Miles Franklin Anmeldelser 

5
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Gull- og sølvhandel
  2. også i
  3. Alternative økonomitjenester
  4. Finanstjenester utenom bank
  5. Gullforhandler
  6. Investeringstjeneste

Skrevet av virksomheten

Miles Franklin Precious Metals is a family-founded dealer serving clients since 1989. We offer gold, silver, platinum and palladium coins and bars to clients across the United States and Canada. Over the life of the company, Our clients have purchased $15 billion in metals since 1989. Our brokers work directly with each client. We explain options, answer questions before orders are placed, and help clients choose products that fit their goals, whether for physical delivery or secure storage. We are headquartered in Wayzata, Minnesota, with an additional office in Boca Raton, Florida. We offer storage options for clients who prefer not to keep metals at home and help clients purchase eligible gold and silver for self-directed precious metals IRAs. We believe informed clients make better decisions. Miles Franklin Media produces Little by Little with Andy Schectman and The Real Story with Michelle Makori. You can find these free programs on YouTube, where we explore money, markets and precious metals. We welcome your feedback and read every review. If something fell short of your expectations, please contact our team so we can address your concerns. We value the opportunity to earn your trust and build lasting relationships.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(5)

2 anmeldelser i de siste 12 månedene

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Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Miles Franklin is always AT or (usually) ABOVE competitor prices

Miles Franklin is always AT or ABOVE pricing at JM Bullion, SD Bullion and Bullion Exchange, three of the leading online bullion dealers. And they do not appear to offer any real sales. Although I like Andy and would like to buy from his company, I have never bought from them because there is always a cheaper alternative (especially weekly sales) at other sites.

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Miles Franklin

Billy, I’m just seeing your review, as we hadn’t yet set up access to manage our Trustpilot page. Thank you for sharing your perspective and for your kind words about Andy.

Competitive pricing matters to us. Let us know which companies and products you’re comparing, we’re happy to match or beat pricing from major dealers. For our best pricing, please call 952-929-7006 or email info@milesfranklin.com to connect with one of our brokers, who can review your quotes and discuss better pricing.

Zhanna Schectman, VP

Vurdert til 5 av 5 stjerner

I have been doing business with miles…

I have been doing business with miles franklin since 2021. an exceptional company. i dealt with two brokers, the current being joshua schechtman, Andy's son. i really like and trust him. my portfolio has increased 29% .

The bad reviews seem like people who don't know how to do business with a silver company IMHO. You need to have your money in on time and doing this electronically is better than trying to send a check. It does take a couple weeks to get your silver or gold, who cares once you've locked in the price?

3. desember 2025
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Svar fra Miles Franklin

Thank you for your trust in Miles Franklin and your kind words about Josh. I’m just seeing your review, as we hadn’t yet set up access to manage this page, but I didn’t want your thoughtful feedback to go without acknowledgment. It means a great deal to hear that you feel comfortable and well supported by our team.

Zhanna Schectman, VP

Vurdert til 1 av 5 stjerner

Sketchy sales techniques

They canceled my order because they didn't hear from me for 1 day despite their written invoice they sent. Yet they demand payment within 5 days or threaten legal action. Last purchase took 2 weeks to get product via 2 different carriers & Fed Ex left their half $50k in middle of shared driveway. Previous Money Metals purchase arrived in 2 days, transparent and lower prices. Salesman Kevin changes prices overnight and claims to be doing me a favor by matching competitor... where I should have purchased in the first place. This place is all geared subjectively in their favor, not the customer.


12. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Miles Franklin

I’m just seeing your review, as we hadn’t yet set up access to manage this page. I’m sorry for the frustration you described and that your concerns went unanswered here. I understand why the cancellation, pricing questions and delivery experience left you feeling disappointed.

To clarify our process, once you and your broker verbally agree to and confirm a price, that price is locked and should not change overnight. Before a price is confirmed, quotes can change as the precious metals market moves, sometimes within the same day.

Payment is due within five days of a confirmed purchase. If we cannot reach a customer or payment is not received within the required timeframe, an order may be subject to cancellation. However, the difference between the invoice terms and the cancellation timing you described deserves a closer review.

Although we do not control where FedEx drivers leave packages, I understand your concern about a valuable shipment being left in a shared driveway. We take that concern seriously.

Vurdert til 1 av 5 stjerner

First and last order

In mid Jan I placed an order for silver dimes. I sent a check and gave it time to process. By Feb I had not received my order. I called Mon and got a return call Monday afternoon. They verified my address which had my street completely incorrect. I was told they were going to try to get the correct address so that it wouldn’t be returned to Miles Franklin in MN. I did not hear anything more by that Thurs nor did I have a tracking number so I tried calling a direct line to the salesman but did not get through. I called late Friday to the Miles Franklin number but everyone had left for weekend. An order arrived on Saturday but it was all quarters rather than the dimes I had requested. I prefer to be removed from Miles Franklin contact list.

19. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Miles Franklin

I’m just seeing your review, as we hadn’t yet set up access to manage this page. I’m sorry for the experience you described and that your concerns went unanswered here.

The incorrect address, lack of tracking updates and receiving quarters instead of the dimes you requested would understandably be frustrating. You should have received clear communication and the products you ordered.

Thank you for bringing this to our attention. I’m sorry we fell short of the experience you expected.
Zhanna Schectman, VP

Vurdert til 5 av 5 stjerner

Miles Franklin Is Stellar

Miles Franklin is stellar. Kathie Bortnem is a skilled, devoted professional. She is also warm, patient, and helpful. Sure, she sells precious metals. We also discussed depositories. To cut shipping fees, she grouped purchases going to a Canadian vault. Her networking jump-started my sluggish IRA custodian. I felt like beloved family. Laura Waters told me about shipments; they are discreetly marked and remarkably secure. Joel Kravitz and Jackie Dahl helped with Canadian vault contracts and payments. Everyone at Miles Franklin makes me feel special. I hope President Andy Schechtman feels very proud. I happily recommend Miles Franklin. They offer great prices and decent, professional, efficient people. I feel blessed to have found them.

24. desember 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Miles Franklin

Judy, I’m just seeing your lovely review, as we hadn’t yet set up access to manage this page. Even though time has passed, I wanted to thank you personally. Your recognition of Kathie and the other team members means a great deal. Making clients feel supported and valued is exactly the experience we want to provide. Thank you for your trust and recommendation.
Zhanna Schectman, VP

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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