Morses Club Anmeldelser 

2 972
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Was promised a £780 settlement before they went into administration and have never received any payment from them. Disgraceful company and I suggest stay away. Again financial ombudsman have d... Vis mer

Vurdert til 5 av 5 stjerner

I've been a Morse's customer for over 10 years now, and I've got to say, most of these "reviews" seem fake, or extremely untrue at the very least. Yes they have high APR (has does any other "bad... Vis mer

Vurdert til 5 av 5 stjerner

Seems lots of fake reviews praising certain agents if I'm honest,we got Lorraine from glasgow as agent no complaints,very nice,wife has friendly chit chat about life's events when paying over phone,lo... Vis mer

Vurdert til 1 av 5 stjerner

Crap company, thank god they’re going into Administration. “We don’t charge any late payments fees” yes only because the APR is so high it’s illegal! Don’t think they’re doing you a favour. For a £100... Vis mer

Informasjon om virksomheten

  1. Finanstjenester utenom bank

Skrevet av virksomheten

Morses Club is the UK’s largest home credit provider, offering small loans to our customers. We offer a doorstep loans service – your loan will be finalised with you in person and your repayments will be collected each week at a time that’s convenient for you. Alternatively, you can apply for your loan online, and make your repayments through our customer portal. Representative Example: £400 loan repayable over 39 weeks at £20.41 per week, Rate of interest 132.00% p.a fixed; Representative 615.70% APR, Total amount payable is £796.00. Morses Club has branches all over the UK and operates through a network of Customer Support Associates who provide customers with a friendly, personal service.


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(2 972)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

What a load of crap,pass you on to…

What a load of crap,pass you on to different numbers, never ring you at right time,never give you a decision, we'll avoid

19. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Alan, we are sorry to hear that you have experienced difficulties getting in touch with us. Please call us on 0330 045 0719 so that our team can help. Thank you for choosing Morses Club.

Vurdert til 5 av 5 stjerner

I applied one day and within 2 days I…

I applied one day and within 2 days I had the payment in my bank within 10 mins, From start to finish it was all done proffessionally. They done the checks they needed to and I was happy to go ahead. My agent, Paul from Blackburn office is very helpful and can contact him without any problems, and if he cant sort things he passes it on to management. Very Happy Thank you Paul for all your help in dealing with me.

18. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would give 0 stars if possible

I would give 0 stars if possible , after nearly two years I have received contact from a second company to say accounts have been passed to them by morses club for debt collection. I had been paying the lady at my door weekly in cash and had paid off the loan. And after two years I don’t have the receipts anymore(why would I keep them I was done with them) phoned today to get nothing but rudeness and attitude on the phone, have contacted the police as this is fraud!
The lady on the phone who was rude effectively called me a liar without using the words! Utterly appalling! Not professional
Rudely said she would raise my concerns but!!
But nothing someone who worked from you has been stealing and conveniently no longer works for you!
Disgusting

Stay far away from this company it’s nothing but trouble

14. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

HI Sarah, I would like to get this looked into and passed on to our complaints department, could you please respond to our find reviewer request so that I can get this actioned

Vurdert til 1 av 5 stjerner

This is the worst company I've ever had…

This is the worst company I've ever had to deal with. I'm on benefits and they are quite happy to take the last £200 to my name and leave with absolutely nothing! I've got a child to feed! I requested a refund and they refused it after promising me it would be in my account the day after my complaint! My

6. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi, thanks for your feedback, we are sorry to hear about your experience and would like to help make things right. To be able to pass this over to our Complaints Team to look into this further could you please respond to the find reviewer request .

Vurdert til 1 av 5 stjerner

I have with company for years now paid…

I have with company for years now paid every week, asked if I could renew a loan and was turned down. Not happy with them.

4. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Heather, we are sorry you feel that you have not had the best experience. As a responsible lender, we do have to take a lot of factors into account when assessing new loan applications. If you have any more questions, please contact us on 0330 045 0719. Thank you for choosing Morses Club.

Vurdert til 1 av 5 stjerner

You have lost a good customer

Been with this company for over ten years never missed a payment,tried to renew my loan today and got turned down.I am so disappointed will never use this company again.

30. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Rhiannon, we are sorry you feel that you have not had the best experience. As a responsible lender, we do have to take a lot of factors into account when assessing new loan applications. If you have any more questions, please contact us on 0330 045 0719. Thank you for choosing Morses Club.

Vurdert til 1 av 5 stjerner

Lead you up the Garden path ...

Awful experience here :(

28. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Philip, sorry to hear that you’re not happy with the service we provide. A member of our customer services team will be happy to discuss this with you, please call us on 0330 045 0719.

Vurdert til 1 av 5 stjerner

Customer services none existent emailed…

Customer services none existent emailed nearly 2 weeks ago due to them putting on my credit file missed payment in April even though made last payment in May looked at my credit file update today now saying missed may aswell app says loan payed either the app isn't working properly or someone is ? Not happy maybe leaving a review might get someone to actually do something instead of a useless email saying we take complaints seriously

21. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Graham, if you’d like to give us a call on 0330 045 0719 a member of our customer services team will be happy to chat to you about this. We are focused on providing excellent customer service and are sorry to hear you haven’t experienced this so far.

Vurdert til 1 av 5 stjerner

Disgusting crafty company

Disgusting crafty company.. I've had 2 or 3 loans out with the same agent ... I owe £50 that is it I haven't missed a payment .. my partner also has 1 out with them... I applied for a renewal on my loan ..CANT .. tried to get a new loan CANT .. agent and company saying new rules have been added to our company .. all this crap .. my credit limit is higher than my partner's I owe less than her and partner still gets offered... something has seriously went haywire in this company... And they wonder why people miss payments or don't pay at all it's because .. they are fast enough to get you in the books so you owe them but when you need help is absolutely zero help ... I have text my agent and her manager about this .. I am actually fuming at the fact they use people .. well anyone comes to my house for a payment I'll be sure to tell them where to go 😁 can't use people they way they do ..it's vile .. an abomination of a company...

16. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Peter, we are sorry you feel that you have not had the best experience. As a responsible lender, we do have to take a lot of factors into account when assessing new loan applications. If you have any more questions, please contact us on 0330 045 0719. Thank you for choosing Morses Club.

Vurdert til 5 av 5 stjerner

Seems lots of fake reviews praising…but

Seems lots of fake reviews praising certain agents if I'm honest,we got Lorraine from glasgow as agent no complaints,very nice,wife has friendly chit chat about life's events when paying over phone,loans are tad expensive but when you fall on difficult times at least this company can help you when others wont due to poor credit.this is an honest review from someone who uses them.

12. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My experience was wonderful and enjoy…

My experience was wonderful and enjoy my little chat with Kevin my advisor, he explained everything thoroughly and made it very easy to understand the whole process. I can’t wait to do my business with this Company again.

10. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible company will be taking matters…

Terrible company will be taking matters further

9. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Ian, we’re sorry that you don’t seem to have had a great experience with us so far – we are committed to providing excellent customer service and would like to discuss this with you further. If you’d like to, please give us a call on 0330 045 0719 to chat to someone in our customer services team.

Vurdert til 1 av 5 stjerner

I got a loan in December never missed a…

I got a loan in December never missed a payment an when I have tried to renew with £80 left on the balance they are saying no how disgusting paying every month on time then treated like you have been a bad customer think it’s shocking especially after paying all
The interest back you have to pay

8. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Emma, we are sorry you feel that you have not had the best experience. As a responsible lender, we do have to take a lot of factors into account when assessing new loan applications. If you have any more questions, please contact us on 0330 045 0719. Thank you for choosing Morses Club.

Vurdert til 5 av 5 stjerner

Loan

Kevin was very helpful; he explained every step of the application form.

8. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Do we get a second loan

Had a loan last October and paid off got told I could get a second loan 6 months after the app said further credit with a 1 on agent said no then I was told to wait 6months still no then got told to wait to the balance reached £120 to be told yet again it’s a no 2 weeks ago I got my agent ringing me to say that a manager needs to see into the account and I get a response the next day to which no surprise it was rejected then my agent said to wait till the balance is clear so I waited to my surprise it was still rejected this week I got told to wait till Monday as the system clears on a Sunday on Monday got the same it a no my agent said I found out more on the Wednesday as I have a meeting about loan offers so will it be a another no. I’m not complaining about my agent as she has been brilliant

8. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My agent Kevin was very helpful and…

My agent Kevin was very helpful and very patience on gathering details information in processing my loan. He explained to me clearly everything that I need to do and to answers all the questions.

7. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, really pleasant and respectable agents. Affordable loans and helped me when i really needed it.

6. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Steve who does the went area in wales

Steve who does the gwent area in wales. Is a horrible man. Beware!

6. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Morses Club

Hi Street Clean, sorry to hear that you’re not happy with the service we provide. A member of our customer services team will be happy to discuss this with you, please call us on 0330 045 0719.

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