I tried a pair of lovely shoes on they were too big so the lovely assistant ordered me a smaller fit I waited a couple of days brilliant fit so comfy Thankyou so
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First order not available, 2nd order not been delivered yet and on looking at tracker I will only get an update when they are ready to deliver (Royal Mail)
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Vis mer
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Vis mer
Informasjon om virksomheten
- Leverandør av mobilitetsutstyr
- Leverandør av hjelpemidler for funksjonshemmede
- Leverandør av fysioterapiutstyr
- Forhandler av rullestoler
Skrevet av virksomheten
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktopplysninger
Storbritannia
- mobility2you.com
4,3
Enestående
285 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Not received yet so can’t comment
27. februar 2025
Svar fra Mobility2you
Hi. Thank you for your review. There must be some confusion here. You had already called in to request a return before posting this review. We also sent you the return instructions. We would obviously like to resolve your issue but are not sure what the precise issue here is. We will attempt to contact you again also.
Thank you
Andy
One handle moves when using the wheeler. And only 2 wheels break…
The only problem we are having is not all wheels lock and one of the handles move when walking with it. Have sent an e-mail but no reply
6. januar 2025
Svar fra Mobility2you
Thank you for sharing your feedback. We are pleased to have resolved your issue via email, and we appreciate your patience. At Mobility2you, we always strive to improve our products and services based on customer input. Your review is important to us, and we’re glad to have had the opportunity to address your concerns. If you have any further questions or need additional assistance, please don’t hesitate to get in touch.
Andy
Great easy company to deal with
Great easy company to deal with. When we had a query we were able to call talk to somebody that was knowledgeable and helpful. Thank you.
5. januar 2025
Svar fra Mobility2you
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. At Mobility2you, we’re committed to providing knowledgeable and helpful support, and it’s wonderful to know we were able to assist you effectively. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback!
Great communication and quick delivery
1. januar 2025
Very helpful staff andFast delivery
Fast delivery
Very helpful staff
A good price
High quality wheelchair
27. november 2024
Svar fra Mobility2you
Thank you for your fantastic review! We're delighted to hear that you had a positive experience with both our staff and delivery service. It's great to know you're pleased with the quality of your wheelchair as well. We always aim to provide excellent service and value, and your feedback means a lot to us. Should you need any further assistance, we’re here to help!
A very speedy delivery but I was not…
A very speedy delivery but I was not informed that the delivery was being made. However, someone was at home to receive the wheelchair which seems extremely suitable but as yet has not been put to the test.
11. november 2024
Svar fra Mobility2you
Thank you for your review and for highlighting your experience. We’re pleased to hear that the delivery was speedy and that the wheelchair seems suitable for your needs. We apologise for the lack of communication regarding the delivery notification and appreciate your feedback. We will certainly look into improving this aspect of our service to ensure customers are kept informed. If you need any further assistance or have any questions once you’ve tested the wheelchair, please don’t hesitate to get in touch. Thank you again for your valuable input!
Excellent service
Helpfulness is customer services when I had a query about the item, prior to the purchase.
The speed in which the item was delivered.
9. oktober 2024
Svar fra Mobility2you
Thank you for your wonderful review! We’re so pleased to hear that our customer service team was helpful in addressing your query and that your item was delivered swiftly. Providing excellent service is a top priority for us, and we’re happy to know that we met your expectations. Should you need any further assistance, we’re always here to help.
Andy
Staff were very helpful
Staff were very helpful when I need more info and when I had a problem buying on-line. Wheelchair I bought is very good and great value.
8. oktober 2024
Svar fra Mobility2you
Thank you for your great feedback! We’re thrilled to hear that our staff were able to assist you with your query and online purchase. It’s also fantastic to know you’re happy with your wheelchair and the value it offers. We’re always here to help if you need anything further. Thanks again for choosing us!
Jim
Super lightweight wheelchair
Super lightweight wheelchair, easy to stow in the boot and quick to set up. Would recommend this chair to all.
Excellent service delivered within a few days of placing my order.
29. juli 2024
Svar fra Mobility2you
Thank you for your kind review! We're so glad to hear that you're pleased with the lightweight wheelchair and its convenience. It's great to know that the delivery was swift and that you would recommend the chair. We strive to provide excellent service, and your feedback truly means a lot. Should you need any further assistance, we’re always here to help!
Andy
Would buy from them again.
Easy to navigate website, with good prices. Wheelchair delivered quicker than advertised it was well packed and fully assembled. Overall a good experience.
5. august 2024
Svar fra Mobility2you
Thank you for your fantastic feedback! We’re so glad to hear that you found our website easy to navigate and that your wheelchair arrived quickly, well-packed, and fully assembled. We work hard to ensure a seamless online experience, so it’s wonderful to know that it met your expectations. We appreciate your support and look forward to serving you again in the future!
Tim
never bought a wheelchair…
We have never bought a wheelchair before. It was a bit of a minefield. We picked one that mum liked the took of and then checked off all we wanted ie standard seat, black wheels and self propulsion. It arrived 2 days after ordering very pleased. Thank you😀
5. august 2024
Svar fra Mobility2you
Thank you for your wonderful review! We’re so glad to hear that you had a positive experience choosing the right wheelchair for your mum. We understand that buying a wheelchair can feel overwhelming, so we’re happy to know our website helped make the process easier. It’s great to hear that it arrived quickly and met all your expectations. Thank you for trusting us, and we’re here if you need anything else in the future! 😊
Razaq
Good service with short delivery
3. august 2024
Dette er Trustpilot
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