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Se hva andre synes

Vurdert til 2 av 5 stjerner

I bought some fruit for the first time based on the reviews. The delivery was fine but as soon as I opened the box Vietnamese spodella carmell which was around £6 was all leaking and gone bad. I repor... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Vis mer

Vurdert til 5 av 5 stjerner

Amazing customer service! I was being kept up to date with stock as soon as the order went through, and fruits were delivered straight after stock were in. They were well packaged, felt cool to the to... Vis mer

Vurdert til 5 av 5 stjerner

I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... Vis mer

Informasjon om virksomheten

  1. Matlevering på nett
  2. Frukt- og grønnsaksbutikk
  3. Frukt- og grønnsaksgrossist
  4. Fruktbutikk
  5. Fruktgrossist

Skrevet av virksomheten

On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

255 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 75 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

small exotic fruit gift box - BIG joy

I bought a small exotic fruit gift box and was so impressed with what arrived. The box was incredibly fragrant as I opened it and it was full of a huge selection of fruits. They were all of excellent quality and bursting with sunny sweetness. Nice touch to add cards with the names of all the different fruits. I would highly recommend this as a gift.

11. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I ordered two dragon fruits-yellow and…

I ordered two dragon fruits-yellow and red.For the yellow I paid almost £6.Fruitless came not fresh,dry,and not even 200g.I asked for refund,and was refunded £1.25 for the dry fruit.I would never ever will buy fruit from hier again.Fruits is very expensive,and the delivery is not cheap to.To pay for all that and receive fruit,that you can not eat,is ridiculous,and to get refund only £1.25 from £6 of the amount I paid,is very unfair.

14. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra My Exotic Fruit

Kristina
We are very sorry to read that you were not satisfied with the refund relating to pro-rata shortfall in the size of the Pitahaya yellow dragon fruit your received. 
Unfortunately, the items being sent to us are all of a smaller size than usual, probably due to the season and climate.
We always aim to resolve any customer query to the mutual satisfaction of both parties. In this instance, we did ask for photographic evidence of the flesh of the fruit to determine if it was too dry to eat. In this case, it was not forthcoming.
As our website states: the Yellow pitahaya are ripe when easy to peel and the spines begin to dry out.
Slice down the middle and scoop the flesh out of each half.
In addition: yellow pitahaya are in appearance very similar to other dragon fruit varieties, although they are usually slightly smaller than red and pink dragon fruits.
It was disappointing to read your review, whilst we were still in the process of investigating to a satisfactory outcome.
Upon receipt of further photographic evidence, we are more than happy to replace it, or offer you compensation should this prove it was too dry and inedible.

Vurdert til 5 av 5 stjerner

Very pleased with gift choices

I bought a medium exotic mixed box as a gift and I am very pleased with what they received. A wonderful wide array of fruits of different size and types with some popular favourites like mangosteen and longan and melon, all identifiable with a written list. I must try one for myself sometime!

3. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Very poor communication

I have purchased a significant number of fruits from this company over a period of time, I am pleased this option to purchase exotic fruit is offered.
Unfortunately, what lets the business down is the very poor communication and time to respond by email and/or telephone to basic enquiries. I note in one of the reviews similar concerns was raised dated the 14 February 2025 with a response from the Managing Director stating that in the event a call is missed, it is the firm’s policy to return the call.
I raised an issue by responding to an SMS from the business, I replied by SMS on the 13 February 2025 at 19:12 and received no response, furthermore I contacted the business at 14:47 on the 24 February 2025 and left a message by voicemail to which I received no response. I left another voicemail today (25 February 2025) at 10:21 and to date I have still not received any response.
I would respectfully urge as matter of urgency to improve communication with customers as the service in terms of communication falls below a reasonable standard.

25. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My Exotic Fruit company is the best…my

My Exotic Fruit company is the best company of its kind selling exotic fruit ang vegetables of any in the UK. Period. So far I have bought from these great suppliers of exotic fruit and veg lulo fruit, granadillas - a type of large passion fruit that I first tasted in Madeira a couple of years back and couldn’t find in supermarkets UK and burro bananas. All have been splendid. Going to move on and try some of the exotic vegetables on offer. The site is packed with a rainbow of colours. A fruit or veg to suit any and every occasion. Maybe next it will be blood oranges for me as they are in season. 99% of the world has to offer and they are working hard to secure the 1% wr can’t get here. One of the few things I haven’t seen on the site is finger limes native to Australasia. Now that would be a real treat. I give 6 stars out of 5 if I could. One word. Outstanding. Second to none. That’s 4 words but they deserve it! Thank you My Exotic Fruit for fulfilling all my fruit and veg fantasies!

20. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Overpriced fruits

Overpriced fruits that are shipped frozen and are not well packed.

6. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra My Exotic Fruit

Hello Alucard. We're sorry to see you weren't happy with your experience shopping with us at My Exotic Fruit. We don't ship our fresh fruits frozen so you have either misunderstood or are reviewing the wrong company. The only produce that's shipped frozen is the frozen fruits. Our warehouse team are experienced, they take their time to pack orders carefully. As one of the highest rated companies in our sector with a wide range of specialist produce and helpful customer service team we believe we offer great value for money. We're sorry we weren't able to address your concerns with you directly, we always aim for a positive resolution for our customers in the event of a problem; when given the chance. Please feel free to email us on info@myexoticfruit.com so we can discuss further. We have requested here on Trust Pilot further information about your order as there is no orders in our system under this name. Many thanks, Colin, Managing Director, My Exotic Fruit

Vurdert til 1 av 5 stjerner

I ordered some lychees through Amazon…

I ordered some lychees through Amazon and then you cancelled my order with no explanation. I was so disappointed!!!

14. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra My Exotic Fruit

Hello Mrs Wolk. I'm sorry to hear this. It's not clear to me what's happened here as we've had lychee in stock this week from Brazil and Madagascar. This has been raised with our Amazon team who will be in touch as soon as they can. Kind regards, Sharon, General Manager

Vurdert til 5 av 5 stjerner

Best tropical fruit

I received the most delicious, sweet, tropical fruits of the best quality from My Exotic Fruit. The mangoes were a hit for myself and my children. The durian was especially delicious! I will most definitely be ordering again soon :)

8. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra My Exotic Fruit

Hello Tasmin, I'm delighted to hear that you were happy with your experience shopping with us here at My Exotic Fruit. Sam and his team in the warehouse, and Sharon with her team in our customer service department are working very hard to ensure all our customers have the best experience possible time after time. I saw you had the musang king durian this time, if you want to try something different I suggest d88 durian next time. We look forward to your continued support. Many thanks, Colin, Managing Director.

Vurdert til 5 av 5 stjerner

10000/10

I LOVE, LOVEEEEEE, MY EXOTIC FRUITS!!!!! I had been craving for Bahri dates for the longest of time and could not find them anywhere until I came across my exotic fruits’ website and decided to order from them. I was worried that my package would not get delivered or that the website was a scam as I have been previously scammed by others BUT MY EXOTIC FRUITS DID NOT DISAPPOINT ME!! I’m so so so excited by everything from receiving the fruits and the delivery time. It was super quick. Took less than 2 days. Thank you very much, my exotic fruits for making my dayyy!!! ❤️

6. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra My Exotic Fruit

Hello Chel, well thank you so much for such a glowing review. It has been shared with the whole team and will be displayed in our warehouse with rest of our fantastic customer reviews. I'm glad you enjoyed the barhi dates and that they arrived quickly. Many thanks, Colin, Managing Director

Ps: The barhi dates are still in season. They are currently coming from Namibia and are available both online and in our shop.

Vurdert til 5 av 5 stjerner

SUPER IMPRESSED WITH QUALITY & DELIVERY

I don't usually do a review unless asked. But I wanted to share my experience with this newly found exotic fruit company. My order came this morning. I was both ecstatic and pleasantly surprised of the professionalism and care, with attention to detail my order was delivered.
Fruits this fragile need a special tender care to them, to keep them undamaged. Even the yam, with a slight bruising and we have rot that sets in.
My order came well wrapped in individual cases, with good amount of padding. Super impressed. I've ordered fruits and yam before, always came damaged or rotten. But these came fresh. Yes the Sharon fruit, and may others ripple overtime. Anyone who is familiar with exotic fruits know that you buy them u ripened and they will ripen overtime, otherwise, buying them ripened will see to it that the fruit becomes rotten on delivery. So, if one wants ripened fruits buy directly from shop.

Overall, an excellent company, producing excellent food. Not sure if any are organic however, it would be interesting if the farmers use pesticides. Usually, indonesia and Africa they are grown organically. But if there is a corporate business behind this, then it won't be organic. Another question I ask, is it Gmo, since everything else is (almost). It's my first time buying. I will gauge myself overtime. Or if the company would like to enlighten us?

28. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service and high quality produce…

I ordered some bergamots to make marmalade as the ones I grow were not yet ripe. Ordering process on line is clear and easy and communication was good regarding order acknowledgement and dispatch date.
The fruit were ripe, very well packaged and delivered on the specified day. Will certainly use this company again.

20. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra My Exotic Fruit

Hello William, thank you very much for your order, I'm glad you found the process clear and easy. I hope the bergamot marmalade turned out well. Impressed to hear you are growing bergamot here in the UK. Our bergamot will be around for around another month. Many thanks, Colin, Managing Director

Vurdert til 5 av 5 stjerner

The best on the market

Wow I was so pleased when I opened the box of my exotic fruit. Passion fruit, mango soursop and papaya. The attention to detail in the care and packaging is seconded to none.
Absolutely delighted not one bit of damage to any fruit. The passion fruit tastes out of this world so fresh and well worth the money. Do not hesitate to buy from this company the products and customers service is wonderful. Special thank to Nicky your doing amazing never change .

15. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

BIG thank you to the team

I would like to say a BIG thank you the My Exotic Fruit team for making mine and my families Christmas oh so special! From enquires to delivery, both customer service and fruit quality was on point. I surprised my whole family with a cacao pod each to try, which I was told they were the highlight of everyone's Christmas. I got in contact to enquire about delivery as close to Christmas as possible to ensure freshness. Sarah did not disappoint! She made sure the fruits came exactly when expected and the produce was perfectly ripe. We sat together as we tried the fruit, the reaction process was very interesting and exciting. The fruit has a surprisingly delicious flavour, reminds me of mangos and passion fruit. We then fermented, collected the cacao beans and roasted them. We all thoroughly enjoyed the whole experience, and we now have cacao beans and powders to create the most delicious dark hot chocolate. Each family member then asked me for the details so that they could order more and try some new fruit, success!.. Thank you so much again to Sarah and the team for creating a very magical Christmas for our family.

25. desember 2024
Anmeldelse skrevet uten oppfordring

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