had a maths tutored for my eldest son and now have a tutor for my youngest for maths. It’s so easy to get set up, find a tutor and let your child be at home whilst having a session.

6. februar 2026
Vurdert til 5 av 5 stjerner

Victor has been working with my…

Victor has been working with my daughter for a few weeks and even in that short time her grades have risen dramatically. Victor is personable, professional and delivers fantastic lessons. Victor has given my daughter the confidence, content and skills leading into her A levels . 100% recommendation

3. februar 2026
Vurdert til 3 av 5 stjerner

Tutors were excellent 👍🏻

Tutors were excellent 👍🏻

Website not compatible with Google chrome book and playback not compatible on iPhone 17

3. februar 2026
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Svar fra MyTutor

Hi Mark,

Thank you for taking the time to leave your review.
Thank you for your kind words about our tutors. We’re really glad to hear you had a positive experience with them. However, we’re sorry that you’ve had issues with tech compatibility.

In our tech FAQ we do state which devices are compatible with the site and what to avoid using. Amazon Fire & Android tablets are not compatible with our platform, and the lesson space was designed to be used specifically on laptops or computers, so we recommend not using a phone to access lessons.

We apologise for any inconvenience this may have caused, and we are always looking at ways to improve our service. We really appreciate you flagging this, and we will take this feedback on board.

Thanks again for taking the time to leave your review.

The MyTutor team.

Vurdert til 5 av 5 stjerner

Amy is a excellent teacher

Amy is a good teacher. My daughter like her teaching style. I really appreciate her feedback after each lesson. That's gives me a idea weather my daughter is doing well or not. She responses to my messages very quickly.

3. februar 2026
Vurdert til 1 av 5 stjerner

Ridiculously expensive

Website is good enough, but they take a 50% cut of all payments. This compares to a one off finders fee that most websites offer, which is normally closer to 10%. Cannot recommend for tutors signing up unless you're desperate, and would recommend tutees look elsewhere so that payments actually go to the tutor and not the website

2. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MyTutor

Hi Joshua,

We appreciate you taking the time to let us know about your experience on the site.

We understand that fees are a big factor when choosing a tutoring platform, and it’s completely fair to question them.

Our percentage doesn’t just cover the website; it funds everything that supports tutors behind the scenes. That includes finding students for you through marketing, recruiting and training tutors, safeguarding and compliance checks, running a secure learning platform, tutor matching, customer and tutor support, handling payments, and providing ongoing training and community support for tutors.

It also means tutors don’t have to worry about things such as advertising and admin, so you can focus on tutoring and your customers.

You can find out more about where the fees go in our FAQs.

We know one platform won’t suit everyone, and we respect your decision, but we really appreciate you taking the time to share your feedback.

The MyTutor team.

Vurdert til 1 av 5 stjerner

Will never advise to use them

DO not use

I HAD MY MONEY TAKEN AND A SET UP WITHOUT MY PERMISSION NEVER REFUNDED ME IMPOSSIBLE TO GET A REPLY AND THE TUTOR ISNT MUCH HELP AS I ALSO CANCELLED HIM AND HE STILL TRIED TO HAVE ME
THIS WAY OF TREATING PEOPLE IS horrid AND SHOULD BE SHUT DOWN

I WANT MY MONEY BACK!!!! WORST CUSTOMER SERVICE EVER!!!!

20. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MyTutor

Hi Alythia,

Thank you for leaving your review.

We take allegations of this nature very seriously and are currently in the process of investigating this matter.

Upon sign up, our tutor matching team explains the process and our payment system fully. Lessons and payment are not set up without parental confirmation, and all payment methods require explicit authorisation and are fully logged, as well as any conversations had between customers and the support team.

We will let you know once our investigation is complete and will be in touch directly to discuss this matter further in the meantime.

Our dedicated team is here to help and wants to ensure a positive outcome for all.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv