Monovm Anmeldelser 

66
TrustScore 2 av 5

2,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

scammers if u deposit but service doesnt work u cant take your money back plus they charge u for every service even if that servise doesnt work they will deduct commisions ... and if u want to dep... Vis mer

Vurdert til 1 av 5 stjerner

Bad service, poor support, exhausting refund. Long story short, they refund full amount, but I was persistent (3 support tickets) and exhausted. I ordered unlimited bandwidth, but after the order... Vis mer

Vurdert til 5 av 5 stjerner

I'm using MonoVM's WordPress Hosting for the last 1 years. As my website is purely content-based, I experience faster page load speeds. In case of any issues, the support team is available round-the-c... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Don't pay monovm by credit card. I had a server through them, and when it came up for renewal I paid by credit card. Their credit card payments are processed through a company called IYZICO. They said... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Webhotell
  2. Skytjenester
  3. Nettskylagring

Skrevet av virksomheten

MonoVM provides Virtual Private Servers (VPS) using VMware ESXi hypervisors on high-quality hardware in world-class data centers located in +15 countries. With years of experience, they guarantee fast and reliable service with a 99.99% uptime, thanks to a dedicated team of IT experts available 24/7 to support clients. VPS hosting allows for software installation, file hosting, application running, and more, giving clients flexibility in managing their virtual machines. MonoVM's premium hardware and expert support ensure top-quality VPS hosting services.


Kontaktopplysninger

2,0

Under middels

TrustScore 2 av 5

66 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,0

Alle anmeldelser

(66)

3 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Don't pay monovm by credit card

Don't pay monovm by credit card. I had a server through them, and when it came up for renewal I paid by credit card. Their credit card payments are processed through a company called IYZICO. They said I hadn't paid, and blocked my VPS. I sent them an extract from my bank statement. Then they said that's not enough, they want to know the card number, the "gateway" (whatever that means) and the transaction number. Short story, I'm still struggling with them to get my money back. Terrible customer service despite being more expensive than other VPS providers.

21. mars 2023
Logoen til Monovm

Svar fra Monovm

Dear Nick,

I deeply apologize for the experience you've had with our payment process, and I can understand how this has caused frustration. I assure you that your experience is not reflective of the service we strive to provide, and I would like to make it right.

We take matters like these very seriously, and we are committed to resolving this as swiftly as possible. Please allow me to personally assist you in clarifying this matter.

**Update**
According to my investigations, my team has reached out to you three times before your server termination, but you have not answered and provided the needed transaction details. Here are the dates my team members have sent you a ticket:

Posted on Tuesday, 21st March at 09:48
Posted on Wednesday, 22nd March at 17:22
Posted on Saturday, 25th March at 11:38

Vurdert til 5 av 5 stjerner

Good hosting provider

I used MonoVM's help to host my site on their servers. Access was given to me almost momentarily after the payment and I never met problems with their work or stability.

18. november 2022
Logoen til Monovm

Svar fra Monovm

Hello,

Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great experience with our services. We're dedicated to providing the highest level of service and support to our customers. It's wonderful to know that our efforts have met your expectations, and we appreciate your kind words.

MonoVM

Vurdert til 1 av 5 stjerner

Bad service, poor support, exhausting refund.

Bad service, poor support, exhausting refund.
Long story short, they refund full amount, but I was persistent (3 support tickets) and exhausted.
I ordered unlimited bandwidth, but after the order is competed, the server has limitation. The support said we don't have unlimited servers. Ok then, please refund. And they couldn't refund back to my card, but to the monovm "wallet". But I don't want anything else from them.
It's your responsibility to connect with Monovm.
Only if you 100% sure order at your discretion.

5. august 2022
Vurdert til 5 av 5 stjerner

These Guys Are Amazing

I was having trouble finding an honest and cost-effective hosting company for my business website, but fortunately found Monovm. I was hell irritated by my previous hosting service provider and found this company has supported me to meet my needs to host my website. The team also helped me to understand the best hosting plans and helped me with the right decision. Highly Recommended!

8. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT BUY ANYTHING FROM MONOVM

Lol I just got scammed for 15$ when I tried buying a domain.... could’ve went with a trusted source and NOT THIS. Scammers.

5. juli 2021
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Dear Timur,

We understand how important it is to have reliable and efficient services, and we would like to address your concerns as quickly and effectively as possible. In order to do so, please send us an email with more details about the issue you experienced at support@monovm.com. Our team will review the matter and work to resolve it in the best way possible.

Can M.

Vurdert til 5 av 5 stjerner

Great Provider

just bought a .com domain and i would recommend buying domains from this provider!

22. april 2021
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Hello Alex,

We are happy that you chose MonoVM and we could satisfy you with our services.

Cheers,

Vurdert til 5 av 5 stjerner

Very good support and refund policy

Very good support. The sales and billing department provided me a good service. They refund policy works very well, even with the cryptos payment methods.

18. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Hello,

Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great experience with our services. We're dedicated to providing the highest level of service and support to our customers. It's wonderful to know that our efforts have met your expectations, and we appreciate your kind words.

Can M.

Vurdert til 3 av 5 stjerner

Thanks

Finally you addressed my issue and I'm not mad with you any more. Thank you!

21. januar 2021
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Hello Dear client,

We are sorry for your unfortunate experiance please share your client Email and invoice number and we will be happy to check and solve your problem ASAP.

Thanks,

Vurdert til 1 av 5 stjerner

SCAM

SCAM! Money paid, they just keep on saying the money did not arrive. Very big scam

4. november 2020
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Hello Serghei,

we are sorry for your unfortunate experiance please share your client Email and invoice number and we will be happy to check and solve your problem ASAP.

Thanks,
Babak

Vurdert til 5 av 5 stjerner

Great server product & professional

Great server product & professional, made my life easier.

16. oktober 2020
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Hello,

Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great experience with our services. We're dedicated to providing the highest level of service and support to our customers. It's wonderful to know that our efforts have met your expectations, and we appreciate your kind words.

Can M.

Vurdert til 1 av 5 stjerner

Jast a scam

You'll get nothing, and won't get your money back for sure

1. august 2020
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Hello Johnny,

We are sorry for your unfortunate experiance please share your client Email and invoice number and we will be happy to check and solve your problem ASAP.

Thanks,

Vurdert til 1 av 5 stjerner

Fraudulent Company Stay Away!

I ordered Vps from them using PayPal because I just don’t trust their other payment methods. After payment they say they didn’t receive any payment. But my payment was successful through Paypal. Sent them screenshots and all but they still insist they never receive any payment.

These guys are obviously scam and not who they portray themselves to be. Wish I read reviews before purchasing from them.
Do not pay them in any way you can’t recieve your money!
It is the same guys that are running Monovm that are also running Atom VPS!
Stay away from this scam site!

8. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Hey there,

This is Babi, Director of Monovm,
It is unfortunate to hear that you had an unpleasant experience with us and we are looking forward to improving it. Please provide us with your email address and invoice number. As soon as we get it, our support team will contact you and look into it.

Awaiting your reply,
Babi


Vurdert til 1 av 5 stjerner

Sharing my honest experience with the…

People who are planning to choice MONOVM company.

I bought a service from them, the first day they mailed me with the order confirmation. I tried to get access several times to what I paid for. They just keep asking the same questions rather than sorting the problem out (which explained with full detail what the problem was)

I asked them to change my service if the one that they can't provide or give my money back. They said they will sort the problem and will give the additional days for compensation for the delays. Which they haven't done any of them

Simply, get my money, and doesn't give any service. I do not recommend anyone to use their service. Just SCAM company!!!!

12. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had no expectations coming in but I was…

Had no expectations coming in but I was satisfied with the experience. Support was always prompt and reliable. Definitely got my money’s worth!

24. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Your satisfaction is important to us and we will continue to work hard to provide you and all of our customers with the best possible experience.

Thank you so much!
Can M.

Vurdert til 5 av 5 stjerner

"I did a lot of research and for the…

"I did a lot of research and for the price compared to the others it's really good. Tried it to see disregarding the negative reviews and they haven't let me down for almost a year that I've been using it"

16. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til Monovm

Svar fra Monovm

Your satisfaction is important to us and we will continue to work hard to provide you and all of our customers with the best possible experience.

Thank you so much!
Can M.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv