I never signed up for their service but the company tried to charge my credit card twice. Credit card declined both times fortunately. Scammers!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Rubbish Signed up on boxing day neverv eceived welcome enail with password tried numerous times to resolved also went on help option to register issue with no response only emails received have been... Vis mer
My Netflix stopped working and my internet connection slowed down to the point it was useless. And trying to cancel it is near impossible so I had to contact PayPal directly to cancel it as I couldn't... Vis mer
Selskapet har svart
Have taken repeated payments with no reply’s from support submitted multiple requests. I’ve reported to my bank for fraud as I have no active subscriptions but they continue to debit my account 4.99 a... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Making Security and Freedom Accessible for Anyone, Anywhere!
Kontaktopplysninger
Storbritannia
- support@monstervpn.tech
- monstervpn.tech
1,4
Dårlig
82 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beware!
I never signed up for their service but the company tried to charge my credit card twice. Credit card declined both times fortunately. Scammers!
21. september 2026
Anmeldelse skrevet uten oppfordring
MonsterVPN has mixed results
MonsterVPN has mixed results. On one hand, it offers good features like a simple interface and minimal speed impact. However, issues like poor customer support, billing problems, and missing instructions are concerning. Some users report a seamless experience, while others face unresolved problems. Decent service overall, but improvements are needed to earn full trust.
30. mars 2025
Anmeldelse skrevet uten oppfordring
It does not work
It does not work - I wrote twice, and you have not bothered to respond - it is a rip off as far as I can tell
16. januar 2025
Poor wouldn’t bother
Poor dosent connect where I want it to and will not remain connected for more than 20 minutes
15. november 2024
Have taken repeated payments with no…
Have taken repeated payments with no reply’s from support submitted multiple requests. I’ve reported to my bank for fraud as I have no active subscriptions but they continue to debit my account 4.99 a month.
12. august 2022
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service, occasionally get buffering when watching live events.
2. mai 2022
Reliable service
Reliable service, fantastic pricing. Ease of use makes MonsterVPN my preferred VPN provider.
9. juli 2021
Easy to install and use.
1. juni 2021
Excellent service
23. mars 2021
works very well ty
10. november 2020
It is everything I need
23. oktober 2020
It didn’t work not given me what I…
It didn’t work not given me what I wanted at all. No more links , streams everything else on my end good.
28. september 2020
Anmeldelse skrevet uten oppfordring
Unable to get it to work
25. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra MonsterVPN
Hey Donald, really sorry to hear that. I can see you actually cancelled your subscription 7 minutes after signing up so probably didn't have chance to try it out - feel free to send us an email at support@monstervpn.tech and we can help you get it all working smoothly. Many thanks, MonsterVPN
Fantastic VPN really simple interface
Fantastic VPN really simple interface, I've been using Monster for just over a year.
Only had a couple of issues and it turned out that was a windows update problem however the support team were really quick and extremely helpful.
Worth every penny.
24. juli 2020
Anmeldelse skrevet uten oppfordring
Top vpn work well can pick you country.
24. juli 2020
Anmeldelse skrevet uten oppfordring
very good across all
very good across all; platforms.
25. juni 2020
Anmeldelse skrevet uten oppfordring
no problems at all
22. juni 2020
Anmeldelse skrevet uten oppfordring
For the 2nd year in a row they have…
For the 2nd year in a row they have taken money from my account and ignored my emails to return my money.
Scheisters!
11. april 2020
Anmeldelse skrevet uten oppfordring
Svar fra MonsterVPN
Hi Tammy,
Our website shows clear instructions of how to cancel your subscription if you do not want to continue using the service. Unfortunately as stated in the terms and conditions that you have to agree to when signing up, we are unable to offer any refunds for subscription payments, and this is why we make it as easy as possible to log in and cancel your account prior to your renewal. I can see you have now cancelled your subscription, so once the current billing period has ended, you will not be charged again.
Kind Regards,
MonsterVPN
My Netflix stopped working and my…
My Netflix stopped working and my internet connection slowed down to the point it was useless. And trying to cancel it is near impossible so I had to contact PayPal directly to cancel it as I couldn't get a response to my emails. I'd give no stars if I could.
7. april 2020
Anmeldelse skrevet uten oppfordring
Svar fra MonsterVPN
Hi Neil,
I am sorry to hear about the issues you have faced with the service. All emails and support tickets go through our helpdesk system, and unfortunately I cannot see any emails/tickets from yourself, and I can also see that you actually cancelled your service only 39 minutes after signing up while still in the trial period.
To confirm, the link to cancel your account is actually in your welcome email, and is also one of the Featured Knowledge Base articles on the first page of our Helpdesk system - https://monstervpn.tech/helpdesk/
I feel this feedback is unfair based on you only using the service for a very short amount of time and us not receiving any support requests with the issues you were facing, as I am 100% sure we could have resolved this for you if we had been given the chance.
If you would like another trial of the service so we can get you up and running, please feel free to get in touch with the support team and we will be more than happy to help.
Many thanks,
MonsterVPN
Must have!
Works great the picture is much better and helps with buffering
19. mars 2020
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.