I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer care. Sarah in Chepstow went above and beyond to help us book the right cruise for us. They are always so helpful and friendly, wouldn’t book any other way as they help sort any iss... Vis mer
Amazing staff, always friendly and helpful. Had to rearrange a river cruise and it was seamless, and to find a replacement holiday, a really great experience.
Agent was very helpful and took time to research various options available on my travel needs. Thereby reaching a satisfactory booking
Informasjon om virksomheten
Skrevet av virksomheten
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Kontaktopplysninger
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, Storbritannia
- 01291 762006
4,9
Enestående
325 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service.friendly
Great service.friendly, informative and listened to our thoughts and wishes.
24. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Excellent service
Excellent service. We have used Miles Morgan in the past and have always had good service
21. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
The agent booking my holiday very …
The agent booking my holiday very professional in manor and duty lovely
20. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review! It was a pleasure to book your holiday.
Kind regards
Team Chepstow
Helpful staff and useful advice
12. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Catherine
Very professional.
All our queries were answered quickly. Nothing we asked was too much trouble.
18. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Catherine
Information about a Caribbean cruise and to exchange money for euros.We initially visited the branch to get…
We initially visited the branch to get euros and maybe enquire about a Caribbean cruise we had seen online.
Your agent Rhian helpfully gave us all the information we required and was so helpful we unexpectedly decided to book there and then.such good service.
This is the second cruise I have booked at this branch.The information and service is so helpful.
17. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your cruise.
Kind regards
Rhiannon
The person who dealt with our enquiry…
The person who dealt with our enquiry and booking of our holiday was extremely helpful. We felt confident that we were given all the information we needed to make our decision.
16. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Excellent Service
Staff are pleasant and very well informed happy to help and answer all questions always looking to find you a good deal with in your budget
6. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure booking your flights!
Kind regards
Ellie
I’m not sure staff are fully aware of…
I’m not sure staff are fully aware of how to tie up all the parts of booking a cruise with accessible needs
4. januar 2026
Svar fra Miles Morgan Travel - Chepstow
Good morning,
Thank you for taking the time to share your feedback.
I have tried to reach you by phone to discuss the points you raised and would still welcome the opportunity to speak with you directly, so please do get in touch if you can.
As you will have seen from our many Trustpilot reviews, we are committed to providing excellent customer service, and I am genuinely sorry that your experience has not reflected this on this occasion.
I do hope we can move forward positively, and I would be more than happy to discuss any outstanding concerns with you directly.
Kindest regards,
Catherine Scott
Branch Manager
Great service
Great service. Extremely helpful, polite and informative. Our query was dealt with promptly.
28. desember 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your cruise.
Kind regards
Rhiannon
Excellent advice and assistance from…
Excellent advice and assistance from Ellie at Chepstow office.
6. desember 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Ellie
Holiday booking for my Grandsons wedding
Ellie in the Chepstow shop made the whole process pleasant and efficient. Nothing was too much trouble even when I had to make some changes to my original enquiry. Ellies patience made the whole process easy.
A lovely young lady.
2. desember 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your kind words Mrs Parry. It was a pleasure to help you get this booked for your Grandson's wedding! Kind regards
Ellie
Ellie. Great as always.
Ellie, as usual, was great at describing the holiday that we booked, spending as much time as we wanted to make a decision.
3. desember 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review! It was a pleasure to book your holiday!
Kind regards
Ellie
Quickly & Efficiently
My purchase was dealt with quickly and efficiently…what more can you ask for?
29. november 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Team Chepstow xx
Excellent customer service
Excellent customer service, Rhiannon was knowledgable and very helpful.
28. november 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your cruise!
Kind regards
Rhiannon
Sarah
Sarah, in the Chepstow office was extremely helpful knowledgeable and patient. e
22. november 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Sarah
Svar fra Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Ellie
Very helpful!
The Chepstow branch staff were really helpful in helping us decide on our holiday to Malta. We were provided with options, and then were able to make adjustments for us. Requests for confirmation on some details were responded to promptly.
12. november 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your holiday.
Kind regards
Rhiannon
Svar fra Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Team Chepstow
Very helpful and easy to book
14. november 2025
Svar fra Miles Morgan Travel - Chepstow
Thank you very much for your lovely feedback, it was a pleasure helping you get your holiday booked. Many thanks Sarah
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