Mitchells Moving Company Anmeldelser 

I would never use Mitchells again, or recommend them, apart from the removal men who all worked hard on both days and were polite, but when my things went into storage for nine days to be looked after untill I could move into my new property after being returned some of my items were severly damaged, the most helpful person in the office was Leanne she was very kind but the owner Jeff was so very rude to me on the phone it was shocking how he spoke to me and my 15 year old daughter who heard the way he spoke to me when I was trying to speak to him about my claim, he also insinuated these items were already like it before when they wernt and that i found most insulting, company didnt want to know after receiving my two lots of removal money from me and I felt the owners attitude especially after i had paid then drastically changed. There was no empathy from him atall and the items that were damaged I will have to replace as the settlement will barely cover all. I went with them because they were the cheapest but the experience wasnt a nice one at the end and frankly left a bad taste.

The removals men were all really nice and incredibly hard working but the office team, with the exception of Alison are awful. The move was meant to be spread over 2 days and essentially the team on the first day were meant to do all the packing and they basically didn't do anywhere near enough. They also wrapped everything really poorly, even wrapping our plants (most of which died) in paper with tape, a lot of things were broken, labelling was terrible etc.

Next day the loading team had far too much to do, they were really good but it was quite clear we weren't going to meet the exit time so I basically had to be the extra man, cleared all the garden myself, loaded the truck etc etc...it was complete chaos.

Once we had got the keys to the new house the calls from Jeff the owner of Mitchells started straight away, he wasn't concerned about the issues he just wanted payment. Once I finally had chance to answer a call (funnily enough we were quite busy unloading the lorry) and I explained all the issues to Leanne they literally couldn't have cared less. The threats started straight away that if we didn't pay the remaining amount they would refuse the unload anything further from the truck. We paid but asked for Jeff to call us back to discuss the problems and obviously we never heard a thing. Bottom line is they are cheap for a reason......because they are terrible!

Good contact between them & us. Very competitive price range, with no hidden costs. Hard working employees on the move day, who were friendly & professional. Move day went very smoothly. A very good experience for what could be a stressful time.

Under estimated van requirements for house move then we were forced to ordered an additional van, which they charged us for even though they undersupplied. Making us pay an extra £500 before theyd finish emptying the last van. They guys on the day complained constantly about the stairs to get to our house, endless huffing and puffing all day. Appalling service!!

Professional from beginning to end. From the staff in the office to the removal team who where very helpful , kind & understanding throughout this stressful time & more so as my parents are elderly & disabled. Will definitely recommend.
Thank you so much team ! You’re all stars 🌟

Straight forward booking process. On the day of the move they were swift which helped making a stressful day go seamless.

Fantastic service friendly staff . Would always use them when needed.

Mitchells were professional, hard working and caring. They were easy to communicate with and were worth every single penny. They are excellent! Thank you Mitchells for making a difficult move so painless. Jo Davis

I would not use them again. They gave me a quote after a home survey (someone came home to see what I had to move) but it almost doubled on the day. They sent a van that was not big enough and had to do 2 journeys and as a result I had to pay more than 50% extra or they would not unload the van. Appalling service. They give you a great quote to get the business but then increase the price after, claiming the quote was only an estimate. Just keep that in mind when deciding.

Mitchells helped me move my son at short notice from Hampshire to London with a full packing service. The three members of staff that came to our rescue were extremely professional, polite and helpful and nothing was too much trouble to make everything run smoothly. All the items being moved were packed carefully and the items being dismantled and reassembled were done so very efficiently. I am very grateful for their help and I can’t recommend them highly enough. I will use again.

Competitive quote, team were courteous and efficient. Would certainly use again.

Stephen and Liam did an excellent job of moving my mom from her retirement community to an assisted living facility today. Polite, efficient, and on time!! I would definitely recommend Mitchell Moving and this team any day!!!

Perfect move. Took me on last minute and from beginning to end was so smooth. Professional gentleman introduced themselves and did everything I needed done. I am a repeat customer and every move was on point!

The company was great. The communication spot on. The team were friendly and took good care of my items. They did exactly what they said they would do. There were a couple of minor damages (handle on a chest of drawers), two garden plant pots broken, which were not mentioned and just put down, but nothing that really mattered. Great service overall.

From initial contact, home visit, communication and moving day experience itself Mitchells were a very good company to deal with. Removal team (packing, moving relocating and putting back together) were excellent. Initial estimate was slightly out and we needed more van space in the end (at revised expense) - so 4 star rather than 5

I cannot praise this company highly enough. We had a disaster on the day of our move down to the bank. Our removal guys who loaded the van in Kent drove down the next morning to Wiltshire. Sean & Mark had to wait an extra 5 hours on the day to unload and they did not complain once. Absolute hero’s !! The people in the office Jeff and Leanne bent over backwards to sort out other arrangements if we couldn’t get into our property on the day. A massive thank you to all concerned, and we absolutely highly recommend Mitchell’s Removals.

With the help of Mitchells Moving Company I moved house recently and it was pretty much a stress free experience. They did a great job from the booking of dates (with flexibility), to the packing, delivery and placing of everything in my new home. The team who did the packing and the removals were super friendly, hard-working and got the job done quickly and efficiently. Everything was packed carefully, nothing was broken or damaged.
Thank you all for making it such a smooth experience !(and the price was competitive). THANK YOU.

The move went great! Hard workers. Nice fellows, they did more than their job.

Both of the gentleman that showed up today we're kind of courteous did their job quickly efficiently it was a great experience would recommend it to anyone.

Mitchell’s were fantastic !! Very polite cheerful and bubbly guys. Nothing was too much trouble. It was a rainy miserable day but they still managed to be professional, helpful and cracked jokes along the way.
They took doors off and took apart units that didn’t fit and put them all back together again.
The day got later before we got keys and they even sent more guys out to unload so we could settle earlier.
We had four quotes and they were the most competitive and we were really pleased. Honest and reliable, would totally recommend.
Thank you Mitchell’s !!!