myfacesocksuk Anmeldelser 

I had great customer service experience with Sara over the past few days. The hats will be great when they arrive.

I did not receive my package when it had said it delivered and when I reached out to the support they contacted me back within 3 hours and started sorting out the problem for me. Every time I emailed they replied quickly and gave me clear instructions. They were also very kind. Shoutout Sara S and Vivian E

Sara was compassionate and understanding. She gave me actionable steps towards receiving a high quality product. I am grateful for the awesome customer service, thank you!

Item arrived on time and in perfect condition, it was a fantastic present thank you so much for providing this service and product! (I got the custom Lego photo puzzle with song barcode on the back, such a great idea!!!)

My order arrived on time and safely. The socks were really super and greatly appreciated.

Great product, looks great and fabric feels like good quality.

It was delivered right on time and it’s so beautiful

Arrived extremely late which I can forgive for a high quality product. Poor quality material and graphics were unrecognisable. I ended up getting a rushed unthoughtful gift for the recipient as I would have been embarrassed to gift the socks with her dog on or at least that’s what I ordered! Never again £25+ down the drain

THey make great photo clothes. I've gotten socks, and another time a tee shirt. Each one had a great rendition of the image I sent. Most importantly, they knew which parts of the photo needed to be transparent, so I got just a face, what I wanted, not a face in a box.

More recently, they refunded me for a picture skirt which I acidentially ordered. They're unique enough that I will probably use them many times. Jack Ritter

I am really satisfied with the service and attention I have received. The quality of the product is excellent.

Sara took care of my order very well.
I totally recommend it.

I ordered 2 items on the 21st Jan and paid for express delivery which stipulated 6-8 days delivery, which tied in to the timescales I need to gift these.
It is now nearly 3 weeks and having chased these repeatedly, I am told that it is now in production and another 10 days for delivery.

I have requested a full refund as the company has not met its obligations to which I got the following;

We are truly sorry for this delay in production, however, we cannot offer a full refund, for the items have been put into production, which means that a restocking has to be charged, 30% of the items' amount. The restocking fee includes human costs, raw materials, and handling fees. As the items are customized, we can not sell them as new. Thanks for your understanding.

How can any company operate in such a manner?!

I entered into an agreement and paid for the delivery to meet this agreement. The fact that they cannot meet their stipulated timeframes is not my issue?

So I ask you again, please issue a FULL REFUND NOW

Great customer service, fast response.

Helped me made adjustments to
My order free of charge and were very quick to respond

First of all, I LOVE THEIR PRODUCTS!!! not only are their products incredible, also customer service! super fast response even on a sunday! and always trying their best to keep customers happy! i made a mistake on my order and they gladly helped me correct it. other sellers ive bought from would not do what they did with a smile on their face. they have made a lifetime customer with me

I ordered as a Christmas present, they were advertised that they would arrive before Christmas (ordered at the beginning of December). They did not arrive in time. Customer service were quick in responding but informed me they had not even passed through sorting (15 days after ordering and 12 days after receiving an email stating they were ready to be shipped). They finally arrived after Christmas and they are not even wearable. My partner can’t get them past his heel. Shockingly awful quality, and for the price paid for 2 pairs of socks they should be top quality. Extremely disappointed and I will never use the company again.

Absolutely amazing order my ex a personalised wallet from our children he is so over the moon with it

Ordered not long before xmas, paid for express shipping but not for the vip processing or a tip (I think tips are only appropriate after receipt as why would you tip when you haven't had the service yet?). Chased a couple of times worrying it wouldn't arrive as the notifications I got were not promising, but hats off to them it arrived with 2 days to spare. I'd recommend ordering well in advance but in fairness I didn't and all went well. They also accommodated an extra face on my 2 face apron which was much appreciated.