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MP Moran Anmeldelser 

3 012
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've been using the Willesden branch over the last 7 months to renovate my flat and I have found the staff at Moran so helpful and patient. I'm female, not a builder and could have felt overwhelmed bu... Vis mer

Vurdert til 2 av 5 stjerner

Staff are friendly but click and collect service is not to be trusted as stock levels are inaccurate. Added to this parking at the store is close to impossible. My Saturday morning wasted.

Vurdert til 4 av 5 stjerner

MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he'... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Byggevareleverandør
  2. Elektroutsalg
  3. Forhandler av isolasjonsmaterialer
  4. Forhandler av produkter for landskapsforming
  5. Trelastforhandler
  6. Rørleggerutstyr

Om MP Moran

Skrevet av virksomheten

Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.

Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.

At MP Moran & Sons, we are committed to meeting your construction and renovation needs.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(3 012)

468 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, arrived ahead of time and as described and well packaged. Thank you.

7. januar 2026
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Svar fra MP Moran

Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 5 av 5 stjerner

Not only for professionals!

Excellent online product description. Great discount, communication, and delivery service.

7. januar 2026
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Svar fra MP Moran

Hi Phillippe, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 5 av 5 stjerner

The item was received on time and in…

The item was received on time and in good condition. There was a mixup with the codes and I received a call by an actual person willing to work with me and resolve the issue. Overall I had a great experience.

7. januar 2026
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Svar fra MP Moran

Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 5 av 5 stjerner

Very friendly and professional

Very friendly and professional

4. januar 2026
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Svar fra MP Moran

Hi Karim, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 5 av 5 stjerner

Ordered 6 18mm ply sheets

Ordered 6 18mm ply sheets - great price and excellent boards. Very pleased

28. september 2025
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Svar fra MP Moran

Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 3 av 5 stjerner

Light Switch

The cost of delivery and the time it took to arrive, although it was over the Christmas period

31. desember 2025
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Svar fra MP Moran

Hello Dennis,

We are sincerely sorry for the delay as our couriers were delayed due to the holiday period and weather around the UK,

we are going to refund your shipping cost due to the time taken to deliver,

Again our sincerest apologies for the delay,

Many Thanks,

Luke

Vurdert til 5 av 5 stjerner

Ordering easy

Ordering easy. Price good. Said when they would deliver and turned up on time. Driver helpful and cheerful. All in all a pleasant experience.

3. januar 2026
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Svar fra MP Moran

Hi Colin, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 1 av 5 stjerner

Poor communication

Ordered item, took 5 days to be delivered, had to keep chasing them up, very poor communication, couldn't track my parcel, won't be ordering from them again

5. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MP Moran

Hello Barbara,

We are sincerely sorry for the delay in your order,

We have had delays with our couriers recently due to the holiday period and weather around the UK,

Could I ask you Contact Customersupport@mpmoran.co.uk so we can look into this order for yourself, and we are more than happy to refund you the shipping cost due to the delay in order but we will need to know your order number,

If you require any further information please feel free to ask,


Many Thanks,
Luke

Vurdert til 1 av 5 stjerner

Kept my money for 5 days and in the end…

Kept my money for 5 days and in the end cancelled the order

2. januar 2026
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Svar fra MP Moran

Good Morning,

We do apologise for the cancelation of the order,

The order was placed with our selves and the branch that was dealing with your order didn't have the stock in the end so they tried to get the stock from another branch but they did not have the stock either so the order got cancelled and refunded immediately for you,

We tried to supply the goods purchased but couldn't and this is the cause of the delay with the order,

Again our sincerest apologies for any inconvenience caused,

Many Thanks,

Luke

Vurdert til 5 av 5 stjerner

Great price

Great price, very easy to order, date and time for delivery given,
.Arrived on time, wonderful delivery man brought the boiler into the house for me
Everything 100% pertect

6. januar 2026
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Svar fra MP Moran

Hi John, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 5 av 5 stjerner

Quick turnaround

Quick turnaround, and easy to collet

31. desember 2025
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Svar fra MP Moran

Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 5 av 5 stjerner

Fantastic service

Great store with a wide range of hardware and plumbing items. Ordered online at night and collected the next morning. Staff are very polite and helpful. Highly recommended.

31. desember 2025
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Svar fra MP Moran

Hi Tony, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 1 av 5 stjerner

We are still waiting for our order…

We are still waiting for our order which was placed on the 16th December, after paying extra for next day delivery.

16. desember 2025
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Svar fra MP Moran

Hello,

We are so sincerely sorry for the delay,
This order was handled by our Willesden branch and looks like there may have been some issues with Courier as during December all couriers where having major delays,

I will be contacting your self shortly to see how we can resolve this situation for yourself,

If you have any further questions please feel free to contact customersupport@mpmorna.co.uk

Many Thanks,

Luke

Vurdert til 3 av 5 stjerner

The wrong item was delivered.

The wrong item was delivered, but have been emailed to say it will be swapped on Monday morning.

28. desember 2025
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Svar fra MP Moran

Thank you for your feedback. We’re sorry that the incorrect item was delivered. We’re glad we were able to contact you promptly and confirm that the correct item will be swapped on Monday morning. Thank you for your patience, and please let us know if there’s anything else we can assist with.

Many Thanks,
Luke

Vurdert til 1 av 5 stjerner

Delivery Failure Impacted Ongoing Project

After a disappointing delivery experience with another company, I decided to contact MP Moran to supply 4 jumbo bags of grano dust, as I urgently needed the materials on Thursday, 2 January to finish a job by Monday.
I contacted the Watford branch by both phone and email, clearly explaining the situation. I specifically asked to be told if delivery was not possible, so I could order elsewhere in time. I was assured that the delivery would be made on the morning of 2 January.
Based on that guarantee, I trusted them, organised labour, and planned the works accordingly.
By 13:00, it became clear that no delivery was coming. After calling and emailing again, I was then told that delivery would only be possible on Monday, 5 January
This caused not only a financial loss due to wasted labour and delays, but also damaged my professional credibility with my client which is far more difficult to recover.
Mistakes can happen, but what is frustrating is being given a firm assurance when it clearly could not be met. I’m sharing this experience to hopefully create awareness for other tradespeople who rely on accurate delivery commitments to run their businesses

2. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MP Moran

Hi Robert,

I do sincerely apologise for the inconvenience caused,

We do state not to book any builders or workmen until the goods arrive as there could be a multitude of reasons why a delivery couldn't be made,

You Should of been contacted by our transport team to inform you this would not be delivered on the 2nd and we will have this looked into this as they should be contacting customers pertaining to their orders,

Again I am sincerely sorry for any inconveniences caused,

If you require any further assistance please contact Customersupport@mpmoran.co.uk

Many Thanks,

Luke

Vurdert til 5 av 5 stjerner

So fast delivery

So fast delivery

25. desember 2025
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Svar fra MP Moran

Hi Piotr, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Vurdert til 1 av 5 stjerner

Didnt arrive when stated

Didnt arrive when stated, still hasn't arrived. Been over a week. For a very basic small order of 2 silicone tubes

19. desember 2025
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Svar fra MP Moran

Good Morning,

We sincerely apologize that your order did not arrive within the stated timeframe and that you’re still waiting. We understand how disappointing this is, particularly for a simple order of two silicone tubes. This is not the level of service we strive for. We will reach out to yourself so we can investigate right away and resolve this for you with either a replacement or a refund.

Many Thanks,
Luke

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