4 Artikel bestellt. 1 Pullover wird zurückgesandt, weil mir die Fotos im Internet deutlich anders erschienen als der Artikel selbst. Rückgabe wird mit CHF 17.99 verrechnet (was in der Schweiz... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'm incredibly impressed with mgg. The quality is exceptional. Unfortunately I ordered the wrong size for my wife and needed to return it, this was a quick and easy process fully explained on the webs... Vis mer
Selskapet har svart
I bought the pioneer package which included the Denali jacket, ski pants scarf sweater beanie hat and socks ...a super deal ..features I like are the many zippered pockets in the perfect locations...... Vis mer
I feel lucky to have found this brand early - a company focused around sustainable fashion with backing from the ski boss himself works for me 👊🏻!! Really pleased to have grabbed my iconic MGG Sa... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Luxurious Merino Knitwear, Ski Wear & Accessories | MGG creates timeless wardrobe essentials that are made in Europe and inspired by our Swiss heritage. Our brand identity is defined by our no-compromise approach to comfort, quality, and ethical craftsmanship. We take immense pride in offering a level of customer service that none of our competitors can match.
Kontaktopplysninger
4,8
Enestående
138 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivery as promised and quick response…
Delivery as promised and quick response in case of questions.
3. november 2024
Svar fra MGG
We're so pleased that you had a good experience Ad!
Svar fra MGG
We're delighted to hear it Kevin, thank you so much!
Une marque qui se démarque!!
Produit de qualité,conforme aux descriptif du site.
Bonne communication avec le service client, même avant un achat.
Reste plus qu'a tester sans appréhensions.
2. oktober 2024
Svar fra MGG
Thank you for your review Fred, we appreciate it!
Great customer service around delivery
Great customer service around delivery. Very happy with the product.
2. oktober 2024
Svar fra MGG
Thank you so much for your review!
Svar fra MGG
We're very sorry to hear that you were disappointed by having to pay for your return, Waltraud. However, notably in the end you decided to keep your products and chose not to return them, whereas the cost of a return for you from Austria to our warehouse in the Czech Republic would have been a tiny fraction of the cost of the products that you ordered. This therefore confused us a little, as does your review.
We make every effort to offer a superlative customer experience, including a personalised level of customer service which we feel is unmatched in our industry, plus free global shipping on any order over €100 (or equivalent). Nevertheless, like many apparel brands these days, to be able to make this possible we require that our customers in turn bear the cost of their returns, and we make this abundantly clear on our website.
Best experience with this brand
Normally I do not give feedback and reviews ... but this company deserves one. I was looking for a ski jacket and pants ... but I did not want to buy some standard brand. I was looking for something special that everybody else does not wear. This is how I came to MGG brand. I had a super good experience with them. The delivery was super fast, the ski jacket and ski pants fit perfectly. As the winter season did not start yet I have no experience wearing the gear during skiing yet. But I'm sure that this experience will be the same. I highly recommend buying their gear if you are looking for something special.
15. september 2024
Svar fra MGG
What a wonderful review Danilo, thank you so much, we're super grateful!
Customer service support
14. september 2024
Svar fra MGG
Thank you very much for your positive feedback about our customer support!
we have been very satisfied with…
we have been very satisfied with quality of perfectly designed sweaters which we have bought, the delivery was quick and smooth. O. Stovicek Prague
3. september 2024
Svar fra MGG
Thank you so much Otakar, we really appreciate you taking the time to leave this generous review!
Svar fra MGG
Thank you very much indeed for this Fiona!
Svar fra MGG
Awesome to hear it Vanessa, thank you very much!
Great ski jacket
Excellent prompt delivery from Europe to the UK. Great quality ski jacket which will no doubt do me good service for years to come.
The company also seem like good guys with a good story to tell.
16. mai 2024
Svar fra MGG
This means a lot Richard, thank you so much!
Fast delivery and wonderful products
Fast delivery and wonderful products. High quality and well designed. I couldn’t be happier with my purchases!
5. mai 2024
Svar fra MGG
We're so glad that you're happy with your products Emma-Julia, thank you for taking the time to leave a review!
Top quality gear and so helpful with…
Top quality gear and so helpful with any problems 👍
23. april 2024
Svar fra MGG
Thank you so much John!
Quick delivery and fabulous quality x
24. mars 2024
Svar fra MGG
This is brilliant to hear Julie, thank you very much!
Product of very good quality
Product of very good quality, and fast delivery. I received my order in Canada within 5 days or ordering. Very satisfied.
19. mars 2024
Svar fra MGG
We're super pleased to hear this Louise, thank you so much for taking the time to leave a review.
Everything was perfect
8. mars 2024
Svar fra MGG
We're delighted to read this Suzana, thank you very much!
Great customer service
Great customer service! Helpful and professional and very personal.
The item I ordered was too small and had to return. They helped so it goes smoothly.
Thank you
23. februar 2024
Svar fra MGG
Awesome to hear it Dania, thank you!
Great products and great service
29. februar 2024
Svar fra MGG
Thank you very much for sharing your thoughts!
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