I took my car in for a new timing belt today as it was due, and once they had a look, it turned out that I do not need a new timing belt just yet. They did not even charge me for the time taken to fin... Vis mer
Beliggenhet
Bytt filialCentro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008 New Town, TAS, AU
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Arrived in the morning to book my car in for a service and tyre change. I was fully expecting to wait for a week or so especially if the tyres needed to be ordered in but turned out the tyres were in... Vis mer
The team at My Car have been my mechanics of choice from the start. They've explained in real language that I understand, anything that has needed attention on my car, identified anything that may be... Vis mer
Excellent customer service , friendly polite and ensured I was looked after while I was there. Very easy to leave with the team and access multiple shopping experiences while you wait. Car was ready... Vis mer
Informasjon om virksomheten
Om mycar Tyre & Auto - New Town
Skrevet av virksomheten
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktopplysninger
Centro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008, New Town, TAS, Australia
- (03) 6325 7602
4,7
Enestående
190 anmeldelser
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The guys are always friendly
The guys are always friendly, they listened to my requests and are very efficient.
17. april 2025
Really helpful staff
Really helpful staff communicated to me what the problems were with the car after servicing it, were able to fix most of the issues and recommended where to go to get the other things done.
18. mars 2025
I appreciated their attention to detail…
I appreciated their attention to detail and courteous assistance.
7. mars 2025
Good customer service 👍
Good customer service and helpful with questions. Been going there for a while and no issues.
6. mars 2025
Great staff and speedy
Workers at New town services my car and supplied and fitted new tyres for me
Great service pointed out a few issues for me and were quick especially for a Saturday morning!
Will be using again
1. mars 2025
good service and were very friendly and…
good service and were very friendly and help me out in what tyres I should get as well
28. februar 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Complaint about Incomplete and Poorly Carried Out Service at the Garage
Yesterday at approximately 2:34 p.m I took my car in for a general service, which included an oil and filter change. I asked the mechanic how long it would take, and he told me about an hour and a half.
However at 3:31 p.m I received a message informing me that my car was ready. I found it strange that the service had been completed so quickly. When I picked up the vehicle I mentioned to the mechanic that it seemed too soon for the service to have been completed.
Upon arriving home I noticed that the lower cover which protects the underside of the car was missing. Mazda vehicles have a low front end I returned to the garage to ask about the cover, and the person who attended to me explained that it was broken on one side. I clarified that it was important for the cover to be in place regardless of whether the right side was slightly damaged. I made it clear that the car should be returned exactly as I handed it over, with all its parts, and insisted that the cover be put back as he had no permission to modify my vehicle, remove or replace parts.
Now I have doubts as to whether the service was actually carried out. Today I hired another mechanic to inspect the oil and filter change, and we discovered that the air filter was neither replaced nor cleaned VERY POOR SERVICE.
AND I PAID FOR A FULL SERVICE THAT WAS NOT FULLY CARRIED OUT.
19. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra mycar Tyre & Auto - New Town
Hi Maria,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
No hassle
No hassle, dropped off the car and picked it up within 2hrs as agreed. Great service.
11. februar 2025
It was easy to order over the phone
It was easy to order over the phone. he knew what I wanted, and it was in the next day. Took no time to be fitted and payment was easy as.
18. februar 2025
New Town Tasmania store continues to be…
New Town Tasmania store continues to be outstanding in service and attitude. Well done mark and the Team.
6. februar 2025
Outstanding service and after care.
I book my car in and when I pick it up im told how the service went. Although I don't do big klms a year I have the car serviced each February and don't ever need anything done between service because of their care.
5. februar 2025
Mark was fantastic
Mark was fantastic! sorted a problem immediately for our Red Cross transport vehicle. This meant keeping the car on the road to collect vulnerable clients. 😊
31. januar 2025
Anmeldelse skrevet uten oppfordring
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