I had the pleasure of speaking with Jo via Molo's chat service. Jo was very knowledgeable, knew her business and their products very well, very clear. Polite, professional and knowledgable. Becaus... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Rex is an absolute rockstar! He knows criteria like the back of his hand and went above and beyond to help me out with my pre-application process. His expertise ensured that I could confidently... Vis mer
Applied for mortgage with Molo finance. The great thing about molo is they create a account for the buyer so that buyer can check the progress online rather relying on broker. There support team is go... Vis mer
I interacted with the support team ANTON on the live chat. He as simply brilliant. Helpful, very clear and very kind. He linked the two conversations we had on two separate days and was able to answer... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Molo is the first mortgage provider designed to make life easy. Real time digital decisions mean that you can focus on finding the right property for you. No branch visits and no printed paperwork.
Kontaktopplysninger
70 St. Mary Axe, EC3A 8BE , London, Storbritannia
- info@molofinance.com
- molofinance.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Services are really good!
Great experience with Anton today
Great experience with Anton today, simple and effective communication getting the required answers within 5 minutes
I had trouble logging in
I had trouble logging in, but Rex from Molo Chat resolved the issue promptly. He was friendly, knowledgeable, and made the entire process seamless. Excellent customer service!
Rex was very helpful with my query and…
Rex was very helpful with my query and getting it sorted.
Worse mortgage company I ever worked…
Worse mortgage company I ever worked with.
Very slow, with lots of paperwork.
Stay away if you don't want to waist your time.
Anton was very efficient went in…
Anton was very efficient went in dealing with my request!
This is our first intermediary case…
This is our first intermediary case with Molo and it was a pleasure dealing with Anton today. He was friendly and very helpful, dealing with my query promptly. I look forward to doing more business with Molo.
Flexible Lender
Flexible Lender
The broker support on the live chat was great and they did not dismiss my query like some other more mainstream lenders would have. They listened, and Rex especially took the time to speak to the underwriters and get my issue resolved. Would highly recommend.
solicitor change
i had an issue regarding the selected solicitor for my case. but the assistant, Rex, was a huge help and ensured my case was fixed from his end. great customer service from him.
Anton was helpful and gave answers to…
Anton was helpful and gave answers to the questions directly which is helpful
Was Speaking to Rex ⭐⭐⭐⭐⭐
Was Speaking to Rex ⭐⭐⭐⭐⭐
Just had a great chat with Rex about a client I recently got approved. I was a bit unsure about the product I could place them on, but Rex confirmed everything in under 2 minutes!
It’s so refreshing to be able to speak to a real human and not just a chatbot. Thanks for the quick and solid support, Rex—definitely a 5-star experience!
#CustomerService
Thanks Rex!
Rex was very helpful
Rex was very helpful, was able to assist with my queries and was fast at responding.
Anton was patient and quickly resolved…
Anton was patient and quickly resolved my technical issue.
Rex you are a star!
Rex was very helpful and managed to change an error the broker had keyed easily without fuss. Thank you!
Excellent service received
Excellent service received
Anton is excellent
Anton is excellent, very helpful and always exhausts all options before coming to a resolution - instead of just taking the easiest (and often least helpful) route.
Winda Malingin was very helpful with my…
Winda Malingin was very helpful with my registration and with my inquiry for a new business.
Excellent service delivery.
Excellent service delivery.
Anton was very helpful as he responded to all my enquiries clearly and concisely.
Anton was very helpful
Anton was very helpful, quick and professional!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








