Terrible company! Poor quality products, no response to numerous emails requesting details for returns. Garment sizing wrong, cheap materials. Just out to get your money for their rubbish! Then they... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Awful company to deal with, substandard goods, claim they are London but in China, Tried to send me a biggers size free, ordered 2xl pockets fit for a small child, declined offered 20% off, declined,... Vis mer
Utter disgrace 5 emails. They have replied actually with around a week Inbetween replies. Treat you like dirt, Poor quality upon delivery, hoping you’ll just stop and go away. No refund,... Vis mer
Shocking service Terrible quality clothing and zero customer service Items arrived were not as described or correct sizes Tired to get a refund which is near on impossible, no response to email... Vis mer
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Kontaktopplysninger
Do not use this company they are awful…
Do not use this company they are awful and Ben waiting over two weeks now! No offer of a refund or anything
1. desember 2024
Anmeldelse skrevet uten oppfordring
Absolutely shocking quality nothing…
Absolutely shocking quality nothing like item discribed
Avoid at all costs
23. november 2024
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Utter disgrace
Utter disgrace
5 emails. They have replied actually with around a week Inbetween replies. Treat you like dirt, Poor quality upon delivery, hoping you’ll just stop and go away. No refund, nothing, No phone number to contact them, no call back, What a way to treat people, Please be careful, Stay well clear of this company.
23. november 2024
Anmeldelse skrevet uten oppfordring
Not regulated
Not regulated. How does a company get away with saying they are from London when they aren't? This is a company based in China and goods dispatched from China, so you aren't getting the quality you'd expect to get from London. Not worth taking the chance on.
21. november 2024
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Terrible customer service
Ignoring my requests for information on how to return an unwanted item
8. november 2024
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Shocking service
Shocking service
Terrible quality clothing and zero customer service
Items arrived were not as described or correct sizes
Tired to get a refund which is near on impossible, no response to emails and no direct contact details
Do not use
4. november 2024
Anmeldelse skrevet uten oppfordring
A truly awful experience
A truly awful experience! I bought a sweater from them for £35. When it arrived the colour was noticeably different to what was advertised on the website. I asked for a refund as this wasn't what was advertised.
They are based in China not London and email responses are automated via an AI bot. They first offered a 20% off the price instead of a return and refund. Then a 30% discount. Then a 50% discount. I explained I didn't want the item but they have refused to collect the sweater or provide free shipping. I've highlighted their responsibility via the Consumer Rights Act, but still no refund. Unfortunately, my Trading Standards require me to go via Citizens Advice, which is a hassle, so instead I've issued a County Court Claim, which ironically costs £35. This is now a point of principle.
If I had bought the item with my credit card I could have organised a refund via a Section 75. Unfortunately, I used my debit card. I strongly advise you avoid this company!
30. oktober 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.