I am extremely happy with the Minooy purses and wallets I have purchased. I ordered an extra strap with my last order and the original strap for the purse was inadvertently missing. As soon as I let... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Received both handbags in a reasonable time and the quality and styling was as good or better than promised. I would recommend Minooy to anyone who is looking for a really quality product for a reaso... Vis mer
Selskapet har svart
I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Vis mer
Selskapet har svart
This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kina
- 852 5765 0482
- support@minooy.com
- minooy.com
4,5
Enestående
367 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best bag ever!
The bag was shipped quickly from overseas, beautifully presented and the quality top notch. I loved everything about the experience, including this being the best bag I've ever had in my 58 years 😃
18. januar 2025
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Great customer service
I had some questions and they were quick in responding. Also sent me a piece that fell off and it came quickly at no extra charge!
18. januar 2025
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Th customer service at this company is great.
Th customer service at this company is great. I had to return a bag (great bag, just not for me) and the company promptly refunded my money. They were very easy to communicate with.
10. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
I found a small crossbody bag that…
I found a small crossbody bag that suits my needs. It is smaller but I can still take the same amount of items as my bigger purse, including two pair of glasses. This is a convenient place for all my essentials. The customer service is so customer friendly and accommodating. They met my needs and I appreciate it so much.
23. desember 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
This really is a great product
This really is a great product. It has so many pockets I can keep all my stuff organized and find it quickly. It is also anti theft so the zippers lock and you cannot get pick pocket.
23. desember 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Naya Small Crossbody Bag
I recently ordered the Naya Small Crossbody Bag, which is advertised as a leather bag. The size and design of the bag are as they appeared in the ad. However, the bag's straps, piping and edgings are not leather, and I don't expect these synthetics to wear well.
23. desember 2024
Svar fra Minooy
Dear customer,
Thanks for your review.
The bag body and shoulder straps are made of top-grain cowhide.
The wear and tear at the three locations you mentioned is due to:
1. The leather used at these three locations is relatively thin in the production process, which is a common treatment method in the sewing process. If the thickness of the seam is too thick when the material is spliced, the sewing machine will not be able to sew or the needle will break. Therefore, when multiple layers of material are spliced, the material that can reduce the thickness will be processed.
2. The locations you mentioned that are prone to wear and tear are often worn out gradually after long-term contact/friction with body clothing or other items during the use of the bag. We have made improvements to improve the wear resistance of the leather, and the wear resistance of the leather will only increase gradually.
Have a nice day.
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Beautiful bag and outstanding customer service
I accidentally ordered the wrong bag and their customer service was outstanding. They quickly helped me set up the exchange and their communication was excellent.
I got my new bag and it's beautiful. Well made and the leather is so soft. 100% will buy from Minooy again
23. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Bought a small cross body for myself…
Bought a small cross body for myself and purchased one for a Christmas gift. Love my bag and so does my friend hers was red.
20. november 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Great service and beautiful bag.
20. november 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Best purse I have ever had. Perfect size. Sturdy. Pocket for everything
Best purse I have ever had.
20. november 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Love my small crossbody!
Easy to order, came within the delivery window provided. Plenty of room inside-exactly like shown in the adds. Love the extra security of the zippers you can link together. Wish they came in fabric as well!
20. november 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
great communication
great communication. efficient delivery time frame. reasonable return policy...but I am not returning my item.
21. oktober 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
This bag broke on day one
This bag broke on day one. The snap came apart. Their solution was to send a new zipper pull. As I’m not a cobbler, it was not an easy fix and we ended up breaking it further. They should have replaced the bag. For $170 US $’s what a piece of crap!
After this review they replaced the bag. It was easy and seamless. I hope this one lasts forever and the first was just a fluke. I promised to update this after I received the replacement. Thank you to the company for doing the right thing. Going to Europe in March and I will update the review after using it for its purpose, to prevent pickpocketing.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Minooy
Dear customer,
Thanks for your comment.
We are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.
When you first emailed me about the damaged zipper, we actively provided a solution and you agreed to receive a new zipper handle.
We have received your email today, you mentioned that the zipper of the bag was not successfully installed, and the zipper of the bag was even more damaged. We understand your experience, and we have provided you with a better solution again, and are waiting for your reply.
Looking forward to your reply and have a nice day!
Best Regards,
Minooy Team
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Beautiful and easy to organize
The leather is beautiful and soft. I often get frustrated with purses that have pockets, but this one is well-organized and I don't fumble around finding my possessions. A great size for everyday, and the red color is fun and stylish
20. september 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Love the purse!
Love the purse, a place for the eyeglasses works great, love that I can have all my cards in the purse, love that I do not have two wallets anymore, there is room for my Samsung 22 phone, room for keys and snacks. Its perfect.
20. september 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I’m on vacation with it now
I’m on vacation with it now! It is perfect.
Construction of the bag is great. Zippers and snaps all work perfectly. I have all I need, even a place for passports. Very good quality leather! I would buy another one in a minute!
8. oktober 2024
Svar fra Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.