Hi Joey,
Thank you for taking the time to share your feedback. We take concerns like yours seriously, and we want to address your experience directly and transparently.
First, we want to acknowledge your frustration. When expectations around lead quality and performance are not met, it impacts both trust and business outcomes, and that is something we never take lightly.
Our service is designed to generate inbound motivated seller opportunities based on a combination of marketing channels, targeting strategies, and real-time intent signals. That said, real estate lead generation inherently involves variability, and not every lead will convert or meet an investor’s specific criteria. However, what you’ve described suggests a gap that goes beyond normal performance variance, and that warrants a deeper review on our end.
Regarding lead quality, we continuously refine how we define and deliver “motivated sellers,” including filtering, qualification processes, and data accuracy. Your feedback is valuable in identifying where those standards may not have aligned with your expectations or our intended delivery.
On the matter of credits and resolution, while our agreements outline specific policies to ensure consistency across all clients, our goal is never to rely solely on contractual language. We aim to build long-term relationships, and that requires fairness, communication, and accountability. If that was not your experience, we need to address it.
We understand you’ve made multiple attempts to resolve this, and we appreciate your willingness to continue working toward a reasonable outcome.
Thank you again for your candid feedback.
Motivatedsellers.com Team