Mr Brown's Exclusive 

Takk for at du bruker Trustpilot. Dessverre kan du ikke lenger skrive en anmeldelse her ettersom nettstedet til virksomheten er stengt. Du må gjerne kontakte oss hvis du lurer på noe.

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I was a bit frustrated due to lack of response as no acknowledgement received for order however have now been sent a lovely message via WhatsApp so if I receive item as promised I’ll amend to 4* (one... Vis mer

Vurdert til 5 av 5 stjerner

Tried all the big shops for these trainers to no avail, let down by another online retailer who took order then couldn’t supply! Then came across Mr Brown’s exclusive who supplied and delivered within... Vis mer

Vurdert til 5 av 5 stjerner

My dream trainer was the Travis Scott Air Jordan 1 Low Medium Olive. So I finally took the plunge i looked at numerous providers but decided on Mr Browns. I liked the website and the personal story. I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Contacted this company last night to enquire. Got a reply within minutes even after 10pm. They had the exact shoe required, size & colour and even hand delivered the goods in a smart bag the very ne... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skobutikk

Skrevet av virksomheten

Bristol based, Mr Brown's Exclusive was established in July 2019. Born from a passion of trainers and style, we aim to provide the most exclusive trainers at the best prices. Mr Brown wanted to take his love of trainers to the next level. Having always worn the most exclusive trainers himself, never missing a drop, he knew that he would be able to build a clientele to provide with rare high-end trainers. Now at over 20k followers (Instagram), Mr Brown's Exclusive has a large clientele and many regular clients. We have many private and high-end clients. From the start to finish of your purchase, Mr Brown will provide you with a premium service. All enquiries will be responded to within 24-48 hours. All orders will be sent with free delivery 1-3 working days. We would love if you shared your new purchase with us by tagging us on Instagram @mrbrownsexclusive and leave us a review on our facebook page!


Kontaktopplysninger

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Never received the item, no contact

Although the processing time passed, no further details was shared.
I tried to reach out to the seller multiple times but they never responded to emails and calls, even for a refund as they are unable to fulfill their promise. Avoid avoid avoid!

30. mars 2026
Vurdert til 1 av 5 stjerner

Not good!

I made a order and quickly realised i had made a mistake. Tried to make contact thru email and nobody has responded wanted to cancel the order. Tried to use phone number provided and it does not ring. I have heard nothing about the original order or canceling order for a refund!

11. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shocking

Shocking, didn’t even get the shoes and the communication from the office was embarrassing.

12. mars 2026
Vurdert til 1 av 5 stjerner

ordered my item over 2 weeks ago and…

ordered my item over 2 weeks ago and payed for faster shipping, ive had no updates and ive tried to contact them on every social media and their number multiple times with no success. i am still waiting for it and still havent heard back from them

28. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

It took a bit of time to recive my…

It took a bit of time to recive my order, but onece he contacted me on phone i got my order in 24hr... Very happy with my sneaker i bought from Mr Brown's ! The seller and the sneaker is a genuine without a doubt!only can recommend even tho i had to wait a bit longer to get my order!!but being a family run buisness sometimes unexpected things can happen..

3. mars 2026
Vurdert til 1 av 5 stjerner

SCAM SITE!

SCAM SITE!! Reviews are from the scumbags who work there, will take your money and never send anything!! YOU'VE BEEN WARNED

15. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mr Brown's Exclusive

Svar fra Mr Brown's Exclusive

Hi Jordan,

We’re sorry to see this second review and we’d like to clarify the situation for transparency.

Your order did experience a delay in dispatch, which we completely understand was frustrating. As soon as you contacted us requesting a cancellation, we processed a full refund immediately. The refund was issued on our side and should have reached your bank account by 24th February.

We take accusations of being a “scam site” very seriously. We are a small family-run business and we have never taken money from a customer without either fulfilling the order or issuing a refund when requested. In your case, you received a full refund as asked.

All of our reviews are from real customers. If reviews were fabricated, there would only be five-star ratings, which clearly isn’t the case. We always welcome honest feedback, especially when something goes wrong, but we do ask that accusations and personal insults toward our team are avoided.

We understand why you may have left an initial review due to the delay, and that feedback is fair. However, the matter was resolved with a full refund and no financial loss to you.

If you would like to discuss this further, please feel free to contact us directly and we will be happy to help.

Kind regards,
Mr Brown’s Exclusive Team

Vurdert til 1 av 5 stjerner

Order cancelled after 11 days

I ordered a top and didn’t hear anything for 11 days. They then confirmed my order was cancelled. Also took 2 days to get a response from the customer service team.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

1 star, VERY POOR!

Unfortunately having to give 1 star. Had a big ordered places and also 2 ETB’s the release was 3 weeks ago, still haven’t received them. Have tried to email, watsapp, ring, social media and still no reply regarding this. Have had to now raise a case with Paypal to try and get money back. I wouldn’t recommend purchasing with this company at all! Customer service is absolutely shocking when it states it’s amazing on the website.

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mr. Browns on point!

Mr. browns always has what I want in stock. The delivery is on time and fair priced for next day as well. Plus if you need to contact them for whatever reason, they’re pretty quick with a response. I’ve bought from the shop 3-4 times now and I’ll continue to buy from the shop!

27. januar 2026
Vurdert til 1 av 5 stjerner

**scalper alert**

**scalper alert**
The audacity to sell new product at double, even TRIPLE the RRP price is such a joke. Pure money grabbing.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mr Brown's Exclusive

Svar fra Mr Brown's Exclusive

Hi Caz,
We are a reselling store, not a retailer. If you'd like some of the items we stock for retail we recommend you check their original retailer for when they potentially restock.
We look forward to your first order with us, as we can see you aren't currently one of our customers.

Vurdert til 5 av 5 stjerner

Great service

Great service. Communication was excellent and items arrived safe and sound with great tracking. We definitely use again very happy… you will always get negative reviews due to parcels going missing etc. This will never be avoided but as a company everything was so professional… your in safe hands!

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant customer service

Brilliant customer service, was a little bit worried when I first place the order as have never ordered from this site. But I received my order would highly recommend thank you soo much

17. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not only was my order not delivered to…

Not only was my order not delivered to my address but it was signed for. And status changed to delivered. I have emailed mr brown’s exclusive but they have not responded. I have contacted my bank but have to wait 3months to be refunded. Save yourself the stress and Don’t order from these scammers. Very unprofessional company

4. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mr Brown's Exclusive

Svar fra Mr Brown's Exclusive

Hello, could you please provide your order information?

Vurdert til 5 av 5 stjerner

Lost order resolved

Just spoken with a lovely lady regarding my parcel from the 17th December. She has tracked it and noticed Royal Mail have lost the parcel. She has now processed a refund.

2. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mr Brown's Exclusive

Svar fra Mr Brown's Exclusive

Hi Ash,
Your parcel was dispatched with Royal Mail. As per the tracking it seems that there was a delay with Royal Mail. It appears they have lost the parcel so we have processed a refund for you. We apologise for the experience you have had shopping with us. We are looking into changing couriers now due to the issues we have had with Royal Mail over the festive season. Thank you for your patience.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv