Motortrustuk Bury 

We had a fabulous service from Raf. Would highly recommend

Really good service from Raf. Dealt with well from the start. Happy to be going away with a new car. Really good customer service. Would go there again. Leaving happy!

Adam was very help full he made the process very smooth and stress free

AVOID THEM!!!! Went in and paid £10000 in full for a car. I said I needed reliability as I just had a baby and couldn’t afford to keep having issues. They messed up my paperwork and the payment then took ages to get in contact about when I could get the car. Once I drove away the engine light came on immediately. They took the car back and wouldn’t tell me what they fixed just told me to pick it back up. I picked it up and the engine failed again. I’ve had to pay thousands to sort the engine after they clearly covered up a multitude of issues. I tried to call them many time for an answer about what they supposedly fixed and they never call back or take my calls!

We bought our son a fiesta from here the light came on with in a week took to ford garage who inspected. It needs thousands of pints worth of work should not have passed MOT it had the day before we collected. Ford said a danger to drive. Called the Garage Monday no answer they are not interested. Will be starting legal action as with 30 days. DO NOT BUY

Dealt with Aidan @ Bury Motor Trust. Polite, professional & straightforward. He made the process of buying my new car seamless. Highly recommended!

Amazing experience with Adam buying my new car here at motor trust, car is stunning and the process was very smooth and fast. I walked out with my car within an hour, very happy with my experience with Adam. Everyone at the dealership is lovely, highly recommend to anyone they have a be try large range of cars here to choose from!

Great service. Adam was very helpful. Lots of cars to choose from. Even a place for the kids to play while they waited.

I purchased my car from Motor Trust about a month ago now and it was a smooth experience. Riz took his time listened and explained every single step which eased our decision making.
Just dropping this review as I wanted to drive the car at least a month, so far no problems

I purchased a 2018 Ford Kuga petrol from Motor Trust UK for £10,200.

Within two months of purchase, the vehicle developed a major engine fault. An independent mechanic confirmed that the car requires a full engine replacement.

The vehicle has now been sitting in the dealer’s garage for almost two months and has been unusable during this time.I kept contact them but no proper response.Despite this, I have continued paying finance instalments, insurance, and alternative transport costs to get to work.They offered me a courtesy car last month but I haven’t received yet.

This has been a very stressful and financially difficult experience. I would strongly advise anyone considering buying from this dealer to carry out thorough checks and ensure they fully understand their consumer rights before purchasing.

Thanks for helping with the new car kalum. Great service.

Thanks Callum for my new car. Great service

Thank you for helping me purchase my new Porsche Taycan Kalum. You have been a pleasure to deal with! All the Best Mate

I dont even know where to start. From the very start my experience here was absolutely fantastic. I was not put under any pressure what so ever. Everyone was just so lovely. Even pretty boy ha ha. Then I met Riz he is so layed back and so chilled. He is so very very helpful. He explained everything to me. From the start to finish. He kept me upto date on the progress of the car.
My car was ready on time when he said it would be.
When I arrived to collect the car I noticed a few marks still on it. This was sent right bk to the valeting team. I was then booked in to bring it for a touch up. Absolutely no messing no fuss. Riz then helped me tax the car and insure it.

All was outstanding service.!!!!
I then drove to Blackpool with my new car no problems. If I could give this place more than five stars I would give a million.
Thank you so much guys.
A special thank you to Riz

I bought my new car off Chris at motor trust couldn't ask for better customer service really happy with my new car would highly recommend Chris

I purchased a car from Motor Trust and they took mine as part ex. The whole experience was brilliant and made easy by Tom who was friendly, professional and genuine. Top marks 100%

Bought an EV Peugeot from them & px my old car. Paid cash. The vehicle didn't even leave the forecourt before it showed a fault. Returned the car every day for 5 days (luckily we live nearby). It was showing different faults & was eventually rejected by us. Agreed to take a Kia Niro we had previously seen instead (same price). Agreed a collection date. We arrived only to be told it was booked in with a Kia Technician in 3 weeks time! No one told us there was a problem.I requested my money back & return of px vehicle as I now had no car to use. Was fobbed off several times for return of money and had to threaten them with Small Claims Court. They eventually did pay up but I was left for 5 weeks with no car. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. THEY DON'T CARE ONCE THEY'VE GOT YOUR MONEY

Thank you Riz, great service provided and it was very much appreciated 😊

Would highly recommend. Serviced by Adam, top experience.

Not realy happy with Purchase.
While purchase I said sound is comes from the breaks. Doesn't care by company. Sound enhanced within 40miles run of purchase.
Went to them 250miles away from home with passing plety of agents. Worring about choosing them.
Customer service is very poor.
Next day have to go to garage and speand time for repairs. Garage says pads and disks needs to replace but they avoid as inspected before and just do pads.
Asked for Inspected report of AA 128 and histry report 3rd time still not received.Charged from customer and nothing works from that.
Had to spend one week to collect after pay advance.but £100 waves off for delay. Thank you for that.

Don't provide enogh details in warranty it is just basic standard £250 claim cover. Nothing worth.

Car is not cleaned well sheet pockets were with full of crisps and chocolate.door cup holders with chews. Air vents are full of dust,sunroof not cleaned spots and dust, just applied dash board cleaner and tyre polish to get shine. Spend 3 hours to make full clean. All proof attached..

Can not recommend...
Worst experience had.🫩🤮

1.I have tried to contact manager after sale. Neglect by you doesn't came to the phone.
2. Neglect and doesn't claim my claim which is cause of 1st month warranty period.

3. Failed to provide vehicle inspection report(AA128 point inspection) which is charge £200 from customer wallet.

DON'T TRUST THIS COMPANY,AND THIER WORDS. CAN'T RECOMMEND.