Mustard Anmeldelser 

20
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

20 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(20)

13 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I did over 7 collabs with Mustard as a…

I did over 7 collabs with Mustard as a creator and made over $1000!
My friend told me about Mustard and recommended me to sign up to the app. The app itself is very simple, nothing fancy! I’ve made a few bookings and got accepted. The whole process was straight forward, they sent you a voucher and you walk in and get your dining experience, sometimes the restaurant representative reaches out via the messenger in the app. I have to post within 5 days of my visit and get paid within 2-3 days of submitting content. I have big following on Instagram and normally get paid $200-300 per reel, but the whole process is super long and sometimes I have to literally fight for my money with the restaurant. On Mustard I get paid around $150, sometimes $250 for a reel, but it’s way faster turnaround, so I’m pleasantly surprised.

21. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Used Mustard for a few restaurants we…

Used Mustard for a few restaurants we have in Vancouver and it was a smooth experience. Their customer support service was really nice, these days it’s hard to speak to a real person! Abril helped me and she was really sweet and patient. I got amazing creators to come and dine at my restaurant at a fraction of cost compared to another agency we used before. I’m happy with the results so far!

21. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had a wonderful experience with…

I had a wonderful experience with Mustard even though I was initially skeptical of the influencer marketing! I did 3 months and booked great creators nearby, all local, who produced amazing content. It honestly saved me lots of time. I tried writing to them on Instagram, but they never responded to me... one creator that I booked independently came, consumed food, and never posted... I tried Mustard and was not expecting much, but it worked! Everyone who came produced very high-quality good reels, my Instagram grew in followers and is looking much better than when I started. I think I'll keep using them!

15. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Important Info

Initially, the team was helpful throughout the lead acquisition and training process. However, communication and support ceased once training was completed.

We encountered significant issues securing influencers who could accommodate our schedule prior to our opening, compounded by staff availability. The process of searching for and scheduling influencers ultimately resulted in weeks of lost time with no actionable results. The company wouldn't refund me, help me, and lied and said they extended my account but never did.

20. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mustard

Svar fra Mustard

Hi Nate,

We’re sorry to hear about your experience. We understand how important timing was leading up to your opening, and we’re sorry to hear that the creator scheduling and communication did not meet your expectations.

We’d like to look into your concerns regarding your account and the extension mentioned in your review so we can better understand what happened and address this with you directly. Please reach out to us at support@mustard.love with your account information, and our team will be happy to review this with you.

Thank you for sharing your feedback.

— The Mustard Team.

Vurdert til 5 av 5 stjerner

The Mustard Managed service has been a huge time-saver for us

I’ve had a great experience using Mustard as a business owner. Finding and working with local creators can normally take a lot of time, but Mustard makes the whole process much easier.

What I appreciate most is the quality of the creators and how simple it is to manage everything in one place. We’ve been able to connect with creators who genuinely fit our business, create authentic content, and help us reach new customers.

The Mustard team has also been very responsive and supportive whenever we’ve needed help. It feels much more like having a partner helping with influencer marketing rather than just using another platform.

I’d definitely recommend Mustard to other local businesses looking for an easier and more effective way to work with creators.

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good experience, better marketing than Yelp

Too many fake reviews on Yelp, so my friend recommended me to give influencer marketing a try. Within a week signing up on Mustard, I was able to get someone with a few thousand followers to visit my restaurant. The qualify of the video was good and she was able to get quite a bit of likes and comments. Overall a good experience. I will use it again as we build out our video presence.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Solid platform with a good selection of…

Solid platform with a good selection of influencers across multiple geographies. We've used it for our clients who have a footprint across the United States and it's been a very cost efficient way to drive UGC + a good portion of content has been high quality enough to utilize on feed or in stories.

27. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mustard is an AMAZING platform!

Mustard is an AMAZING platform for influencer engagement. Not only is the platform so easy to use, it is so reliable. I love the data you receive following each collaboration and the accountability of postings/ scheduling. Mustard has cut my time spent on influencers in more than half. The team (Lu and Taylor specifically) have been SO beyond wonderful to work with. They are so quick to respond when I have a question and helped me set up everything up step by step. I highly highly recommend businesses to use Mustard for a multitude of reasons, this review is just scratching the surface.

17. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great results without the usual influencer headaches

We started using Mustard.love a few months ago to help drive more local awareness for our restaurant, and it’s been one of the easier marketing decisions we’ve made.

What stood out immediately was how local the influencers are. These weren’t random creators, they actually live nearby and already dine in the area, which made the content feel genuine. We had multiple guests mention seeing us on Instagram before coming in.

The platform is straightforward and doesn’t require a lot of hand-holding. We could see engagement and traction beyond just likes, which made it easier to justify the spend. Compared to traditional ads or agencies, the ROI has been solid.

If you’re a restaurant owner looking for influencer exposure without spending hours managing creators, this is worth trying.

3. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Creators Beware

Although I was accepted as a creator for Mustard, I found their interface to be poorly designed and challenging to use. They issued numerous alerts and notices to me, but were very slow in responding to any request I made for information or changes. My last interaction was having a reservation canceled with only a day's notice, simply for asking "IF" my reservation could be moved from 7 p.m. to 5 p.m. I would not recommend this program for other creators/influencers.

29. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Mustard

Svar fra Mustard

Hi Troy,

Thank you for sharing your feedback. We're truly sorry the rescheduling process caused frustration, that’s not the kind of experience we want our creators to have.

To clarify, any change to a reservation must go through our reschedule process so we can coordinate with the restaurant. In your case, another creator was approved for the same slot while your request was still pending, which unfortunately led to the cancellation.

Restaurant slots are limited each month, but new ones open up regularly and you’re always welcome to apply again.

We’re actively improving both the platform and communication flow, and really appreciate your being part of the Mustard community. If we can clarify anything or help further, feel free to reach out at support@mustard.love.

Thank you,
The Mustard Team.

Vurdert til 5 av 5 stjerner

Mustard.love saved us a ton of money

Mustard.love saved us a ton of money. We used to work with agencies for influencer stuff, but it was super expensive and half the time we had no idea if it was actually working.

With Mustard, it was way cheaper and we could finally see what the influencers were bringing in—profile visits, comments, even bookings. Everything was tracked, and it actually worked. We had people coming in saying they saw us on Instagram that same week.

Honestly, for the price and the results, it blew the agency stuff out of the water.

22. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

lies and deception

they contacted me via email and again via IG about marketing with them so I hit them up. The guy on the phone Aaron was very pushy and told me he can get me the unlimited plan for $299 for the first month "to try". when all set and done, and payment was sent, he denied saying that he offered me the unlimited plan. they refused to honor it, and told me "if you refund with us then we will never work with you again due to policy". I refunded, and don't want to work with them again. I advise against them due to shady business practices right off the bat.

26. mars 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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