I ordered a pair of oval shaped, white gold diamond earrings and it’s stunning! This was my first time ordering from Michael Gabriels online and the entire process was so smooth. Their customer serv... Vis mer
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I have been looking to replace my diamond stud earrings for quite some time, and I finally did it! ✨ I love that lab-grown diamonds are real diamonds, without the environmental impact associ... Vis mer
I had such a great experience with Michael Gabriels. Their customer service was attentive and thoughtful, and I loved receiving text updates throughout the entire order process. They kept me informed... Vis mer
My second purchase with MG. We wanted a 2.7mm platinum wedding band. I wanted something a little thicker and they did not have one on their site. They reached out, I sent an inspiration pic, and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Michael Gabriels is a direct-to-consumer luxury jewelry brand specializing in IGI-certified lab grown diamond jewelry set in solid 14k gold. We design and sell fine jewelry with a focus on the pieces customers wear and treasure most: classic diamond stud earrings and engagement rings crafted to celebrate life's most meaningful moments. What sets us apart is our commitment to doing things differently. Traditional luxury jewelry has long been defined by inflated retail markups, middlemen at every step of the supply chain, and a buying experience that often feels more intimidating than exciting. We built Michael Gabriels to change that. By selling directly to our customers and cutting out unnecessary layers between our workshop and your jewelry box, we deliver the same uncompromising quality you'd expect from a traditional fine jewelry house, at a price that reflects the true value of the piece, not the markup of the showroom. Every diamond that is 1 carat size or larger is IGI-certified, meaning it has been independently graded by one of the world's most respected gemological laboratories for cut, color, clarity, and carat weight. We hold ourselves to a minimum standard of F color and VS1 clarity on our signature stud earrings, ensuring exceptional brilliance and a near-colorless appearance that rivals the finest natural diamonds. Each diamond is set in solid 14k gold, not gold-plated or gold-filled, so your jewelry is built to last a lifetime and beyond. We chose to specialize in lab grown diamonds because they represent the future of fine jewelry. They are chemically, physically, and optically identical to mined diamonds, but produced in a controlled environment that eliminates many of the ethical and environmental concerns associated with traditional diamond mining. For our customers, that means you can wear something genuinely beautiful without compromise. Our customer experience is built on three principles: transparency, personal service, and trust. We believe buying fine jewelry should feel exciting, not stressful. Whether you're shopping for your first pair of diamond studs, designing an engagement ring, or treating yourself to something special, we're here to help you make a confident decision. Our team is available to answer questions, share certification details, and guide you through every step of the process, from selection to delivery. We also stand behind every piece we sell. From the moment you place an order to the day your jewelry arrives at your door, our goal is to make the experience seamless, secure, and genuinely enjoyable. We take pride in the relationships we build with our customers and the milestones we get to be a part of, the proposals, the anniversaries, the birthdays, the everyday moments that deserve to be celebrated. Michael Gabriels exists for the customer who wants real fine jewelry, certified quality, and a brand that treats them like a person rather than a transaction. We're proud to offer luxury jewelry the way it should be: beautifully crafted, honestly priced, and built around the people who wear it.
Kontaktopplysninger
46 Howard Street, 10013, New York, USA
- 8456979544
- support@michaelgabriels.com
- michaelgabriels.com
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My ring is beyond gorgeous and dealing…
My ring is beyond gorgeous and dealing with this company was hands down one of the best experiences I’ve had. They’ve got a customer for life!
Classic and beautiful diamond studs with the best customer service experience!
I ordered the 2 ct total weight diamond studs with the screw backs. I was kept informed via text and email of delivery status. Upon receiving, I loved them! They are the perfect size, brilliant and sparkly and exactly what I wanted. However, after a few days I found the screw backs to be difficult for me to get on and off. I reached out to Frank in customer service, explained my concerns, and he shared the steps to remedy the situation. I sent the earrings back, they were modified to the traditional earring back and they arrived today! Once again, I was kept informed of their status and all of this was at no extra charge to me. I’m not sure which impresses me more- the stunning and classic diamond studs or the incredible customer service and attention to detail of this company. I think they are a rarity in this world and I would highly recommend Michael Gabriels to anyone looking for quality lab grown diamond jewelry.
Michael Gabriels was fantastic!
Michael Gabriels was fantastic to work with. They were helpful both by email and text messaging. They even rushed my shipping so I would have my new earrings before my trip to Europe. They truly go above and beyond with their customer service.
Beautiful things
I placed an order, it arrived in good time. Their communication is great, and very much appreciated! My piece is lovely. I will certainly place another order, when the occasion arises!
Great Customer Service
The Ring we bought is absolutely amazing
Absolutely beautiful ring and earrings
My ring and earrings are absolutely beautiful. I liked that they wanted to ship to a secure nearby fedx location. I also liked the packaging. I highly recommend doing business with Michael Grabriels.
Good pricing great customer service
Good pricing, fast shipping with consistent customer service communication letting me know order status.
Great quality, fantastic…
Michael Gabriels has the most fantastic customer service crew that I've ever encountered. I placed an order for earrings and ended up needing to exchange them twice due to size issues and the return process was seamless. They are quick to respond to questions and so friendly during all conversations. And the quality of the jewelry is outstanding!
From the moment my order was placed in…
From the moment my order was placed in received considerate and thorough information on Shipping. My earrings came quickly and they’re stunning! Absolutely exceeded expectations!
Thankyou MG for your considerate service and quality craftsmanship! I can’t wait to order another piece of jewelry!
Easy to go online and select your…
Easy to go online and select your preferences. Customer service was great!
The communication was great
The communication was great, and very professional. I ordered 2cttw and 1cttw diamond studs as my ears are double pierced. They are beautiful!
Love the diamonds the post are disappointing
I really wanted to love this purchase because the diamonds themselves are absolutely stunning. I purchased the 2 CTW diamond studs in 14k gold for $850, and when I finally received them, I was extremely happy with the quality and appearance of the diamonds. They are beautiful earrings and look fantastic on.
Unfortunately, the experience with the setting, posts, and screw backs has been disappointing.
I placed my order in mid-June and, after more than five weeks without receiving the earrings, I reached out by email to find out where they were. They finally arrived at the end of July. When I received them, the post on one earring was noticeably bent and the screw back would not thread smoothly onto the post. Because forcing a screw back can damage or strip the post, I sent the earring back the very next day for repair.
It was gone for another approximately three weeks. When I received it back in mid-August, the post was straight, but the screw back still did not go on smoothly. At that point, I took the earrings to my local jeweler to find out what was going on. My jeweler showed me that the post on the repaired earring was noticeably thinner than the post on the other earring — apparently a different gauge. That explained why the original screw back was no longer fitting properly.
My jeweler was able to find a screw back that fit reasonably well, although not perfectly, which cost me an additional $50. The replacement back is also less comfortable and irritates my ear more when sleeping than the original back on the other earring.
I genuinely love the diamonds and do not regret the stones themselves — they are stunning. But after waiting more than five weeks for the original order, immediately having to send one earring back, waiting another three weeks for the repair, and ultimately paying my own jeweler to address the screw-back issue, I’m disappointed in the quality and consistency of the setting.
For an $850 pair of diamond studs, I expected the posts and screw backs to be properly matched, durable, and comfortable from the beginning. I’m concerned that the posts may continue to be problematic and that I may eventually have to pay to have them replaced.
Beautiful diamonds, but unfortunately the craftsmanship and after-purchase repair experience did not match the quality of the stones.
The team was incredibly responsive and…
The team was incredibly responsive and helpful, and made a ring that my wife absolutely loved.
Above and Beyond in Every Possible Way
Above and Beyond in Every Possible Way! Absolutely Exceptional! 💎
I genuinely cannot say enough wonderful things about my experience with Michael Gabriels. This wasn't simply excellent customer service, it was an exceptionally personal experience made even more special by genuinely kind people.
I ordered a pair of diamond stud earrings as a very special gift for my daughter's Sweet 16. From the beginning, the communication was incredibly warm, personal, thoughtful, and kind. When they learned these earrings were for such an important milestone, they genuinely seemed to care about making sure everything was perfect and that they arrived in plenty of time.
The earrings already included free shipping, but Michael Gabriels went above and beyond and upgraded the shipment to FedEx Priority Overnight at no additional charge.
Then the earrings arrived...and they are absolutely STUNNING. Photos don't begin to capture how gorgeous they are in person. Each diamond also came with its own individual IGI certificate, which I really appreciate and makes such a special piece of jewelry feel even more complete.
And then I discovered another surprise: I ordered F-color diamonds, and Michael Gabriels upgraded BOTH diamonds to D color; the highest diamond color grade. They didn't announce it or make a production out of it. I discovered it myself when I compared my order with the IGI certificates. I was honestly blown away.
As beautiful as the earrings are, what impressed me just as much was the personal kindness behind this entire experience. The emails never felt canned, cold, or transactional. They were genuinely warm, enthusiastic and supportive. I felt like I was communicating with people who understood that these weren't simply earrings to me, they were part of celebrating my daughter's Sweet 16 and the beginning of a meaningful jewelry tradition I hope she carries with her throughout her life.
It's increasingly rare to encounter a company that combines a phenomenal product with this level of personal attention, generosity and genuine kindness. Michael Gabriels didn't merely fulfill my order, they exceeded what I ordered, exceeded my expectations, and became a wonderful part of a very special memory for our family.
Five stars genuinely doesn't feel like enough. I would purchase from Michael Gabriels again without hesitation and wholeheartedly recommend them to anyone looking for beautiful jewelry backed by truly exceptional people and customer care.
Thank you, Michael Gabriels, for going so far above and beyond and for helping make my daughter's Sweet 16 even more special. 💗💎💕
They were so personable and the…
They were so personable and the earrings far exceeded my expectations .! So much so that i would like to order another piece from them. Frank was marvelous —- customer service A ++++ . You wont be sorry , great communication and wonderful product !! 💗LOVE.
Stunning ring, great customer service, excellent price
I purchased a 6 ct oval eternity ring from this jeweler. They did an excellent job and I received the ring within a week although they told me it could be up to two weeks. They communicate with me throughout the process and when I changed my mind about the carat size, they were quick to respond and alter my original order to meet my new request. They shipped the package directly to my home per my request in a very discreet package requiring signature. The ring was exactly as described and absolutely beautiful. They even asked that I message them upon receiving the ring to assure them that I got it and that it was what I wanted. Their prices were the best around for similar eternity bands and highly competitive. I can’t wait to order from them again.
Excellent product
Excellent product, service and prices. Would definitely buy from again.
Awesome experience with Michael…
Awesome experience with Michael Gabriel’s. From the start I messed up. Used the wrong account wife was able to see it. They fixed it right away and let me use a different card. Customer service went above and beyond, and got me her earring here faster than the expected delivery. Love it will be back for more jewelry.
ALL i can say is "WOW". These earrings are perfect.
I had lost my diamond stud earrings so I spoke with someone at Michael Gabriel's to help me find a perfect earring that matched. I just received them today and could not be more happy. They are gorgeous. Don't get me wrong. I was hesitant to order on line but im so glad I did. If you have any doubts please go with your heart and purchase from these fine people. I will most definitely be back for more. Thank you for the care and detail.
Amazing! Highly recommended!
The customer service at Michael Gabriel’s has been amazing. They are extremely pleasant, responsive and accommodating. The earrings I received from them are equally as amazing! I highly recommend them!
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