mobileguruaustralia.com.au Anmeldelser 

657
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

⚠️ SCAM ALERT – Be extremely careful selling your phone to Mobile Guru (and probably buying as they are scammers) was offered $280 for my iPhone 13, which was in very good condition and had... Vis mer

Vurdert til 5 av 5 stjerner

Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Vis mer

Vurdert til 5 av 5 stjerner

They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Vis mer

Vurdert til 5 av 5 stjerner

Used them to sell two old phones that would otherwise have been disposed of. Happy with the service and glad that someone will eventually get some use out of these phones rather than go to landfill.... Vis mer

Informasjon om virksomheten

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 23632409815

  1. Mobiltelefonforhandler

Skrevet av virksomheten

Mobile Guru is 100% Australian-owned and trusted by thousands of customers nationwide. We make selling your phone simple with fair pricing, free express shipping, fast inspections and 24-hour payouts, while giving devices a second life through refurbishment.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

657 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 7 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(657)

20 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Mobile Guru phone trade in...does not match their website

I've traded phones with other companies in the past and had a much better experience.

Details on their website seemeded competitive, which is why I thought i'd give them ago.

EDIT POST RESPONSE FROM MOBILE GURU: No attempts to contact me were made as stated.

Mobile Guru were dishonest per the listing on their website and the interactions I experienced, per my review.

WOULD NOT RECOMMEND. DISHONEST.

Posting to their store was easy.

That's when the games started.

Firstly, I got a low-ball offer that was ridiculous. It didn't even match what is listed on their website and the corresponding description.
Website = $240
Offer = $170

They supposedly did another review of the phone, and surprise, it operated as I described. They came back with another lowball offer.
Offer = $190
Option = not sell, pay for post, $10

I said the phone matched the description I listed on their website, but I was over negotiating on an old phone. I stated $220 in my bank, or return the phone.

Magically I had $220 deposited in my account.

Don't trust this company. They like to play games.

I would recommend to use any one else by Mobile Guru. Mobile Monster would be my next choice.

26. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til mobileguruaustralia.com.au

Svar fra mobileguruaustralia.com.au

Hi Ben,

Thank you for your feedback. Our team has attempted to reach you but was unable to connect. We’d like to clarify that all offers are made transparently, and customers always have the option to decline or request their device to be returned. In your case, the final offer was agreed to and accepted before payment was processed.

At Mobile Guru, we take customer satisfaction seriously and aim to provide fair, straightforward service. Please reach out to us at hello@themobileguru.com.au or 1300 362 017 so we can resolve this matter directly with you.

Kind regards,
Mobile Guru Team

Vurdert til 5 av 5 stjerner

Very happy with The Mobile Guru

Very happy with The Mobile Guru, dealing with them was a breeze! I was a bit hesitant to start with but they were great! I sent in my old iPhone & Apple watch, their communication & payment was prompt! Definitely recommend!

26. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great phone recyclers

Used them to sell two old phones that would otherwise have been disposed of. Happy with the service and glad that someone will eventually get some use out of these phones rather than go to landfill. Their service was amazingly fast and the funds were in my account within three days of interstate posting from regional Australia.

15. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Superb

Superb! Received payment on time and got a fair quota on my phone receiving the highest cash

14. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Selling device

Selling process is very straightforward, fast and reliable. I sold my Ipad Air 5th generation and the process only took 2 days to get all done. Highly recommend this shop

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sold my IPhone 14pro to Mobile Guru

Sold my IPhone 14pro to Mobile Guru. Can I tell you this company are absolutely amazing : )
I decided to drop my mobile myself, within minutes I was told how much I’d receive and later that night my money was in my account.
I found them to be honest, fast and super friendly 10/10

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I highly recommend them

I highly recommend them! Their service is excellent, and communication was clear and prompt throughout the process. I received my money right within the promised time frame, which made the entire experience smooth and hassle-free. Very satisfied with their professionalism and reliability!

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quick

Quick, easy and responsive. The easiest way to trade in an old phone if you want zero fuss

11. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Safe and easy phone sale

Technical issue but was resolved quickly by customer service. The quickest and safest way to sell your old phone

7. august 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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