As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... Vis mer
Beliggenhet
Bytt filialTown Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... Vis mer
The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... Vis mer
From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... Vis mer
Informasjon om virksomheten
Om mycar Tyre & Auto - Redbank Plains
Skrevet av virksomheten
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktopplysninger
Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, Australia
- (07) 3215 8352
4,5
Enestående
302 anmeldelser
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The steering wheel and gear knob was…
The steering wheel and gear knob was all dusty and felt sticky after a team member had attended my car for service. I know they need to deal with car engines and engine oil all day + dusty and oily car parts. They definitely drove my car into service with no gloves on. It would help if they did some wiping with damp cloth over the steering wheel and gear knob after they had parked my car and marked it as "serviced".
I also wouldn't mind a briefing from the reception on the tests they did and everything was ok even the invoice mentioned all of that. It only adds to the level of customer service you are offering as I myself come from a customer service background.
31. mars 2026
Good service & approachable staff
28. mars 2026
Efficient and thorough service
Donna and the staff were friendly and very efficient. They identified that I needed a new battery when conducting my car service and were prompt and thorough.
24. mars 2026
Very friendly and were quick to assist…
Very friendly and were quick to assist me when the bottom cover under the front of my car fell off. I’ll def bring my car here for a service and other work!
25. mars 2026
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Had our car serviced - horrendous experience
Had our car serviced, mechanic forgot to tighten the oil filter by the time we got home (36km away) oil was pouring out, stained the driveway and all up the rear of the car, phoned them up as soon as we got hime, nothing but attitude "what do you want us to do about it - by a guy called Ben" finally got a mobile mechanic out, put on a new filter and refilled the car back up, no oil left in engine, they are lucky it didnt blow!!!!! Will never use a MyCar again
23. mars 2026
Svar fra mycar Tyre & Auto - Redbank Plains
Hi Bec,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always helpful in getting me in…
Always helpful in getting me in whenever I need.
I love the roadside assistance that I get!
12. mars 2026
They are friendly and very helpful.
19. mars 2026
Fast helpful and great around chaps at…
Fast helpful and great around chaps at Redbank Plains depot. Great advice given as well. They have done servicing, fixes, tyre emergencies..
9. mars 2026
Great service
Great service, friendly staff, did the job in a good time frame for it back sooner than expected. Great mechanics and job comes with good perks.
Thank you
7. mars 2026
Best customer service experience
Best customer service experience. Ben was great at going above the needs at the time. Last minute pivot to get me safely on the road.
27. februar 2026
Had my aircon regassed
Employees are welcoming. The team are honest and reliable with their work.
24. februar 2026
Great customer service
Great customer service, reliable, efficient & great communication
18. februar 2026
Redbank planes Hayden
Mechanic that completed the service was fantastic. Punctual, professional and friendly.
16. februar 2026
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