This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Vis mer
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Vis mer
Selskapet har svart
I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Kontaktopplysninger
Storbritannia
- help@myjewellerystory.uk
- myjs.com
4,4
Enestående
985 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Exceed expectations!!
Have a friend that was wearing earrings I fell in love with. Had to order and not surprised I like them all!!
16. november 2025
Good quality and stylish
30. oktober 2025
Loved the earrings fast shipping
20. oktober 2025
Customer service
I am so impressed with the customer service. I purchased the wrong item and the exchange process was flawless. They even reimbursed me for the postage to send the item back.
25. oktober 2025
Nice earings but God they are cheaply…
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told they are fashion jewellery. Definitely won't buy again or recommend them.
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Jewellery Story
Hi Cebral,
Thank you for sharing your feedback. We're really sorry to hear about your experience with the earrings and that they caused irritation. Our pieces are fashion jewellery and we aim to provide clear information about materials to help avoid any issues like this.
If you can, please reach out to us directly at help@myjs.com and advise us of your order number so we can best assist you with a replacement or refund.
We appreciate the chance to improve.
Warm regards,
Erika
MYJS Customer Care
The Bella earrings are really lovely
The Bella earrings are really lovely and shipping was quick. Can’t wait to wear them out!
18. oktober 2025
Loved the earrings...Beautiful
Loved the earrings...Beautiful! Cannot wait to order more.
16. oktober 2025
I ordered the bogo Bella earrings in 2…
I ordered the bogo Bella earrings in 2 different colors and received 2 pairs of the same color. Unfortunately since there is no U.S. warehouse, I anticipate the exchange will take several weeks also. 🥲
6. oktober 2025
Svar fra My Jewellery Story
Hi Elisabeth,
Thanks for reaching out, and we’re happy to assist you! Upon checking, it seems the same color — Bella Earrings with 4 Carat Light Sapphire Crystals Silver Plated (SKU: 2-1177-RSPH) — was accidentally selected during checkout, which is why both pairs arrived in the same shade.
No worries — we’ll be happy to assist with an exchange for a different color. I’ll be sending you a return link via email so you can easily return one pair at your convenience. Once you reply to our email with your preferred color, we’ll send out the replacement item in advance.
Warm regards,
Erika
MYJS Customer Care
I have yet to receive my order placed…
I have yet to receive my order placed on 9/22/25. I cannot give a positive review until I have the item in hand. Should a disclaimer be added on your website stating the length of time to receive products?
16. september 2025
Svar fra My Jewellery Story
Hi Lora,
Oh no — we’re really sorry to hear your order hasn’t arrived yet. That’s absolutely not the experience we want you to have. It looks like there may have been an issue with the shipment, and it’s possible your package was lost in transit.
We’ve just sent you an email to help resolve this as quickly as possible — whether that means sending a replacement or issuing a refund, whichever works best for you.
Thank you for your patience while we make this right. 💚
Warm regards,
Erika
MYJS Customer Care
Jewelry arrived in a reasonable time
Jewelry arrived in a reasonable time, in good shape and to the delight of my wife who loves them!
21. september 2025
Both pairs of earrings arrived in great…
Both pairs of earrings arrived in great condition and look great on me!
3. september 2025
Fast and first class !
3. september 2025
GORGEOUS Earrings!
The Bella clear crystal earrings are like shiny glistening diamonds and the aqua crystal earrings are as deep blue glistening ocean water. They both are absolutely beautiful, just gorgeous and a great purchase!!
3. september 2025
Nice earrings but customer service lacking
I ordered 2 pairs of earrings on the BOGOF. They are lovely, but wsnted to see if I could change one pair for a different colour. I have contacted using the online form and the email but have not received any acknowledgement from either.
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Jewellery Story
Hi Angela,
Thank you for your feedback – we’re so glad to hear you love your earrings. We’re very sorry to hear you haven’t received a reply to your messages. That’s definitely not the experience we want for our customers.
I’d love to get this sorted for you as quickly as possible. Could you please reach out to us again at help@myjewellerystory.uk with your order number so we can assist with your exchange request right away? We truly appreciate your patience and for bringing this to our attention.
Warm regards,
Erika
MYJS Customer Care
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