It only took 2 emails to clear up the confusion of a free trial costing $9.99 & the app not what I was looking for. A refund is on the way & I appreciate the quick response from the customer service t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very nice experience with this support. It's a very nice human communication, understanding and responding. Not some very bad AI :S And this support even human level has been very very good and supp... Vis mer
Selskapet har svart
I signed up for a trial for less than $9.99 to test the program. The next thing I knew, I was billed $49 for what I assumed must be an annual subscription. A month later, I received another $49 billi... Vis mer
Selskapet har svart
great app! it's very convenient to monitor plants and track when and how to care for them. also understand what's missing from the plant or what I'm doing wrong.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Kontaktopplysninger
Florinis 7, Greg Tower, 1065, Nicosia, Kypros
- trust@myplantin.com
- myplantin.com
4,3
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461 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thanks a million!
I want to thank you for understanding my situation and refunding the subscription price. As a senior citizen, living on a fixed income, every penny counts. Thank you again!
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind and heartfelt message, Pauline 🌱
We truly understand how important it is to feel comfortable with your expenses, and we’re really glad we could support you in this situation. It means a lot to us that you took the time to share your appreciation.
Wishing you all the best and take care!
PlantIn Team🌿
Quick response and friendly representative
Quick response and friendly
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind feedback, Susan 🌱
We’re really glad to hear that you experienced both a quick response and friendly support. That’s exactly what we strive for every day.
Happy growing!
PlantIn Team🌿
I felt tricked
Just because I made an account I got charged ten dollars and the next day I was charged sixty dollars.
I saw that the sixty dollars has been refunded. Thank you
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for sharing your experience with us🌱
We’re really sorry for the confusion around those charges - that’s definitely not how we want things to feel. We’re glad to hear the refund has already been processed and that the issue was resolved.
Your feedback is very important and helps us improve clarity around subscriptions. If you ever have any questions or need assistance, we’re always here at trust@myplantin.com to help!
PlantIn Team🌿
Very friendly service.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Aww, thank you so much for your kind words, Clarence! 🌱
We’re really happy to hear that you found our service friendly. Creating a warm and supportive experience means a lot to us.
Happy growing!
PlantIn Team🌿
Réponse rapide du service client mais prix trop élevés.
La réponse rapide du service client m’a satisfaite, comme je ne comprenais pas la tarification des abonnements. On m’a proposé un prix de 9,99euros pour un an, il s’avère que le prix était que pour la période d’essai de 3 jours ! J’ai alors décidé de tout résilier et supprimer l’application. Les tarifs trop flous et beaucoup trop élevés.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your honest feedback 🌱
We’re glad to hear our support team responded quickly and helped clarify things for you. At the same time, we’re really sorry for the confusion around the subscription pricing - that’s definitely not the experience we want you to have. We understand how frustrating unclear pricing can feel, and your feedback is very important in helping us improve transparency.
If you ever decide to give PlantIn another try, we’d be happy to support you every step of the way.
PlantIn Team🌿
I was answered pretty quickly
I was answered pretty quickly. It is a fairly easy solution.
I
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your feedback, Caryn! 🌱
We’re happy to hear that you received a quick response and that the solution was easy for you. Making things simple and stress-free is always our goal.
Happy growing!
PlantIn Team🌿
I truly am thankful for the help
I truly am thankful for the help. I just would have liked it not to take several emails to get it done. Thanks to the person who helped me in the end. It’s frustrating when people don’t seem to understand your request. If I could have downloaded the app I would have, and there would not have been a problem.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your honest feedback, Barbara 🌱
We’re really glad to hear that you received the help you needed in the end and that our team was able to support you. At the same time, we’re truly sorry that it took several emails to resolve your request and that the process felt frustrating — we understand how important it is to be understood quickly and clearly.
We appreciate you sharing this with us, and we’ll use your feedback to improve our communication and overall experience. If there’s anything more we can assist you with, please don’t hesitate to reach out to us at trust@myplantin.com — We’re here to help.
PlantIn Team 🌿
I am happy with grate customer support
I am happy with grate customer support. I like the offer they did. Thanks & appreciate your Help.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind words, Mahendra!
We’re really glad to hear that you’re happy with our customer support and that you liked the offer provided. Making things easier and more valuable for our users is always our priority.
We truly appreciate your trust in PlantIn.
PlantIn Team 🌿
I KNOW IT TOOK A WHILE TO CANCEL MY…
I KNOW IT TOOK A WHILE TO CANCEL MY SUBSCRIPTION BUT EVERYONE AT CUTOMER SERVICE WERE KIND AND PATIENT WITH ME AND WE FINALLY HAVE THINGS RESOLVED.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your feedback, Debbie!
We’re really glad to hear that, despite the delay, our customer service team was kind and patient, and that everything was ultimately resolved. Providing supportive and understanding assistance is always our priority.
We truly appreciate your patience and your trust in PlantIn.
PlantIn Team 🌿
Svar fra PlantIn app
Thanks for sharing your feedback, Mohammed!
We’re delighted to hear that you experienced a super-fast response. Providing quick and efficient support is always our priority, and it’s wonderful to know it made a positive difference for you.
Thank you for taking the time to share your experience — it truly means a lot to us.
PlantIn Team 🌱
Disfrute mucho por unos meses la app
Disfrute mucho por unos meses la app , pero dejo de serme
Útil , no le doy 5 estrellas por un tema de cobros después de solicitar la cancelación .
Hasta este momento la repuesta fue rápida y muy amables
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for your honest feedback, Cris 🌱
We’re really glad to hear you enjoyed the app for some time and that our support team has been quick and helpful. At the same time, we’re truly sorry for the confusion with the charges after your cancellation request - that’s definitely not the experience we want for you.
We’d be happy to take another look at your case and make sure everything is properly resolved. Please feel free to reach out to us anytime at trust@myplantin.com - we’re here to help and make things right.
PlantIn Team 🌿
Scam company
Scam company! Will charge you without consent or confirmation. Than they will lie thay you initially paid for trial days (that was advertised as free trial for 3 days)- they denie it and wot stop chraging! Beware! Dont subscribe!
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Greetings,
We apologize for any inconvenience caused and understand that unexpected charges can be concerning. However, please note that subscriptions are activated based on the terms accepted during sign-up, including the automatic renewal conditions clearly presented during the trial registration process.
Please feel free to contact us directly at trust@myplantin.com so we can assist you further. We’re committed to addressing concerns transparently and finding a fair resolution.
PlantIn Team 🌱
Soddisfatta del servizio cliente di Plantin
Soddisfatta del servizio cliente di Plantin perché c'è stato un piccolo fraintendimento che mi è stato risolto con professionalità e disponibilità.
Grazie di tutto
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind words, Maria!
We’re delighted to hear that you were satisfied with PlantIn’s customer service and that the misunderstanding was resolved with professionalism and helpfulness. Making sure our users feel supported and have a smooth experience is always our priority.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team 🌿
Thank you for clarifying and refunding…
Thank you for clarifying and refunding the charges which I did not understand. Thank you for your quick cooperation. Bless you.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind words, Mary!
We’re delighted to hear that we were able to clarify the charges and assist you with the refund quickly. Providing clear communication and supportive service is always our priority, and it’s wonderful to know you had a positive experience.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team 🌿
E' una truffa
E' una truffa. Non ho sottoscritto alcun abbonamento neppure per un periodo di prova invece mi hanno addebitato 42,69 €. Contattato il supporto clienti per il rimborso pretendono la sottoscrizione di un altro contratto del valore iniziale di 5€ che comporterà il costo di 40€ al mese fino alla risoluzione e cancellazione del contratto.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you for leaving the review, Enza!
We’re sorry to hear about your experience and understand how concerning unexpected charges can be. This is certainly not the experience we want for our users. If something went wrong or wasn’t clear, we would truly appreciate the opportunity to review your case and clarify what may have happened.
Our support team is here to help and can take a closer look at your account and billing details to work toward a fair resolution.
Please feel free to contact us directly at trust@myplantin.com
so we can assist you further. We’re committed to addressing concerns transparently and resolving issues as quickly as possible.
PlantIn Team 🌱
I would prefer to have my money…
I would prefer to have my money returned however I do understand their stance. In response to my query I found them to be empathetic, kind and understanding. They approached me with courtesy and professionalism. Than you.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
We truly appreciate your grace and kind words, Debbie.
While we understand the disappointment regarding the refund, we are so glad our team’s empathy, kindness, and professionalism made the process easier for you.
Thank you for recognizing our efforts to handle your query with the courtesy you deserve.
Kind regards,
PlantIn Team 🌿
I appreciate the support and flexibility
I appreciate the support and flexibility to cancel the subscription as requested
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind words, Janet!
We’re delighted to hear that you appreciated the support and flexibility in handling your subscription cancellation. Making sure our users feel supported and have a smooth experience is always our priority.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team 🌿
Great customer service!
I had a subscription issue which was handled very quickly with one of their service reps. No hassle, and the issue was resolved! Great customer service!
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thank you so much for your kind words, Claudette!
We’re delighted to hear that your subscription issue was handled quickly and without any hassle. Providing smooth, efficient support is always our priority, and it’s wonderful to know you had such a positive experience with our team.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team 🌿
Very kind lady helping me with a…
Very kind lady helping me with a problem - thank you
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Thanks for sharing your kind feedback, Lorri!
We’re so happy to hear that you had a positive experience and that our team member was able to help you with your problem. Providing friendly and supportive assistance is something we truly care about, and it’s wonderful to know that came through.
Thank you for taking the time to share your experience – it really means a lot to us.
PlantIn Team 🌱
Io continua ad avere spese per la…
Io continua ad avere spese per la vostra app ...non riesco a disdire abbonamento...voglio spiegazione e rimborso. ..
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PlantIn app
Dear Claudia, reading about charges hurts our hearts 💔🌱
We messed up with the subscription, and we own that. Would you be open to connecting at trust@myplantin.com? We'd love to understand more and make things right for you. Your experience matters to us!
Sincerely sorry,
PlantIn Team 🌿
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.