Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I have moved from another provider to use this in Ghana. Unable to use my phone as a Hot Spot. Have asked for support, after trying all they said, was told they would revert. Well that has not happ... Vis mer

Vurdert til 1 av 5 stjerner

USA esim Leider war die esim auf Indonesien registriert und von einer Vielzahl von Webseiten (wie Hotels, Regierungsseiten etc.) geblockt. Wahrscheinlich irgendein Geoblocking wegen der Herkunft. Auß... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Top Erfahrung! Preis-Leistung ist unschlagbar, habe 5GB Volumen für 15€ erhalten, die Verbindung in Katar und auf den Seychellen hat jederzeit perfekt funktioniert, kann also nur Gutes über den A... Vis mer

Vurdert til 1 av 5 stjerner

I never heard of this company until I noticed charges on my bank account. I don't have a physical debit card on my account, so i don't understand how this could happen. The esim is not on my phone an... Vis mer

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

Monty eSIM provides the best connectivity you can ask for, whether you’re a regular traveler, or just someone enjoying their vacation. You can now download up to 10 eSIM profiles using our app, with any compatible device, wherever you may be around the world! Monty UK Global limited, a company incorporated under the laws of England and Wales with registration number No.8632740 and VAT 169296852 having its registered office at Bridge House, 181 Queen Victoria Street, London EC4V 4EG, United Kingdom.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service and very understanding

Great customer service through whatsapp. 1st esim wasnt working properly so they end up helping me to set up new esim, which work really good. Unfortunately, I left the country early due to medical reason and montyesim was very understanding and refunded the full amount right away.

18. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Great customer support // Hotspot doesnt work

Bought an eSIM, straight forward process.
Easy to activate and such, customer support very responsive via WhatsApp, and they've helped me set up the APN configs to have data working.

On the down side, before buying i got confirmation that hotspot would work, but that's not the case. Tried two interactions with Customer Support where they were dismissive and said the issue was on my end - it wasnt as others saying they experienced the same.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a great customer service from…

What a great customer service from these folks at Monty. I had a small issue activating the eSIM. Ayman from Cust. Serv. replied instantly to my WhatsApp then took me step by step solving the problem (which by the way was my fault). In few steps he guided me through it. Now I have a great connection for the next 30 days all over Europe. Hope Monty will post this review to others to appreciate this terrific service. Ayman is truly an asset to Monty

26. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Worked great, no issues.

Don't know why some people complain about the eSim not working, but for me and my partner it worked great. After purchasing and setup, the activation can take several minutes, in my case about 5 minutes and for my partner approxinately 3 minutes, so just have a bit of patience.

We used it mainly in Switzerland. Always good signal and even 5G supported. Also multiple providers/networks are contracted by Monty I noticed. When we went back to the Netherlands I forgot to turn my own SIM card on, so without realising I used the eSim for several days and it worked perfectly. So don't hesitate and choose Monty!

20. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Worked great in 3 different…

Worked great in 3 different Countries!!!
When I first purchased it and read all the reviews i felt like "oh god, what have I done?" Instead, I have used it in UK, Germany and North Macedonia and it simply worked great, no issues at all.
After that, I have referred my friend and I have even received 3 $ cashback straightaway.

7. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

+ Good roaming partners (3 Austria)

+ Good roaming partners (3 Austria)
+ Can always check remaining balance in app
+ Great prices for EU/CH
+ no KYC verification needed

- Hotspot never worked and support couldn’t help me (3 inquiries)

25. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid this company

Avoid this company. After my order I noticed that eSim doesn't work on my cellphone. 10 min. after my order i asked them for cancellation. They answered to check that but actually never did. Never got a refund.

16. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til MontyeSIM

Svar fra MontyeSIM

Thank you for sharing your feedback with us regarding your recent order. We sincerely apologize for the inconvenience you've experienced, and we want to ensure that we can address your concerns effectively.

To assist you further and resolve this situation to your satisfaction, please submit any data regarding your order and the issues to the following email support@montyesim.com.

Vurdert til 1 av 5 stjerner

Yes Don t believe Them Monty esim they…

Yes Don t believe Them Monty esim they sell fake esims and scam you.

1. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til MontyeSIM

Svar fra MontyeSIM

Dear valued customer,

We appreciate your feedback and want to assure you that the allegations made about our eSIMs are untrue. We pride ourselves on providing only authentic and reliable products to our customers. Your satisfaction is our top priority, and we are here to address any concerns you may have. Please feel free to reach out to our customer support team support@montyesim.com if you have any questions or require further assistance.

Thank you for your continued trust in our services.

Best regards,
Customer Support Team
Monty Mobile

Vurdert til 3 av 5 stjerner

support had no solution

I thought they wanted to cheat me. The support couldn't help me, then thanks to google I found the error. Added the same APN and now it works.

20. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til MontyeSIM

Svar fra MontyeSIM

Dear Manfred ,

Thank you for sharing your experience with us. We apologize for any inconvenience you faced with our support. We're glad to hear that you were able to find a solution through Google and resolve the issue by adding the same APN. Your feedback is valuable to us, and we're continuously working to improve our support services.

If you encounter any further issues or have questions in the future, please don't hesitate to reach out. We're here to assist you.

Best regards,
MontyeSIM Management Team

Vurdert til 1 av 5 stjerner

The company sells fake esims

The company sells fake esims. I purchased esim for Turkey on their website for 5.99 for 5GB and it never worked. I added esim, enabled data roaming.. just like I do with other esim providers and it didn't work.

The company is simply selling fake esims that never work. Don't waste your money trying to save few bucks with them!

3. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til MontyeSIM

Svar fra MontyeSIM

Dear valued customer,

We appreciate your feedback and want to assure you that the allegations made about our eSIMs are untrue. We pride ourselves on providing only authentic and reliable products to our customers. Your satisfaction is our top priority, and we are here to address any concerns you may have. Please feel free to reach out to our customer support team support@montyesim.com if you have any questions or require further assistance.

Thank you for your continued trust in our services.

Best regards,
Customer Support Team
Monty Mobile

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv