I came in to mr price letterkenny on the 8th of June 2026 and had an awful encounter with one of the staff named Elizabeth. I was looking for a specific type of cat litter as my cat is disabled. I exp... Vis mer
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I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... Vis mer
I am 25 years of age and the women refused to serve me a can of monster after I showed Id she then told me to leave and my friend who’s 13 she sold it to him,this was in enniscorthy and it was the blo... Vis mer
Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I cal... Vis mer
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Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!
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Irland
- mrprice.ie
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Staff complaint
I came in to mr price letterkenny on the 8th of June 2026 and had an awful encounter with one of the staff named Elizabeth. I was looking for a specific type of cat litter as my cat is disabled. I explained the situation to her and she laughed in my face asking if my cat actually has down syndrome. I got very hurt by this and I asked her if I could speak to the manager. She told me the manager was off and repeatedly begged me not to tell as she would get “fired”. She then proceeded to say that it was a joke and that “people cant even have a laugh anymore”. If mr price has one job to do its to not hire ass holes with no empathy as the service I had was beyond a joke.
I am 25 years of age and the women…
I am 25 years of age and the women refused to serve me a can of monster after I showed Id she then told me to leave and my friend who’s 13 she sold it to him,this was in enniscorthy and it was the blonde girl
The Rathdowney store
The Rathdowney store it's great lovely staff with good variety of products.

Svar fra MrPrice
Enniscorthy co Wexford store 15/4/2026
Enniscorthy co Wexford store 15/4/2026
Absolute circus, about 10 staff walking around, queues at the till, 1 staff member trying to serve 10 customers and trying to contact other staff members to give a hand out
Shop is smelly when you walk in and disorganised.
Not a patch on the bunclody store which is top class

Svar fra MrPrice
Poor Service and Lack of Basic Courtesy
I went to Mr. Price in Tralee today to collect some anniversary balloons that I had ordered yesterday. Unfortunately, the service was really disappointing. It was extremely windy, and as soon as I stepped outside, one of the balloons burst. When I went back in, the staff were completely unhelpful—no apology, no effort to assist, and they barely even acknowledged me. I felt like a complete inconvenience. Sadly, I won’t be going back—there are plenty of other places in Tralee for balloons, and I’d strongly recommend you skip this one.

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Gulivers Retail Park
Nice store at Gulliver’s, did work experience there for a week in December and the Manager Walter was amazing and really nice. He encouraged me a lot which was nice, and because of him this shop is the best spot I’ve done work experience!
The staff at that shop are great people to chat with and really friendly and everything in store goes great I loved my time there.

Svar fra MrPrice
Unhelpful member of staff
At around 6pm I went into Mr Price in Naas. After going up and down aisles to try find my products I decided to go upto a till to ask for assistance. The man at the till had an English accent and was in his mid twenties. The man was on a phone call on loud speaker whilst at the till, making it difficult to communicate my query. I eventually got his attention to ask for help and he gave me little to no reply about where the product was. Turns out the product was apparently "out of stock", even though it is a primary material in the school resources section. Not impressed by his service at all.

Svar fra MrPrice
5 Stars 🌟 for Rob Killarney store
5 Stars 🌟 for Rob Killarney store. He has exceptional customer service skills. Friendly, helpful but most importantly approachable. He is such a wonderful asset to Mr Price. Please thank him on my behalf.

Svar fra MrPrice
I was in the Waterford store on the…
I was in the Waterford store on the cork road when I tripped and fell after trying to reach a 4 pack of lucozade. Paula helped me to my feet and made sure I was completely ok. She stayed with me for as long as I needed and really made me feel comfortable and cared for. Paula is an absolute angel and the world would be much better off if their was more people like Paula!!
People are your best assest
Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I called and Jamie was just the most hepfull and engaging and dedicated person I have met in retail in over 20 years, and I work in retail. Jamie has set the standard🌟🌟🌟☀️🌟
The staff are great and helpful with…
The staff are great and helpful with everything
annie was very helpfull with a…
annie was very helpfull with a problem i had with viber plate no hassel no drama just came up with a plan and followed through with it sadly i had to deal with the stupid AI crap when i went online first but once i found a human things happened

Svar fra MrPrice
Fantastic
Couldn't fault them, such a straightforward & easy shopping experience. Customer service was A+ & when I had an issue, Annie sorted it for me in no time & without hassle

Svar fra MrPrice
Pricing never matches the till
Doesn't matter which Mr. Price you go to, Wexford, Waterford, there is always a problem at the till with incorrect prices, always being charged more than what it states on the shelves. At this stage it is definitely done deliberately. You need to watch everything like a hawk. I never have any shame in handing things back. You guys need to be more honest and transparent with your pricing as looking at other reviews it a well known fact that it happens too often.

Svar fra MrPrice
Popped in here for some basic things…
Popped in here , the New store ithat used to be the cinema in Kilkenny for some basic things last Saturday eve.
The store was absolutely freezing. When I mentioned it to cashier they said theres been no heating for 2 months. Lots of shelves virtually empty and the music overhead was loud and annoying. Wont be back anytime soon.
I dont know how the staff stick it....
I dont feel the need to discuss it further but thanks for replying. Maybe contact the store for their opinion.....

Svar fra MrPrice
Enniscorthy store the price on the…
Enniscorthy store the price on the shelf never complies with the price when the barcode is scanned at the till, pricing on the shelves is not good enough anymore and the pricing discrepancy is never at the customers favour you need to individually price every item with a sticker that accurately displays the correct price

Svar fra MrPrice
Mr Price Fab Staff Member
I visited the Ballincollig store and their attendant Sonia Linehan was extremely helpful she went out of her job remit to look after me I asked her what her name was she was so caring and supportive…
A Happy Customer Mr Price 😊

Svar fra MrPrice
Lisduggan Waterford Mr Price
Lisduggan Waterford Mr Price. Duty manager was very rude, stood on top of me as I was looking at products. Then was heard being very loud and rude to younger members of staff.

Svar fra MrPrice
Don't trust this Retailer.
For years I have shopped monthly at the shop in Bettystown for cleaning and bathroom products and stationery items for my home office, and spend about 60 Euros every time.
Recently I purchased two packs of Paper Mate pens, and returned them faulty to the sales counter today so they could review my complaint while I did my monthly shop. The young lad at the cash register said he'd "get somebody"
While shopping a scruffy looking foreign chap approached me to tell me that they were not prepared to give a refund as the pens were bought more than seven days before. It was not easy to tell this person was an employee, as generally they tend to be well presented, but he was anything but. The only clue was the scruffy fleece he wore with the Mr Price logo. His English was poor, however he clearly explained that they were not prepared to replace the items.
The issue was that not one of the 20 pens returned worked. This is a serious quality issue for any reputable brand, and would be taken seriously by any retailer who understands goodwill and consumer rights.
The manner in which I was treated at this shop was appalling. Clearly the staff were not properly trained in customer service, and obviously there was no manager around to supervise, so for now at least I'm the proud owner of a bundle of Paper Mate pens that don't work.
Thanks for nothing Mr Price.
***You've lost one good customer, and you deserve to lose more***

Svar fra MrPrice
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