Callum and motto was an unbelievable help to our business. Set up and running within a week, great clear communication and the most efficient work. Best terminal provider we have dealt with. Recommend... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Terrible customer service. Application subbmited in March by 19th June no update. The excuses range from staff leaving their employment and not finishing the job so the whole process had to start fro... Vis mer
We received a call from Motto asking if we would consider their services. Normally I don't have time for sales calls however after speaking to Brian Amariri I have to admit I was won over.... Vis mer
What a breath of fresh air! I didn't realize how much I was being overcharged by my previous supplier until I came across Motto. It turns out I was paying for services that were completely unnecessary... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We're a UK Based Payment Services company specialising in SMEs
Kontaktopplysninger
19-21 Albion Place, ME14 5EG, Maidstone, Storbritannia
- 0330 333 4994
- customerservices@mottopay.com
- mottopay.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Callum and motto was an unbelievable…
Callum and motto was an unbelievable help to our business. Set up and running within a week, great clear communication and the most efficient work. Best terminal provider we have dealt with. Recommend to all 10 star service ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Good card machine Machine was easy to set uo and use
Machine was easy to set uo and use
Thanks
Great service
Amazing service from start to finish, Micheal and Callum where very efficient and made things easy. The terminals came within 2 days. Will be recommending them to others.
Great customer service
We received a call from Motto asking if we would consider their services.
Normally I don't have time for sales calls however after speaking to Brian Amariri I have to admit I was won over.
We are not in a position to use card machines at the moment however we are scheduled in with our rates secured at a time to suit me and I was also assured I would not be hounded with catch up calls.
Of which i can factually say is legit so on that note when we go ahead I will be calling Brian directly and going ahead.
He is a credit to Motto if only all sales reps where this easy and likeable.
Thanks Brian 5* superstar 😎
I found them to be very helpful and…
I found them to be very helpful and always available to talk to regarding any questions. 1st class service.
Great Service and Communication
Great service, works just as explained and as it should. Even better is the communication we have with Motto - Callum in particular is a pleasure to work with, and always happy to help.
Terrible customer service
Terrible customer service. Application subbmited in March by 19th June no update. The excuses range from staff leaving their employment and not finishing the job so the whole process had to start from the begining to blaming anyone else. They rarely answer the phone or emails. If there is this many problems before we even start to process any payments goodness knows what would happen with our money. My organisation has been trading for over 25 years and have never come across such shoddy customer service. Shame on you Motto
Don't give these idiots your email…
Don't give these idiots your email address. None stop emails.
Very poor customer service
Very poor customer service.
Constantly had to chase our account manager for progress updates throughout the entire process. At the end of the process then told that the application had not been successful.
Tread carefully still not 100% sure this isn't a scam
Absolute hopeless they failed to…
Absolute hopeless they failed to complete our application and integration with our website. After many emails going back and fourth and messages left for the account manager Callum who never returned our calls we gave up. Now looking for an alterative company that can provide a professional online payment service defiantly wouldn't recommend!
Constantly sending spam emails and…
Constantly sending spam emails and advertising on their site they have 5 stars on Trust Pilot when they don't.
Difficult set up and many calls to…
Difficult set up and many calls to resolve issues, all sorted after 5 days
Straightforward & easy to understand
Straightforward & easy to understand
Good & modern equipment
Prompt settlement of practice fees taken
Helpful representative
sending spammy emails I did not sign up…
sending spammy emails I did not sign up for

Svar fra motto merchant services
Fabulous to deal with nothing to much…
Fabulous to deal with nothing to much trouble . Very approachable
Friendly, efficient and reliable
We have found the team at Motto to be efficient and helpful - they answer the phone in person and you can be sure of being able to talk to someone who can deal with any queries and offer help and advice without having to stay on hold or talk to a machine. A breath of fresh air. We are a small business and still feel valued and looked after. Thank you Motto.
Callum was efficient
Callum was efficient, personable and knowledgeable, would use their services again in the future.
We just joined this company for our mew…
We just joined this company for our mew showroom. Spoke with someone called danish nothing was to much trouble.
I've been Danish he was very efficient…
I've been dealing Danish he was very efficient and professional very quick turnaround on getting our card terminal would highly recommend 5 stars
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







