Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Twice I've had problems with used gear. In one instance it was the bungee cords on a very well used lumbar pack. I both cases communications were extremely easy and the gear was repaired rapidly and without charge. This company stands behind their products.
DON'T TRUST THE ZIPPERS!
BUYER BEWARE!!!!
Absolutely stunned with the quality of the K9 Backpack, it has many point of adjustment to fit perfectly every shape of dogs and it has a lot of space (2x 5 liters for the Medium), the materials are hard-wearing and also very well water resistant (waterproof would have been even better but that's Ok).
I Appreciate the reflective stripes on the sides and on the front, for safety.
Once you make it fit to your dog right, it doesn't move at all even with very active dogs that run and jump all over all the time (like my Malinois), it seems my dog doesn't even feel it when out Hiking!
A slightly narrower front panel would fit better dogs with narrow chest.
Also on the top panel the leash ring on the front side (close to the dog's neck) make it a bit uncomfortable to use it because it makes shrink the top back panel itself, so having a leash ring at the end of the top back panel would work better.
Overall I am very impressed by the workmanship of the product of this brand and I surely reccomend it!
Hello Mountainsmith. I had a 25+ year old sprit day pack which I loved and it traveled all over the US with me on many day hikes and snowshoe hikes. A great backpack for sure. As it was getting older and starting to wear, I decided to replace it with a new pack. I choose a new Day pack. It arrived today and I have already transferred all my items from the old pack to the new one. I love it! Workmanship is excellent and the pack itself is very comfortable. Thank you for a ojb well done.
Poor customer service. I purchased a set of walking poles for about $90. They were foldable and I could not straighten them and lock them. I watched several videos on the net but was unable to lock the walking stick. I left 4 messages on the number on the Mountainsmith website but they failed to return any call. I sent an e-mail and got a response saying "hey" and referred me to the internet.
I went to the post office with the address on the Mountainsmith website but the post office worker showed me that the address was wrong. So I searched the internet and used the alternate address.
The company still has not contacted me so today I sent an e-mail and was informed that the poles are being returned because I sent them to the repair place.
The company does not offer any support.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
