The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Vis mer
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Beliggenhet
Bytt filialUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Vis mer
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I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... Vis mer
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Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Kontaktopplysninger
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Storbritannia
- 01452 345100
4,9
Enestående
330 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Booking with Connor is very pleasant.
Booking with Connor is very pleasant.
Aware of our needs, selection of cabins that are available and destinations.
Booked 2 cruises.
10. mai 2026
Svar fra Miles Morgan Travel - Gloucester
We're happy to hear that your booking experience was pleasant! Thank you for booking two cruises with us! Kloe
Excellent service as always
The manager checked every option available for what we were looking to do and found us the best one for us
10. mai 2026
Svar fra Miles Morgan Travel - Gloucester
We're happy to hear that Conor went above and beyond to find the best option for your needs. Thank you for your positive feedback! Kloe
Svar fra Miles Morgan Travel - Gloucester
We're glad you enjoyed your experience, and we appreciate your positive feedback. It's great to hear we were helpful in finding the best deal. Kloe
Svar fra Miles Morgan Travel - Gloucester
We appreciate your kind words; it is wonderful to know we could assist you with great service. Kloe
Very pleased with the help and guidance…
Very pleased with the help and guidance I received from Jessica when booking a cruise for the first time.
8. mai 2026
Svar fra Miles Morgan Travel - Gloucester
We’re so pleased to hear that Jessica was able to provide the help and guidance you needed when booking your first cruise. We understand how important it is to feel confident and supported, especially when booking for the first time.
We hope you have an amazing holiday and look forward to assisting you again in the future. Kloe
This is the Second time that I have…
This is the Second time that I have Booked a Cruise in this Shop and Always been Treated Very Well and everything that I Have asked has been answered with no Problems.
Regards
James Plowman
8. mai 2026
Svar fra Miles Morgan Travel - Gloucester
Thank you very much for your lovely review and for booking with us again.
We’re delighted to hear that you have been treated well on both occasions and that our team has been able to answer all of your questions without any problems. Your continued support means a great deal to us.
We hope you have a wonderful cruise and we look forward to helping you again in the future. kloe
My husband and I were looking to book a…
My husband and I were looking to book a holiday to Malta. The staff member we spoke to at the Gloucester shop listened to what we wanted. He gave us alternative airport prices, and at no time was any pressure put on us to make a decision. A credit to the company.
3. mai 2026
Svar fra Miles Morgan Travel - Gloucester
Thank you so much for your kind words. It’s great to know the team member in our Gloucester shop took the time to listen carefully, offer different airport options, and made you feel comfortable without any pressure. That’s exactly the level of service we aim to provide.
I’ll be sure to pass your lovely feedback on – I know it will mean a lot. Kloe
The staff understood what we wanted and…
The staff understood what we wanted and came up with a few options and prices. We were undecided for a while and eventually called back three weeks before we want to go. The prices had dropped quite a bit and there was still some availability for the location so we got a good deal and the staff were also able to check us in at Bristol airport and we chose our seats on the plane. It was so easy. Last year they did a rail itinerary for us with railbookers and that was so easy too. We asked for budget hotels and every single one was a gem (Amsterdam, Bruges and Paris)
3. mai 2026
Svar fra Miles Morgan Travel - Gloucester
Hi, thank you so much for your kind review! I’m really glad we could help find the right options for you. Thanks again for coming back to us, it’s always a pleasure to help. Best wishes, Kloe
India Golden Triangle & Ganges River Cruise
Leyanne has a very good front line personality, once she realised the purpose of my visit ley broke the ice with " would you like a coffee" & I settled in straight away. Ley was very professional whilst on the phone with Riviera, securing a 48 hr 'think over' period.
But the 'cherry on the cake' was when branch manager Conor regaled his own personal memories, experience, photographs of the very same trip I was seeking.
Within 3 hrs of private deliberation, I returned to the branch paid my deposit & secured my holiday insurance... All's good, feeling very confident.
1. mai 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Clive, thank you so much for your lovely review! It was a pleasure meeting you and helping you plan your India Golden Triangle & Ganges River Cruise. I’m really glad you felt comfortable and well looked after during your visit. I’m also happy Conor could share his personal experience, it really helps bring the trip to life! Thanks again for coming back to book with us. I’m so pleased you’re feeling confident and I’m sure you’ll have an amazing time. All the best, Leyanne
Great travel agent office
Friendly listening staff. Very helpful on every way you can think of.
Love going in there. Especially Conor
26. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Gill, thank you for your kind words. It's my pleasure top help. See you both again soon! Kind regards, Conor
Service very good
Service very good, Ley explained everything about the holiday we have booked, answered all our questions, very patient!
Very polite. Will use company again!
26. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Sue, I appreciate you taking the time to share your experience. I am so glad to hear that you found our service helpful and that all your questions were answered! I hope to see you both again soon. All the best, Ley
Knowledgeable friendly staff and helped…
Knowledgeable friendly staff and helped me to choose exactly what I was looking for a cruise with Ambassador.
23. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Greg, thank you for taking the time to leave us 5 stars and a kind review! It was a pleasure to help. Best wishes, Jessica.
Welcomed into the Gloucester shop
Welcomed into the Gloucester shop, Jessica was very helpful with great advice. She understood and researched our holiday and emailed with lots of choices. She made booking very straight forward. Thank you
22. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Lynne, we appreciate your kind words regarding your visit. I am so glad we could provide helpful advice and make your booking straightforward. Thank you! All the best, Jessica
Svar fra Miles Morgan Travel - Gloucester
Hi Gail, thank you for your positive feedback! It was a pleasure to assist. Best wishes, Conor
Great service as always x
19. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Sandy, we appreciate you taking the time to leave us a wonderful review. We are always delighted to assist you with your needs. Best wishes, Jessica
First time doing a cruise
First time doing a cruise, so thought we better speak to the experts. The team at Miles Morgan Gloucester were very helpful in explaining what to expect, what to avoid and the best places to go during our cruise. Have spoken to the team since our booking and are always happy to help with random questions. Looking forward to our trip in due course and would recommend the Miles Morgan Team for their help and patience.
15. oktober 2025
Svar fra Miles Morgan Travel - Gloucester
Hi, thank you for your kind review. We're delighted to hear about your positive first cruise booking experience! It's great to know our team's expertise and patience helped clarify everything. We appreciate your recommendation and are here for any further questions as your trip approaches. Best wishes, Jessica.
Second booking in a week
Second booking in a week. Same reassuring service as a few days ago but with a different member of staff. Thanks this appears to be a consistently friendly efficient team.
15. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Mrs Oxlade, we're happy to hear that you've had consistently positive experiences with our team. Thank you for your for sharing your kind feedback! Kind regards, Freya
It was a big thing for me to book a…
It was a big thing for me to book a cruise. I was put at ease from the moment the ladies guided through my options and answered all my queries. I am know looking forward to my cruise to the Caribbean. A first class travel agent
14. april 2026
Svar fra Miles Morgan Travel - Gloucester
Thank you very much for your kind feedback. It was a pleasure assisting you, and we’re delighted that both myself and Leyanne were able to make the booking process smooth and reassuring for you. Should you need any further assistance before your departure, please don’t hesitate to get in touch. Kloe
Understanding my requirements and listening.
Understanding my requirements and dealingwythbtgem
10. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Yolanda, thank you for your kind words. We appreciate that you shared your experience with us. We hope to assist you again soon. Best wishes, Freya.
Great deal by the Use Miles Morganguy who saw there
Great deal by the guy who saw there. He searched and found exactly what I wanted. Very professional and customer friendly
8. april 2026
Svar fra Miles Morgan Travel - Gloucester
Hi Mr Cooper, thank you very much for leaving us a 5* review. I'm glad we managed to find what you were after and look forward to assisting your bookings in the future. Kind Regards, Conor.
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