MUZZ.com Anmeldelser 147

I singled by email several times that a user I met turned out married with a pregnant wife and so on, but they kept on asking for proof . Which proof do they need more than a signal from a user? this dude is married and I knew it from his sister in law!

I purchased the Gold subscription on the Muzz Muslim dating app for $119.99 CAD (3 months) expecting a premium experience with better match visibility and features. Unfortunately, the experience has been nothing short of frustrating, deceptive, and deeply disappointing both in terms of value for money and ethical standards.
Muzz creates the illusion of new matches by recycling the same profiles with different photos. If a user has three photos on their profile, you’ll often see the same person multiple times.
You get only two boosters weekly, after which you must pay USD 8.99 to boost your profile.

To send a compliment (a basic gesture), you have to pay $8.99 USD each time. Yes, they offer one free compliment every 24 hours, but that’s not enough to make meaningful use of the app.
Essentially, even after paying for Gold, you’re constantly pressured to spend more money just to interact normally. So the big question becomes: What exactly are you paying $120+ for?
You are damaging your credibility and hurting your community by running the app this way. Reconsider your pricing model and stop using the word “halal” as a sales gimmick unless you're ready to honor it fully.

Do something about your shityy reviews.
What about making some more reasanoble prices , so people actually subscribe.

Yall charging prices not even an onlyfans model will charge.

If not. That just shows how disgusting and moneyloving the owner is

Its the worst dating app. 99% fake profiles and once you detect the fake profiles, they will block up.
Avoid it since they probably store and sell your data. Horrible and dangerous app.

Waste of money

Terrible app. Just came back to the app after a long time and saw scenes of kissing and unnecessary intimacy between actors pretending to be Muslim couples on the app main page. If they want to show that it’s a matrimonial site then just mention it. What’s the point of hiring actors to kiss each other wearing hijab? This is disgusting. Even if they are real couples why show them kissing and being intimate? It’s cheesy and totally unIslamic. Totally put me off and will be boycotting this site and will urge all Muslims not to let these scumbags disrespect Islam for their disgusting greed.

Horrible, l'application ne filtre rien, des tas de trolls viennent perturber le reseau social, les gens sont souvent là pour forniquer, on a le choix pour discuter avec trop de gens, on n'est plus du tout concentré sur une seule personne, c'est pas du tout islamique, c'est juste un tinder pour les gens d'origine arabo-musulmane. A fuir, et surtout ne pas depenser son argent dans cet appli, sinon cela revient à donner son argent au diable.

It is a very bad application. They closed my account without any reason. The reason is only because I am a man. This is racist discrimination. Not every man is bad. I am a good person and I did not harm anyone. I do not recommend using it.

Muzz claims to be a serious Muslim marriage app, but in reality, it’s just a glorified swipe app with zero real accountability. My experience on this app was frustrating and disheartening.

The platform is flooded with:
Fake profiles and bots pretending to be women

Scam artists asking for money or pretending to be someone else

People lying about their marital status — many are divorced, have children, or are still legally married

A disturbing number of creepy, perverted, and inappropriate men. Women here lie about their "never married" status as most are divorced or have children.

There’s no real vetting or verification, and Muzz does nothing to protect users or improve match quality. They keep showing you the same fake or inactive profiles, no matter how often you swipe.

To make matters worse, they aggressively push you to pay for "premium" features that offer no real value. Paying just lets you get disappointed faster.

This is not a marriage app. It’s a time-wasting, money-hungry platform full of lies, fake users, and bad experiences. Avoid this app if you value your time, money, and self-respect. There are far better ways to meet serious Muslims—through trusted community matchmakers or verified platforms.

I have reached out to Muzz multiple times regarding an issue I am facing, but unfortunately, the problem persists. I would like to clarify that I was mistakenly blocked due to a single error. My friend unintentionally changed my filter from "single" to "married."

I've contacted Muzz several times to explain that this was just a mistake and I kindly request to have my account reopened and the filter changed back. Despite my efforts to log in since the issue occurred, I have not received any response.

Could you please advise me on what steps I can take to reopen my account?

This app is a complete scam. Many men on Muzz are aggressive, and verbally abusive if you don’t reply within minutes, they start insulting or threatening you. Most are married with kids, and many are just looking for a visa or trying to scam women. There’s no real support, no safety, and no accountability. The app feels like it was built to exploit people, not connect them. Stay away for your own emotional and financial safety.

This app is scam. Don’t waste your money

Warning to users: Muzz refuses to approve refund requests even after Apple confirms they need authorization from the app. No support, no value, no honesty. Be careful.

Amina is the worst. She hasn't responded to my refund request for 10 days. Do NOT get trapped into paying for Gold Subscription, ever, I warn you.

I communicated with them as I have used them before and I deleted my account my self this time they told me my account is blocked why? They did not explained and they have ignored my email and my messages to them. As very bad customer service every app or website when they cut Some one of for a reason if he or she was violating their policy they have the right to do that and I have met people on that app they don’t behave well also others they ask for money now in spite of all that bad customer service they need to learn. How to treat customers You have blocked my account and you have not responded to my email I am no longer interested in Muzz.com or whatever you app is. Any how I would like to delete my photos and my account as you did not give me any explanation on any violations is committed on my account to be block why ? Not sure because it’s your Dagon app you can do anything with it. This is my 3rd email to you and have not heard back from you. All I need is my photo deleted and my account and neither. Me nor my friends and family will be using it anymore. I would make sure I comment about this.

I’ve been dealing with this app for months: overpriced subscription, charges after cancellation, a profile I can’t edit, and unresolved support tickets. Their customer service is a joke—inconsistent answers, different agents every time, and half-baked solutions. Unacceptable!

They promise *halal* connections, but it’s just a disguised *Tinder*. I suggested improvements (like a "with/without makeup" filter), and they didn’t even acknowledge them. Even as a *Gold* member, the filters don’t work. Their marketing is slick, but the app is a scam—they care more about money than bringing people together.

It’s infuriating how they play with people’s emotions. Seeing the negative reviews on Trustpilot confirmed I’m not alone. Brothers and sisters, beware! These low ratings are no coincidence. If anyone plans to boycott or take legal action, count me in. Muzz doesn’t deserve your time or money. Salamualaikum!!

Title: Blocked Without Explanation – No Support as a Paying User

I subscribed to Muzz with a Gold membership because I believed in what the app stands for. Unfortunately, my account was permanently blocked without any detailed explanation. I reached out multiple times to support, asking for clarification or a chance to resolve it, but I only received automated responses.

As a paying customer, I expected at least one real conversation before being completely cut off. I even tried to appeal respectfully and offered to cooperate fully, but was ignored.

If a user violates rules, there should be a transparent process — especially for someone who paid for a subscription. I’ve now requested a refund through Apple, and I hope Muzz takes accountability for how they handle banned accounts.

I’ve loved Muzz and was even a Gold subscriber, but my account was permanently blocked without a clear explanation. I’ve tried to reach out and ask for help respectfully, but have not been heard. I would appreciate if someone from Muzz could look into this personally.

Please do not use this site to protect your own privacy and security and your emotional wellbeing. Over a period of 7 days, the matches 95% of them live abroad and the ones who do live here in uk are either too young or too old. Many members prefer not to have a photo when interacting, so you have no idea who you are talking with. The question is, if you do decide to meet with one of the members, you have no idea what she even looks like, as no description of her anywhere which is huge privacy and security concerns. This is a toxic site, do not use for your own safety. They also have a social page full of absolutely toxic people who would consistently put others down in more than one way either by your appearance, your earnings, or even your job. The guys on there are cowards, because they have the front to put others down, and purposely without a photo. That's not courage, that's cowardness in plain sight. Then suddenly you start questioning your own worth. It is absolutely toxic. If I can give less than one star, I would be delighted to do so. Waste of £29.99.