The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Vis mer
Selskapet har svart
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Vis mer
Selskapet har svart
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Kontaktopplysninger
4,9
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service, answered questions, explained what was going on with exchange rate.
My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
7. april 2026
Svar fra Monex
Thank you for your thoughtful feedback! We’re glad to hear your questions were clearly answered and that our team provided helpful context around exchange rates. It’s great to know we could support you quickly while keeping your previous transactions in mind. We truly appreciate your trust in Monex!
Follow up service /advice
1. april 2026
Svar fra Monex
Thank you for your feedback! We’re glad to hear you value our follow-up service and advice. Providing ongoing support and guidance is an important part of what we do. We appreciate your trust in Monex!
Peter is great
Peter is great. I email the invoice(s) for him to pay and they are paid within 30 min or less.
25. mars 2026
Svar fra Monex
Thank you for your great feedback! We appreciate your trust in Monex USA!
Monex review
The request to Monex was a double transaction which was processed quickly and accurately.
23. mars 2026
Svar fra Monex
Thank you for your feedback! We’re glad to hear your request was handled quickly and accurately. Providing efficient and precise service is always our goal. We appreciate your trust in Monex USA!
Great Response time
Representative Ade responded promptly to my inquiry regarding our deal.
20. mars 2026
Svar fra Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Good reliable company
18. mars 2026
Svar fra Monex
Thank you for your feedback! We’re glad to hear you consider us a reliable partner. We truly appreciate your trust in Monex USA!
ALWAYS ON TIME AND MAKING SURE WE ARE…
ALWAYS ON TIME AND MAKING SURE WE ARE TAKEN CARE OF!
17. mars 2026
Svar fra Monex
Thank you for the great feedback! We’re glad to hear our team is consistently on time and taking good care of you. We truly appreciate your trust in Monex USA!
Svar fra Monex
Thank you for your feedback! We’re glad to hear you find our service fast, easy, and helpful. We truly appreciate your trust in Monex USA!
It is a good company.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Monex
Thank you for your feedback. We’re glad to hear you consider us a good company. We always strive to provide a 5-star experience, so if there’s anything we could have done better, we’d truly appreciate the opportunity to learn and improve.
Svar fra Monex
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
Svar fra Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2. mars 2026
Svar fra Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
24. februar 2026
Svar fra Monex
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
19. februar 2026
Svar fra Monex
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
16. februar 2026
Svar fra Monex
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
customer relation & dialogue AWESOME
12. februar 2026
Svar fra Monex
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Svar fra Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Svar fra Monex
Thank you for your feedback and for being a valued Monex USA client.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.