customer service is really good. I lost a couple of screws for a fitment. Replacement screws were not for sale on the website and I thought I would have to buy another fitting. Using the online chat... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Have used this company previously while renovating our home. Great products at good price, on-time delivery by delivery company who cares and above all good customer service should you change your ord... Vis mer
Selskapet har svart
I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured. Alex kept me up to date with progress reports via email when each it... Vis mer
Selskapet har svart
Outstanding customer service from Alex. So glad i came across them on a Google search. The fact they have a live chat, to a real person is life saving, yes, really life saving :-). Makes purchasing so... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Lampeforretning
- Forhandler av elektroniske deler
- Elektroniske reservedeler og komponenter
- Elektronikkfirma
- Elektronikkbutikk
- Lyspæreleverandør
Skrevet av virksomheten
We are here to serve you! We sell Varilight Products mainly due to the high quality, low returns rate and 35+ colour ranges that are desirable for any house, flat or commercial property. We offer Data and Power Grid in the majority of Varilight ranges creating bespoke items, plus Varilight's new range The Matrix, a self-assembly product which allows customers to choose face plates and separate dimming and switching modules, this helps to minimize wastage. We have a dedicated Tech & Sales Team, to answer all questions promptly, and as we are located on the same site as Varilight Headquarters, have a direct line to all the departments at Varilight. We receive 3 orders from Varilight daily, so we can maximise on how much we can dispatch each day, and this is delivered to us on foot (and trolley!) to greatly reduce Carbon Footprints. Bespoke products are available on request, please email us if you require this. Any products that are out of stock, are assembled daily for us, so we can make sure orders placed before Midday on weekdays are despatched the same day. In addition to Varilight we also offer accessories we feel are needed, such as, Downlights, LEDs and Wall Boxes. Also in the Family of Products, are our Wood Ranges, these may take a little longer to send as they are hand made, but are made consciously and in respect with the FSC Association. We send out our products fast and efficiently, in packaging that are made from recycled materials only, and that are totally compostable, making a global alliance with Mother Nature. If you require any help before or after sale, please contact us by Phone, Email, Social Media or Internet Chat.
Kontaktopplysninger
Carylls Lea, Faygate Lane, RH12 4SJ, Faygate, Storbritannia
- 01293 851194
- sales@myswitchshop.com
- myswitchshop.com
4,9
Enestående
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The best place to get your switches and…
The best place to get your switches and sockets. The website is fantastic and the customer and technical support (Alex) backs this up. They are always so helpful and prompt. Only use Varilight myself and nothing comes close to the design and quality of their products. Delivery is always fast for when you need it. So switch to Myswitchshop!
5. september 2023
Svar fra Myswitchshop
Thanks so much for your kind words. We really appreciate your feedback and look forward to working with you again in the future!
MySwitchShop
Svar fra Myswitchshop
Thanks for your review.
It's great to hear that your delivery was quick!
MySwitchShop
Fast delivery
Fast delivery. Copper screw less switch & sockets look great Yet to install.
3. september 2023
Svar fra Myswitchshop
Many thanks for your feedback!
MySwitchShop
Brilliant, responsive service
I have used Myswitchshop for a number of years and not only do they ship orders very promptly but answer any and all my queries rapidly and helpfully. And their Varilight products are great too!
30. august 2023
Svar fra Myswitchshop
Thank you for your kind and comprehsensive review.
It's always great to hear back from our repeat customers!
MySwitchShop
Easy to use website fast delivery…
Easy to use website fast delivery excellent product
29. august 2023
Svar fra Myswitchshop
Many thanks for your review!
We hope you enjoy your new product.
MySwitchShop
First rate customer service.
17. august 2023
Svar fra Myswitchshop
We really appreciate your feedback and hope you come back to shop with us again soon!
MySwitchShop
Svar fra Myswitchshop
That's great to hear! Many thanks for your review.
MySwitchShop
Excellent service
Alex answered all my questions and I received the switch plate the next day. Excellent service.
9. august 2023
Svar fra Myswitchshop
Thanks again for your order, and for leaving a positive feedback!
My Switch Shop
Brilliant
Very helpful customer service, also super fast delivery- was delivered the next day! Thanks
2. august 2023
Svar fra Myswitchshop
Thanks for letting us know. We hope you come back to shop with us again soon!
My Switch Shop
Placed a delivery order on Tuesday and…
Placed a delivery order on Tuesday and arrived Wednesday, all the products were extremely well made, very good quality and needed extra long screws which were also provided. Would definitely use again and recommend. Pleasure to deal with.
1. august 2023
Svar fra Myswitchshop
Thanks for your kind and comprehensive review. It's very good to know that your order was received quickly and that you are pleased with your products.
My Switch Shop
Svar fra Myswitchshop
Many thanks for your positive review!
We hope you enjoy your new products.
My Switch Shop
An initial chat conversation with a specialist
An initial chat conversation with a Myswitchshop expert pointed me in the right direction and I ordered the correct replacement switch for my double switch dimmable lighting. Delivery was prompt and the part fitted perfectly.
20. juli 2023
Svar fra Myswitchshop
Many thanks for your review!
It's great to hear that our team were able to direct you to the best product for your setup and that your order was delivered quickly.
My Switch Shop
The delivery has still not been made…
The delivery has still not been made and is late and no indication as yet of when it will be received.
13. juli 2023
Svar fra Myswitchshop
Hi there,
Thanks for your feedback and our apologies again for the unexpected delay with your delivery. We can confirm that your parcel has now been delivered. Please contact us directly if you have any further questions regarding your order.
My Switch Shop
Got exactly what I needed fuss free
Got exactly what I needed fuss free.
Very straight forward purchase system and fast delivery.
All round great service.
11. juli 2023
Svar fra Myswitchshop
Many thanks for your kind review!
We're glad to hear that it was easy for you to place an order and that your products were received quickly.
My Switch Shop
Completely inflexible with their…
Completely inflexible with their returns policy.
13. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Myswitchshop
The customer contacted us 3 months after delivery to report a missing component and that a product did not fit correctly. They also wished to return some unwanted items from the same orders.
The unwanted items were two months over our 28 day return period, so could not be returned, however we offered to replace the product that was missing a component and requested some more information regarding the second issue.
The customer chose to not provide this information and ended the conversation, so we could not proceed any further.
Helpful staff on the phone
Helpful staff on the phone, prompt delivery, good looking product.
15. februar 2023
Anmeldelse skrevet uten oppfordring
Competitive price and speedy delivery…
Competitive price and speedy delivery on a product that was difficult to source
9. februar 2023
Anmeldelse skrevet uten oppfordring
Returning customer - Great service
Returning customer. As before, really quick service. the right goods delivered without fuss and within 24 hours of placing order. What more can you ask? Well done Team - 5 stars!
16. februar 2023
Anmeldelse skrevet uten oppfordring
Great service
Great service, faulty switch replaced with no problems.
27. mars 2023
Anmeldelse skrevet uten oppfordring
A vast range of well priced products …
Quick delivery and a wide range of well made products make this company a pleasure to deal with
24. februar 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.