⚠️ SCAM ALERT – Be extremely careful selling your phone to Mobile Guru (and probably buying as they are scammers) was offered $280 for my iPhone 13, which was in very good condition and had... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Vis mer
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Vis mer
Used them to sell two old phones that would otherwise have been disposed of. Happy with the service and glad that someone will eventually get some use out of these phones rather than go to landfill.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Mobile Guru is 100% Australian-owned and trusted by thousands of customers nationwide. We make selling your phone simple with fair pricing, free express shipping, fast inspections and 24-hour payouts, while giving devices a second life through refurbishment.
Kontaktopplysninger
Australia
- mobileguruaustralia.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 7 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Contacted mobile guru about selling seamless experience an…
Contacted mobile guru about selling an iPhone. Was a seamless experience. They were very efficient. We agreed on a price and I had the money in my account an hour after I replied to their email. Would certainly recommend them
Very disappointed
Very disappointed, I mistakenly sent in a phone i had not yet created an order for. Upon realising, I of course contacted Mobileguru. 10days later and 4+ emails about this issue have gone completely unanswered.
I am a regular customer and find it very unprofessional that every email has been completely ignored. Not even a 'we'll look into it' makes me very suspicious. I have provided all the revelant information such as tracking and imei for them to easily check. As a long time customer I hate to have to write a bad review, but I am hoping this will get me a response
The quickest way to sell your mobile
The quickest way to sell your mobile! The process was very simple, fair pricing, they organize the shipping label, and once you posted it, it only took 2-3 days for the payment to arrive in your nominated bank account. Very recommended!
Such an easy experience
Such an easy experience. I had 2 phones that I'd been looking to sell, and just filled in the info about the state of the phone and got the expres postage label. Was only a few days between when I sent it to when the money was in my account. Super easy and good pricing!
I recently sold my iPhone X
I recently sold my iPhone through Mobile Guru and found them to be professional, easy to deal with, and responsive throughout the process. There was a minor issue with the initial device assessment, but their team handled it promptly and fairly, which I really appreciated. They were helpful in sorting everything out, and the payment was processed quickly. Overall, a positive experience — I have no hesitation in using them again. Thank you, Mobile Guru!
Genuine Sale and received payment on…
Genuine Sale and received payment on time
Mobile Guru were so easy to use
Mobile Guru were so easy to use. They gave me the best price for my phone. Were easy to contact when I had a question during the transaction and paid out as soon as I replied to the offer email. I have already recommended them to my son who is going to use them soon.
Very easy process
Very easy process. Highest price I could find for my iPhone 11 Pro Max. Cash was paid promptly.
Sold my iPhone 16 pro for a really good…
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have and the phone reached Mobile Guru within 2 days. They acknowledged receipt immediately and the phone test and funds transfer as per the original quote happened within 24 hours. Great experience, would definitely recommend!!
Sale of my I phone 8 plus.
I am extremely happy with how the sale of my i phone went. I was a little nervous sending it away but the communication, free express postage and prompt payment all went smoothly.
Would definitely use again.
I can't praise them enough
I can't praise them enough. I found they had the best price offer for our Iphone and provided express postage (with tracking) to ensure a safe, secure and speedy process.
Will definitely use again.
Quick and easy & fair process
Quick and easy process with a very fair result. Thank you Mobile Guru.
Express Shipping makes it possible to…
Express Shipping makes it possible to get a quote very fast. Costumer Support is also always very helpful and easy to communicate with.
Do not use these guys cannot fix a…
Do not use these guys cannot fix a problem and are now not getting back to me did not get paid
Very easy process to follow
Very easy process to follow
I was get up to date with emails throughout the process
A postage label was emailed promptly which was convenient and helpful with posting my phone
Highly recommend Mobile Guru for selling your phone
I recently sold my iPhone to Mobile Guru. Their pricing was very competitive compared to other retailers, and the process was super easy. I filled out the online form and promptly received an email with an AusPost express post label. After posting it, my phone was delivered to Mobile Guru the next day. I then received confirmation of receipt and a payout offer. I noticed the quote for my phone was $10 higher than my original quote on their website. When I mentioned this to the sales team, they honored the higher price for my payout. Overall, it was a very positive experience, very efficient service, and I would highly recommend them if you're considering selling your phone.
5 Stars
I recently sold my iPhone 15 Pro Max to Mobile Guru, and I couldn’t be happier with the experience. The entire process was smooth, professional, and incredibly fast. As soon as I completed the sale, I received my payment without any delay. It’s rare to find a company that’s both trustworthy and efficient, but Mobile Guru really delivered. Highly recommended for anyone looking to sell their device quickly and safely!
Easy and quick process
Easy and quick process! Great way to get rid of an old phone
Awesome
Excellent service! Great communication. I highly recommend.
Very quick and easy process
Very quick and easy process selling my old phone. I received the money very quickly and got a great price.
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