Myprotein Anmeldelser 

84
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on sh... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Be very careful before buying any whey powder! When I checked the product web page, it stated, in the flavors list that the specific product contains 91% whey - when I got it, it stated on the bac... Vis mer

Vurdert til 5 av 5 stjerner

I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great website, maybe too many promotional emails Great fast shipping, however the shipping costs are a bit high...maybe free or low shipping over specific price?

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(84)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Shipping company is charging me way…

Shipping company is charging me way more than it should and the support can't help me with this

21. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Vurdert til 5 av 5 stjerner

Macey was great and help me really…

Macey was great and help me really fast.
I feel like she really made sure I will get the right treatment

17. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Vurdert til 1 av 5 stjerner

False marketing

Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on shipping, which automatically forces your package into customs where you get hit with over 100 ₪ in unexpected government VAT and carrier fees. Total scam marketing."

9. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Vurdert til 5 av 5 stjerner

Overpayment issue resolved

I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Vurdert til 2 av 5 stjerner

Decent products, terrible experience

The products are decent and reasonably priced. The delivery is a gamble, half the time the option you pick (home delivery or designated pick up spot) are completely ignored and the customer support is terrible and are not helpful at all.

14. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Vurdert til 1 av 5 stjerner

Reply

Order number 588639822
Letting everyone know if you get overcharged on custom fees and shipping and handling fees (When the website specifically says handling fees should not be charged from the customer!) you will not be refunded once the shipping courier hands the package over to customs. I was told multiple times from customer support that they will check why im being charged handling fees, and after letting them know that the parcel will be handed over to customs if the VAT fees wont be paid on time, they reassured me to just wait for an answer from their courier department, and now that the parcel is with customs they just take your money and say there is nothing that can be done. Horrible service, never have I ever seen something like this!

6. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Vurdert til 5 av 5 stjerner

MYPROTEIN the best

They are really professional and give excellent support, and have really amazing products

28. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 5 av 5 stjerner

Wery

a very nice man, thank him very much, everything was quickly resolved!

22. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 4 av 5 stjerner

Live chat experience

I should have got 25% off an order. Apparently the order didn’t qualify but it wasn’t well posted so Thandolwethu helped explain the situation and apologised for the miss understanding as well as giving some credit.

20. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Vurdert til 5 av 5 stjerner

Refund accidentally paid shipping

Skylar Was nice and patient.
Her response Was great and fast.

3. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 5 av 5 stjerner

I had a question about couple of items…

I had a question about couple of items and Skyler from the support team helped me a lot with great explanations.

18. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 5 av 5 stjerner

Great

Great website I order regularly from.
The customer service is great, thanks Agent Skylar for the help

18. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 5 av 5 stjerner

i just wanted a discount

i just wanted a discount , the agent told me to look forward for promotions in my email so i will keep on waiting...

4. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Vurdert til 5 av 5 stjerner

Great service

Jenine was very kind and patient, took care of my request and made sure that someone gets back to me with an answer. Thank you

8. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 5 av 5 stjerner

Very helpful and friendly

Very helpful and friendly. Jennene helped me

8. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 5 av 5 stjerner
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Vurdert til 5 av 5 stjerner

The service was good

The service was good! thanks so much for Siyabonga

25. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Vurdert til 5 av 5 stjerner

Skylar was very attentive and helpful…

Skylar was very attentive and helpful to my issue and helped me resolve it in no time.

23. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Vurdert til 3 av 5 stjerner

Item was missing- lindi was great

Lindi take care of my problem, just take responsibility next time on my protein mistakes. Tnx lindi you were very kind .

2. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Vurdert til 3 av 5 stjerner

Its was ok…..

12. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Myprotein

Svar fra Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv