Excellent garage and a big bonus for car owners. I have two cars serviced here, one older and one newer. They do only what is needed and are careful with costs, but use good quality parts. Fully recom... Vis mer
Beliggenhet
Bytt filialShell Coles Express Service Station, Enter off Moggill Road, 4069 Chapel Hill, QLD, AU
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Don't usually leave reviews but this is the second time I've reviewed these guys. Great service, great communication and very reasonable prices. Excellent knowledge and they demonstrate integrity in t... Vis mer
The mechanics at Chapel Hill MyCar are knowledgeable friendly and explain the work they are undertaking so there are no surprises. Above all they are trustworthy and don't overcharge for quality work.... Vis mer
We have been having both our cars serviced with mycar Chapel Hill over many years now and always feel that this company genuinely tries to get us the best price and offer honest advice. Work is always... Vis mer
Informasjon om virksomheten
Om mycar Tyre & Auto - Chapel Hill
Skrevet av virksomheten
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktopplysninger
Shell Coles Express Service Station, Enter off Moggill Road, 4069, Chapel Hill, QLD, Australia
- (07) 3215 8312
4,8
Enestående
369 anmeldelser
Ber kundene om å skrive anmeldelser
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Always great service no matter what my…
Always great service no matter what my problem. Thanks, very much.
3. september 2024
From my first telephone call to…
From my first telephone call to dropping my car off and picking it up, everyone I dealt with was very helpful and explained the process.
9. september 2024
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
If I could give 0 stars I would
If I could give 0 stars I would. Had issues with my car starting up and was told that they couldn’t order the part so I had to go and somehow find the part myself? They also didn’t tell me what part I needed until I called up after my service and asked. Ended up going to a different mechanic who fixed it with no issues and turns out that it wasn’t even the issue that the chapel hill store said it was. Absolutely useless will never take my car back to this store.
31. august 2024
Svar fra mycar Tyre & Auto - Chapel Hill
Hi Cooper,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The fellas at Chapel Hill have always…
The fellas at Chapel Hill have always been so helpful to me; they provide a cost-effective top-notch service. Their tire fitment is great; they provide competitive pricing also with a wheel alignment service.
3. september 2024
Efficiency
The prompt servicing of unexpected problem and the friendly service are commendable!
28. august 2024
…Good humoured and efficient
The staff were good humoured efficient and fast working. My car has not worked so well in ages, a joy to drive again.
27. august 2024
Excellent service
23. august 2024
Excellent service
Once again, excellent service from mycar Tyre & Auto Chapel Hill. Very reliable and trustworthy.
20. august 2024
Had a tyre that had been damaged beyond…
Had a tyre that had been damaged beyond repair and had the spare on the car. Rang Friday and was told to bring the car in the next day. They sold me a new tyre and fitted it straight away. It was great that it was all fixed quickly!
10. august 2024
The car repairs were completed as per…
The car repairs were completed as per my request.
17. august 2024
No fuss, efficient.
1. august 2024
very good and careful with my car
30. juli 2024
prompt and friendly service
prompt and friendly service. explains any issues with car well
30. juli 2024
Happy customer
Happy to have the team do a service and safety check. They also performed a compression test at my request.
19. juli 2024
Great service in regards to on time…
Great service in regards to on time completion per request and a thorough inspection identified multiple items needing attention.
Thanks
23. juli 2024
Prompt and professional
I was updated on the vehicle progress and found the experience to be straight forward
15. juli 2024
Advised of problems over the phone but not listed on the invoice or not listed with the same details explained over the phone
Received a phone call with a list of things wrong with the car and asked them to email me the list and prices, which they said they would, so I could review it and let them know if I would be able to afford to get it done. Email never received (or sent).
Instead I was given notes using different wording, no prices, and extra items, on the invoice. Invoice was picked up after hours so no chance to discuss and get information re vague notes.
21. juni 2024
Svar fra mycar Tyre & Auto - Chapel Hill
Hi Dee,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
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