Customer service team at Mow Now is appalling, unreliable and not transparent in their communication to the customer. They are dishonest in their communication as I was told my gardeners equipment had... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have semi regular lawn service (Mow Now) i.e. my grass (buffalo), isn't high maintenance. I completed the lawn installation myself, and chose Mow Now over a year & a half ago. The main reasons... Vis mer
Allen is friendly and efficient. His attention to detail is impeccable. He is quite obviously a perfectionist and it shows in our lawn it has never looked so good. He is very professional and explain... Vis mer
The gentleman did a marvellous job on my front yard. And customer service i got was always prompt and professional. Unfortunately and although very much affordable, during this time I can’t afford it.... Vis mer
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Free lawn mowing quote today. Call 1300-009-669. MOW NOW helps Australians come home to beautiful lawns and maintained gardens all year round. Lawn mowing services, garden maintenance, grass cutting and many more.
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Customer service team at Mow Now is…
Customer service team at Mow Now is appalling, unreliable and not transparent in their communication to the customer. They are dishonest in their communication as I was told my gardeners equipment had broken down hence why they cannot complete the job. The real reason was that my job was not scheduled on the gardener’s list as I confirmed directly with my gardener. Really disappointing as I have email confirmation from Mow Now the job was scheduled as originally planned. Lesson - just be honest and transparent and if you make a mistake take accountability!
Paid for gardening services and was a…
Paid for gardening services and was a no show. 3 weeks later I’m chasing my refund and they are playing games. Don’t use these guys
Terrible business
Terrible business. Had to pay upfront, then the service was rescheduled three times. After the third no show, they offered a refund, but haven't paid the money back. Just keep getting the run around, excuse after excuse as to why the refund hasn't been processed. I shouldn't have believed the "good reviews" out there.
Terrible communication and customer service
Save your money, time and patience and steer clear from MOW NOW. They are only good at quoting and sending you a bill, which you have to pay before they do any actual work….but then you will be lucky to get them out at the scheduled times.
Expect to make many phone calls to follow up EVERY booking since they cannot communicate or manage scheduling fortnightly jobs to automatically occur. Many excuses will also be made for the numerous no shows, errors, lack of communication and rescheduled bookings. They may even tell you the gardener decided to not do half of the day’s jobs that were scheduled and went home..... yes....really!
I cancelled my account as a result of enduring this for nearly 2 months (only 2 mows completed for what was meant to be fortnightly bookings). Now they won't leave me alone because they are so sorry for poor service and losing the account. Over the last day I have endured numerous texts, phone calls and emails begging me not to cancel. If only they had demonstrated this same dedication towards communication in the first place ..... far out!
Mow now do not care about customers, just money. It is a disorganised, customer service FAIL!
Waste of time and money
MOWNOW is very unprofessional. Their gardeners don’t know how to trim edges properly and leave parts of the lawn unattended. Highly not recommended.
Very happy with lawn mowing job.…
Very happy with the completed lawn mowing job. Edges look great and no clipping on road. Thanks again for a job well done
Great Customer service and professional work
On time
Great customer service.
Understanding
Good attitude.
Professional
Polite and happy personality
Tony carried out the work on the…
Tony carried out the work on the scheduled day. The yard was very overgrown and his work left it vastly improved. I am very grateful to Tony and Mow Now for their professionalism throughout. I'll be asking for their help next time around.
Daniel came to do my lawn
Daniel came to do my lawn, and he done a very good job, I was very happy with the service. He was very polite and friendly and done a great job on the lawn.
Fast, Efficent and Easy
fast, efficient and easy service. no stress. good fast communication, couldnt have been easier. highly recommend. honest and fair pricing even for a small job.
Jake Mowing Work
Jake mowed the lawns an edged and cleaned up. The lawns looked neat and tidy again. Thanks Jake, much appreciated.
A very honest and thoughtful work had…
A very honest and thoughtful work had Allen done yesterday. That was indeed beyond perfection.
We are so grateful and impressed ❤️❤️
Careful, clean and tidy
Have used Mow Now a few times, the grass is always cut at the right level and the yard is left very clean. happy with their service and special thanks to Mehran
Great job!
Stephen did a fantastic job. Will happily get him back again next time.
Great Job
Punctual, friendly and with attention to detail, Michael did a fantastic job with our lawns. He left everything neat and tidy once the job was completed, would definitely recommend.
Regular user of now now…
I have been using mow now for some time now and am very pleased with the price,reliability and ultimately how good the lawn looks when mowed.
Great friendly gardeners
Great friendly gardeners, Tony is a wonderful and professional gardener. Even though he had a jungle to tackle. It was wild! he did a amazing job.
Our mower James was incredibly thorough…
Our mower James was incredibly thorough and got an amazing amount of work done. Very pleased with the results!
Fast service
The service was really good. The gardener was friendly and smashed out the job super quick :)
Excellent work cleaned and cleared the…
Excellent work cleaned and cleared the lawn and the concrete area.
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