It is difficult to review an insurance company unless you have had to make a claim. Motor Vision Insurance provided a very competitive price and offered extra services which were also priced fairly.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I needed insurance for my classic car. The quotation process was easy, all additional options and costs were clear. The quote wasn't the cheapest but offered the best cover without add ons. The online... Vis mer
Selskapet har svart
Customer service agent Emily was very efficient ,she understood my queries immediately and answered them fully and promptly . Great service , which is rare these days . I am 100% satisfied , w... Vis mer
Selskapet har svart
Price wise was untouchable, in this day and age, that’s what people are looking for, fair and good value options. Motor Vision certainly provided that.
Selskapet har svart
4,4
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
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Great costumer service
Great costumer service, thank you Emily
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motor Vision Insurance
Hello
We are so glad to hear that our team provided you with great service. We appreciate your kind words!
Kind regards
Fazal
Grove and Dean
Would have liked email or…
Would have liked email or correspondence before my policy automatically renewed.
3. juli 2026
Svar fra Motor Vision Insurance
Hello
We appreciate your feedback regarding policy renewals. We understand the importance of timely communication and will review our notification process to ensure we meet expectations.
Many thanks
Fazal
Motor Vision
Svar fra Motor Vision Insurance
Hello
We're so happy to hear that our team was helpful and pleasant to interact with. We appreciate you acknowledging the smooth process of receiving your insurance documents. Thank you for your kind words!
Kind regards
Fazal
Motor Vision
I had a few problems with the document
I had a few problems with the description on my policy, but thank you to Emily for sorting things out for me. Now I can relax knowing I have the right documentation,
Thank You, Emily :-)
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motor Vision Insurance
Hi,
We are so pleased to hear that Emily our team was able to resolve the issues with your policy description. Ensuring you have the correct documentation is very important to us, and we are glad we could provide that peace of mind. Thank you for your kind words!
Kind Regards,
Emma
Motor Vision
Not Great.
Not Great.
Taking payment without prior notification
under handed.
Found cheaper quotes, but, never given opportunity
to inform you.
Possible, alternative company will be used.
1. juli 2026
Svar fra Motor Vision Insurance
Hi,
We appreciate you sharing your feedback. We are concerned to hear about the billing notification and missed opportunity to discuss alternative quotes. We are reviewing our processes to ensure clearer communication regarding payments and pricing options.
Kind Regards,
Emily
Motor Vision
Scam of a company
Scam of a company, the most vile exploitation of people in 2026.
My car is parked behind 2 locked key fob accessed gates, CCTV and a security patrol team every day.
To be told, this is not a garage.
It is a residential garage that is locked and has more security than house garage. They cancelled my policy with zero warning and from what I've seen they do this thoroughly and constantly with other "customers" just to gain a few weeks / month of money and then leave people financially worse off and in need to source a trustworthy company again .
AVOID AVOID AVOID let them go under and bust
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motor Vision Insurance
Hi,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration, particularly given the security measures in place where your vehicle is kept.
While we appreciate that the area is secured by gates, CCTV, and patrols, insurance providers must apply specific underwriting criteria when assessing where a vehicle is kept overnight. Unfortunately, because multiple residents have access to the location and other vehicles are parked there, it is classified as a residential car park area rather than a garage for insurance purposes.
The difference in risk is not primarily related to theft. Rather, it relates to the increased possibility of accidental damage caused by other drivers using the parking area, such as collisions while manoeuvring or parking. As a result, the location presents a different level of risk from a private garage with sole access.
We appreciate this may be disappointing; however, it is important that policy information accurately reflects the risk. This helps ensure the correct cover is in place and avoids potential issues in the event of a claim, where incorrect details could affect the outcome.
We are sorry for any inconvenience caused and thank you for sharing your feedback.
Kind regards,
Molly
Motor- Vision
Simple and easy forms to fill in and…
Simple and easy forms to fill in and reasonable prices.
3. juli 2026
Svar fra Motor Vision Insurance
Hi,
We're happy you found our forms simple and easy to complete, and that our prices were reasonable. Thank you for your positive feedback!
Kind Regards,
Emily
Motor Vision
Svar fra Motor Vision Insurance
Hi,
We're so glad to hear we were reliable, trustworthy, and helpful. Thank you for your wonderful feedback!
Kind Regards,
Emily
Motor Vision
Chat Box frustration
Although my issue was sorted satisfactory and very professionally, I do find it so frustrating having to use a Chat box (or email). The problem could have been sorted with a 5 minute phone call, but instead took 30-40 minutes using the Chat box
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motor Vision Insurance
Hi,
Thank you for your feedback. We're pleased to hear that your issue was resolved satisfactorily and handled professionally.
We understand your frustration that the matter took longer to resolve via chat than it may have done over the phone, and we're sorry for any inconvenience this caused. We appreciate you sharing your experience and will take your comments on board as we continue to review our customer service options.
Kind regards,
Molly
Motor-Vision
Svar fra Motor Vision Insurance
Hi,
We're delighted to hear that you found our pricing competitive and our communication very good. Thank you for sharing your positive feedback with us!
Kind Regards,
Emily
Motor Vision
Easy to set up and great pricing…
Easy to set up and great pricing compared to the market
2. juli 2026
Svar fra Motor Vision Insurance
Hi,
We're so glad to hear that you found the setup process easy and our pricing competitive! Thank you for sharing your positive feedback with us.
Kind Regards,
Emily
Motor Vision
Svar fra Motor Vision Insurance
Hi,
We're glad to hear you had a great experience working with us. We appreciate your positive feedback!
Kind Regards,
Emily
Motor Vision
disappointing and illegal representation
called these people about the windscreen cover on my motorhome as the screen can cost around £2000.
In their paperwork there are no signs of any windscreen damage limit, when I question this over the phone, the lady claimed it was unlimited on her system and that I was covered, she then refused to send me the confirmation that its unlimited in writing and I ended up downloading the underwriters policy booklet and after 15 minutes found its actually limited to £600, so the customer services agent lied because she couldnt find it either
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motor Vision Insurance
Hi,
We are sorry to hear about your negative experience and appreciate you taking the time to share your feedback.
In order to investigate the concerns you raised, we requested your policy information; however, this was not provided, which has unfortunately prevented us from carrying out a full review of the matter.
If you would like to discuss your concerns further, please contact us via our website and we will be happy to assist you. We welcome the opportunity to look into this for you and help resolve any outstanding issues.
Kind regards,
Molly
Motor- vision
Excellent service no hassle competitive…
Excellent service no hassle competitive quote 5 stars
29. juni 2026
Svar fra Motor Vision Insurance
Hi,
We are so happy to hear that our service and competitive quote met your expectations. Thank you for your wonderful feedback!
Kind Regards,
Emily
Motor Vision
Svar fra Motor Vision Insurance
Hi,
We're so glad to hear you found our service nice, easy, and at a great price. Your positive feedback is truly appreciated!
Kind Regards,
Emily
Motor Vision
Terrible company avoid!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motor Vision Insurance
Hi,
We are sorry hear of your negative experience with our services. Unfortunately, as no policy details or reference number have been provided, we’re unable to investigate your concerns further at this stage.
We have requested your policy details so that we can look into the concerns you have raised regarding the poor service you received.
Please provide them where prompted on the Trust pilot platform or leave a feedback form on our website with the details and an agent will investigate and contact you back to assist.
Kind regards,
Molly
Motor-Vision
Emily very helpful and a fast response…
Emily very helpful and a fast response to my query.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motor Vision Insurance
Hi,
We are so happy to hear that Emily provided you with such helpful and fast assistance! We appreciate your kind words.
Kind Regards,
Emily
Motor Vision
Quick and easy
Quick and easy! Made a good deal for me to remain loyal with them. Happy with that
30. juni 2026
Svar fra Motor Vision Insurance
Hi,
We're delighted to hear that your experience was quick and easy, and that you're happy with the deal you received. We appreciate your loyalty and positive feedback!
Kind Regards,
Emily
Motor Vision
A good price for a lot of cover that…
A good price for a lot of cover that needed. Even the online chat worked well when I had to change some dates. Sorted straight away. Bought online easily too.
30. juni 2026
Svar fra Motor Vision Insurance
Hi,
We're so glad to hear you found our pricing competitive and that our online chat team could assist you efficiently with your date changes. We appreciate your positive feedback!
Kind Regards,
Emily
Motor Vision
The initial procurement of the…
The initial procurement of the insurance went well and was easy, price was good, hopefully any other requirements will be the same.
30. juni 2026
Svar fra Motor Vision Insurance
Hi,
We're delighted to hear that the initial process of getting your insurance was straightforward and that you found the price to be good. We always aim for a smooth experience.
Kind Regards,
Emily
Motor Vision
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.