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My Jewellery Story Anmeldelser 

985
•
TrustScore 4.5 av 5

4,4

Smykkedesigner
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Vis mer

Vurdert til 5 av 5 stjerner

I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Vis mer

Vurdert til 1 av 5 stjerner

Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Vis mer

Informasjon om virksomheten

  1. Smykkedesigner

Skrevet av virksomheten

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

985 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(985)

81 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

I have purchased 4 pairs of6mm earrings…

I have purchased 4 pairs of6mm earrings beautifully made dxcellnt service
How ever I of the jewels has come out of backing I emailed customer er services to ask what glue they recommended to reattach jewel to backing but no response very disappointing

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra My Jewellery Story

Hi Jacqueline,

Thank you for your feedback, and we’re very sorry to hear about your experience.

We’d really love the opportunity to learn more about the issue and assist you further. We’ve checked our inbox but unfortunately have not been able to locate your email.

We’d be more than happy to help with a replacement for the affected earrings. Please kindly inform us your order details so we can look into this for you as soon as possible.

We look forward to hearing from you and resolving this for you.

Kind regards,
MYJS Customer Care

Vurdert til 5 av 5 stjerner

They were great to work with

They were great to work with. They helped me pick out the perfect size earrings for my wife, and daughter. Shipping was fast. Product seems like great quality. No complaints here!

31. mars 2026
Vurdert til 4 av 5 stjerner

The earrings are very pretty

The earrings are very pretty - I bought 5 pairs in different colours. Unfortunately I did have an issue with a couple of the fasteners and had to return them but the communication was very good and they resolved the issue quickly with replacements.

18. oktober 2025
Vurdert til 2 av 5 stjerner

Gold-plated rings tarnishing

I am disappointed to say that these rings have worn off and are no longer gold. My partner and I have worn the rings for a total of 15 days and the ring has lost its gold-plated colour almost completely.

Would not recommend buying their gold-plated products.

5. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Order MK5055193

Order MK5055193
I ordered 3 items I have only received the free studs ordered 8th March .
I have contacted you 3 times with no response can you please contact me.

Karen

8. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra My Jewellery Story

Hi Karen,

We’re sorry to hear about your experience.
Unfortunately, we haven’t received your previous messages, which is why we were unable to respond earlier. However, we have now reached out to you directly via email and will be happy to assist in resolving this as quickly as possible.

Please kindly check your inbox (and spam/junk folder) and reply to our email so we can help further.
Thank you for your patience and for bringing this to our attention.

With Optimism,
Erika
MYJS Customer Care

Vurdert til 5 av 5 stjerner

Did not disappoint …

The items I ordered were lovely and the pricing was excellent. The shipping was a little longer but the consistency in updates was appreciated.

23. februar 2026
Vurdert til 4 av 5 stjerner

Product is good but too big.

15. februar 2026
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Svar fra My Jewellery Story

Hi Muhammad,

We’re glad to hear you’re happy with the product overall.

The Trinity Tri-Colour Bracelet is currently available in one size only, so we understand it may feel a little large depending on personal preference. We truly appreciate you sharing your feedback — it’s very helpful to us.

If you need any further assistance with the item, please feel free to reach us at help@myjs.com, and we’ll be happy to help.

Thank you,
Erika
MYJS Customer Care

Vurdert til 2 av 5 stjerner

I ordered with the buy one get one free…

I ordered with the buy one get one free and also placed an order that was not buy one get one free. I ordered the Celtic knot earrings on the silver clear order and the Celtic knot were not in the order.
Kim Pendry

23. februar 2026
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Svar fra My Jewellery Story

Hi Kim,

Thank you for leaving your feedback. After checking your order #MS6028565, it appears that the Celtic Knot earrings were not included in the order you placed—your order only included the Buy One, Get One Free Bella Earrings and a separate standard order.

We’ve also reached out to you via email and would be happy to assist further. Please feel free to contact us directly at help@myjs.com so we can help you personally and find the best solution.

With Optimism,
Erika
MYJS Customer Care

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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