Very poor after sales service Had an issue and following their advice which went completely wrong they ignored my numerous emails. Business Telephone numbers also do not work either. Seems they are... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered my first ever E-bike at the top of my small budget, had a couple of chips so was a bit disappointed on new bike day. Joel was amazing, explaining the policy and doing what he could to make sur... Vis mer
Selskapet har svart
Ordering and delivery is expected excellent. Had two scooters now from Moose.com and bought in good condition but is as good as a new product. Only ever had 1 issue and was resolved after sending one... Vis mer
Selskapet har svart
Bought a pure escooter from moose for my sons birthday, condition said fair but it really was in better condition than I thought. Everything works as it should and a slight issue with pin code was swi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Moose is the UK's largest E-Scooter and E-Bike Refurbished retailer providing trustworthy & cost-effective solutions to your transportation needs. Moose is an offical Approved Pure Electric reseller using genuine parts to refurbished all of their electric scooters. All their electric bikes and electric scooters have passed through a rigerous 97-point checking procedure and sold complete with a warranty to ensure they are ready to ride.
Kontaktopplysninger
Unit 3, Brassmill Lane Trading Estate, BA1 3HZ, Bath, Storbritannia
- help@moose.co
- moose.co
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordering and delivery is expected…
Ordering and delivery is expected excellent. Had two scooters now from Moose.com and bought in good condition but is as good as a new product. Only ever had 1 issue and was resolved after sending one email, now my replacement charger is already on its way. Staff are very professional and very polite. Would recommend Moose.com everytime

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Customer service was excellent as FedEx…
Customer service was excellent as FedEx delivered to a neighbour who'd gone out before I could go round to collect! Helped me no end would recommend to anyone!

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Amazing customer service provided to me…
Amazing customer service provided to me by this team had few issues was not a problem for them sorted out very efficiently Bryony was excellent thanks once again and I will use you guys again for sure

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Great customer service
Great customer service, fast and friendly resolution of my problem

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Moose Scooters - what's not to like.....
Good range of secondhand scooters. A grading system describing the condition and thus reflected in the price. Well packaged and excellent transit liasion including tracking links.
Would highly recommend personally.
The Customer support was amazing
The Customer support was amazing, and it's only been a few day since my purchase so far so good. Scooter was in amazing condition. Packed in oraginal box Runs like a dream, well worth the money. Again only the second day but was very impressed. Thank you moose will definitely be coming back for another as everyone was loving the pure.. for anyone second guessing the pure. Do not waste your time with a xlumi hands down to different worlds. Pure is the best Scooter in its range on the market hands
down. Also definitely worth going for the pro. As hill climbs are a fing of the past :) thank you moose. Keep up them offeradble prices we love you.

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Great Service
Received order within 14 hours what service.
Price was great for a top quality product.
Perfect conditions
just bought a Unagi scooter brand-new…
just bought a Unagi scooter brand-new in a box awesome price awesome service , fast delivery :) thank you guys
Scooter is great,they were helpful…
Scooter is great,they were helpful especially Bryony she was very helpful......I would buy again.

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Rapid delivery and great communication
Rapid delivery and great communication. Well packaged. Very good experience, so far, with this company. Delighted with my product as well.

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El proceso de la compra
El proceso de la compra, las opciones ofreciddas, el tiempo transcurrido para recibir la scooter... La experiencia ha sido buena en general.

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50/50
To start with the positives, me and my brother ordered two pure air 3 pro electric scooters. They work perfectly fine and we are very chuffed with them. The negatives how ever was the delivery. First they promised it would come on the Friday (we ordered them in wednesday) how ever it didn’t arrive so to compensate they gave us next day delivery for Saturday. This was good at first until only one scooter arrived and the other one didn’t. Then on Sunday and Monday I was worried sick thinking of it got lost in transport. However I have them an email and they confirmed that it will be here on the Tuesday. So all in all the delivery could’ve been much better but other than that I have my two scooters and couldnt be more happy with them 😁

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All round great experience.
Great communication. Well packaged. Timed delivery and above all great product.

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Really impressed
Really impressed. The price of my new Unagi electric scooter was better than anywhere else. Next day delivery. I had a follow up query which was promptly and courteously dealt with. No hesitation in recommending.

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Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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