Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Everything arrived on time and the machines work great, the customer service is the best!! I would definitely buy from this company again, highly recommended 100% Todo llegó a tiempo y las máquinas... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Amazing service.I had trouble with my hydro-mashine and contacted them about it.My warranty was not valid at the time,but they resolved the problem very promptly and professionally very quickly.I ju... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great customer service! The machine I purchased had a part that wasn’t working and Miya helped me troubleshoot the issue. We weren’t able to resolve the issue so I was sent a replacement machine very... Vis mer

Informasjon om virksomheten

  1. Leverandør av skjønnhetsprodukter
  2. også i
  3. Kosmetikkprodusent

Skrevet av virksomheten

myChway Online is a supplier of cavitation, radiofrequency, laser lipo, fat freezing, hydro dermabrasion, ultrasonic skin scrubbers, and other aesthetic equipment, and we are committed to providing our clients with safe and efficient fat reduction treatments and aesthetic skin care procedures.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

353 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(353)

73 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The shipping was so fast and i have…

The shipping was so fast and i have really good communication with them..

2. oktober 2024
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Thank you for your fantastic review!
We're glad to hear you were pleased with our fast shipping and communication.
We appreciate your support.

Vurdert til 5 av 5 stjerner

I received the machine within a week…

I received the machine within a week from purchase. Customer care has been helpful to send the manual and instructional link right away since it didn’t come with the unit. So far the machine works very well and very easy to manage.

7. oktober 2024
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Thank you for your feedback!
It's great to know the machine is working well for you! If you need any further support, feel free to contact us anytime.

Vurdert til 5 av 5 stjerner

Customer Service was very helpful with order cancellation

Customer Service was very helpful and prompt when I had to cancel an order that I made in error.

24. september 2024
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Thank you for your feedback! We're happy to hear our team helped you quickly with your order cancellation. If you need any more assistance, feel free to reach out!

Vurdert til 5 av 5 stjerner

I ordered my machine but wasn't able to…

I ordered my machine but wasn't able to use it for at least 10 days because I was waiting on the proper conductor solution that I ordered so use it with. I noticed that the timer button to reduce the time was not properly working. I inform the company and they took care of it immediately by sending me another unit and it arrived in time for me to start my body sculpting class September 4th. They were kind people and they handle the situation quick and easy. Because of that I truly appreciate it and that's the reason that I am giving them five stars. Because they handle business with me in a great manner I have now placed a order for another machine but different. I had a great sales representative and distributor. If you're starting out body sculpting they have a lot of good products for beginners. As long as we keep a great business relationship when I decide to open my professional shop I will also place my order with this company. They have some really good prices and some good people working for them.

28. august 2024
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Thank you so much for your wonderful review!
We’re glad we could sort out the issue with your first unit quickly and that you’re now ready for your body sculpting class.

It’s fantastic to hear that you’re happy with our service and have already placed another order with us. We’re here to support you, whether you’re just starting out or expanding your business.

If you ever need anything or have any questions, feel free to reach out.

Vurdert til 5 av 5 stjerner

I have had a great experience

I have had a great experience! Any questions that I have or concerns are answered right away. Thank you for making my purchase a wonderful experience

18. juli 2024
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Thank you for your feedback!
We’re glad you had a great experience and that we could help quickly.
If you need anything else, just let us know!

Vurdert til 5 av 5 stjerner

Amelia was fantastic! Great customer service.

Amelia was incredibly helpful and patient. She went above and beyond to resolve my issue.
Amelia provided excellent service. Highly recommend!

7. august 2024
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Thank you for the great feedback!
We’re glad Amelia could help.
Your recommendation means a lot to us. If you need anything else, feel free to ask!

Vurdert til 5 av 5 stjerner

I love how they answer all your…

I love how they answer all your questions. There very professional I love this company moving forward I'm buying all my machines from mychway.

11. august 2024
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Thank you for your wonderful feedback!
We're thrilled to hear that you appreciate our professional service and support.
If you have any more questions or need further assistance, feel free to reach out!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. I had a problem with one of the connector ports and they replaced the machine. Working with Amelia has been great.

15. juli 2024
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Thank you for your kind words!
We're glad we could resolve the issue with the connector port and that you're satisfied with the replacement.
If you need any further assistance, please don't hesitate to reach out.

Vurdert til 5 av 5 stjerner

Highly Recommended To All

Top company with excellent customer care. I purchased the S Wave RF & Cavitation machine from mychway.
The whole process from ordering to receiving the machine was easy.
The customer care provided is outstanding. Vary kindly helped me with any questions I had throughout the whole process and in a very friendly and timely manner. Such a lovely person to deal with.
All questions answered and help to choose the correct machine, a follow up on delivery and then again when I received the parcel.
I was also sent videos on how to set up and use the machine.
I would highly recommend this company to anyone looking for good machines and excellent customer service.
I will certainly purchase from here again in the future.
Thank you Vary for a lovely shopping experience ✨

23. juli 2024
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Certainly! Here's a polished version of your template:

Thank you for your kind words!

We’re thrilled to hear that your experience with our company and the machine was both smooth and enjoyable. Your recommendation means a lot to us.

Should you have any further inquiries, please don’t hesitate to reach out to us at service@mychway.online or connect with us on WhatsApp at +86 189 2677 1372.

Vurdert til 5 av 5 stjerner

Email responses are quick and very much appreciated

Email communication for the unit has been easy and quick. I have only used the machine once, so I can not really tell if it works. However it would be great if there was some kind of explanation about different types of gel to use. Through all my research, I’m finding that you should use a thicker gel for the RF, like glycerin, instead of ultrasonic gel. And what type of oil gets used when doing the massage portion of the tutorials for say the face? I will say the machine came sooner than expected, so that was great. One of the screw holes stripped very quickly (the one where the Bio LED light goes), although it would be beneficial I think if the video showed you exactly which screws to place here beforehand.

23. juli 2024
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Thank you for your feedback! We're delighted to hear that the machine arrived earlier than expected and that our communication has been helpful.

We appreciate your suggestions and will pass them along to our team for improvements.

If you have any further questions or need assistance, please feel free to contact us. We’re always here to help.

Vurdert til 5 av 5 stjerner

Excellent customer service help

I had an issue with a machine that I bought. I needed a part so I sent a message. Within minutes Vary who was amazing in customer service responded. Not only did they send me another part very quickly within a few days, but they did not charge me for it. I had a great experience and this is my second machine that works very well. I will always be a dedicated customer. Thank you so much!

17. juli 2024
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Thank you for your great feedback!
We're glad Vary could help quickly and that your second machine is working well.
We appreciate your loyalty and are always here if you need us.

Vurdert til 5 av 5 stjerner

It’s been a great experience thus far

It’s been a great experience thus far. Microcurrent/led device and gel came separately but very quickly. Customer service/communication has been good. And machine is in working order. I’ve only used it twice so I can’t speak to the results as of yet but have high hopes.

15. juli 2024
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Thank you for your feedback!
We're happy to hear everything arrived quickly and that our customer service has been helpful. We’re excited for you to see the results as you continue using the device.
If you have any questions, feel free to reach out.

Vurdert til 5 av 5 stjerner

So satisfied the first time that here I am as a returned customer 😀

This is my second time ordering through this company, they fave exceeded my expectations with the items I ordered and the incredible customer service. They are fast at replying and have always ensured my questions are answered. One thing I was extremely thankful for was that the manuals were sent to me in English and I also wanted it in Spanish and they didn't hesitate to send it over that same day. Thank you for making my shopping experience free from stress and showing me professionalism. 🙏 and yes, I will keep coming back. Amelia in customer service thank you so much for keeping me updated with my order every step of the way. Thank you. 😊

8. juli 2024
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Thank you for your kind words! 😊 We're thrilled to hear that you're happy with our service and that Amelia and the team met your expectations. We’re glad we could provide the manuals in both English and Spanish for you.

Thank you for being a loyal customer.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. My machine came very fast. The machine is fantastic and easy to understand. Thank you! And will be purchasing more in the future from you 😊

22. juni 2024
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Thank you for your positive feedback! We're glad you're happy with your purchase and our service.
For any further inquiries,please feel free to contact us.

Vurdert til 1 av 5 stjerner

I want my money back

You do not answer emails. I emailed stating the machine dose not work. I wanted a return nothing. give people what they pay for. answer emails. and return there money. Its just wrong.

11. april 2024
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Please kindly accept our sincere apologies for any inconvenience caused to you.
We have reviewed all our communication records and did not find any email from you regarding a return request.

Kindly rest assured that we offer a 30-day free return policy and provide a one-year warranty on the main unit and three months on accessories.

Please provide us with detailed information about the issue with the machine, and if possible, send any relevant videos to our customer service email at service@mychwya.online.
Once we receive your email, we will promptly assess your issue and provide an effective solution.

We strive to ensure our customers receive the value they expect from our products and services. We look forward to resolving this matter for you swiftly.

Vurdert til 5 av 5 stjerner

Great Customer Service

I am pleased with the equipment I purchased and I appreciate Amelia’s assistance with the questions and concerns I had. Her customer service is excellent and I am happy for her assistance she provided me in regards to shipping and delivery.

17. juni 2024
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Thank you for your feedback! We're glad to hear you're pleased with your purchase and that Amelia could assist you with your questions and concerns. We're always here to help.

Vurdert til 5 av 5 stjerner

Very pleased

This company and the customer service representative Amelia have been nothing short of wonderful. They are very professional, very helpful and super kind, I was having issues and they were quick to resolve them. I would recommend them to anyone looking for products in body contouring .

16. juni 2024
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Thank you for your kind words! We're delighted to hear you had a great experience with our company. We're always here to help and appreciate your recommendation. If you need anything else, feel free to reach out!

Vurdert til 5 av 5 stjerner

Very good company

Very good company. I recommend to buy

7. juni 2024
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Thank you for your kind words and recommendation!
Your satisfaction is very important to us, and we truly appreciate your support.

Vurdert til 5 av 5 stjerner

Ordering my third machine…happy

Ordered two machines so far and have been very happy with them and now ordering a third! Great customer service and pretty quick shipping considering that it has to travel far and get through customs.

31. mai 2024
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Thank you for your great feedback! We're glad you're happy with your machines and our service. We appreciate your continued support.
For any further inquiries, please feel free to contact us at service@mychway.online or add our WhatsApp at +86 189 2677 1372, we are always happy to help.

Vurdert til 1 av 5 stjerner

Don't be fooled by all the fluffy…

Don't be fooled by all the fluffy 5-star reviews they are clearly fake as someone mentioned below. This company is a joke. I had a horrendous experience with their cheap product and lack of customer service. Beware!

23. mai 2024
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Thank you for your feedback.
We want to assure you that all our reviews are genuine and come from real customers who have purchased and used our products.
We strive to provide high-quality products and excellent customer service, and we are sorry to hear that you had a negative experience.

To address your concerns promptly, please provide your order number or a screenshot of your payment to our customer service email at service@mychway.online. Our team is ready to assist you and resolve any issues you may have encountered.

We appreciate your patience and look forward to making this right for you.

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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