Member First Credit Union Anmeldelser 

Was guided through the process very well by Karen. Couldn’t of had a better experience thank you

As it is my father's account with members first, I was concerned that his issue would not be dealt with by myself due to GDPR. My father is currently in a nursing home for respite as he has been very ill lately. I found your staff Karen and Maria most helpful, understanding and caring. They sorted everything out for my father. Thanks so much 🙏

Very helpful
Excellent

Staff are very helpful all the inquiry especially Jenny

Your staff are so patient and helpful

Hello I need send money

I have been member of the credit union for 30 years now. Since my parents opening the account for me. I have got a few loans from them. I have found its cheaper to get a loan from bank of Ireland. Cars loans and personal loans. It's meant to be non profitable business. Banks can give cheaper loans and make profit.

Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds.

The app could do with some enhancements to improve the user experience and intuitive / logical navigation. See AIB and Revolut for market leaders for financial app design. So a massive shout out to Lauren for her support.

Very helpful staff who were more than happy to make their process's as easy as possible. Clear communication and prompt replies.

Great service, very prompt at sorting out an issue.

Very quick to get back to me and solved my problem straight away.Very happy with response!

They are super friendly and understanding. Customer service on phone and they are quick to reply to emails.

Sinead was super helpful and really supportive in setting me up

My wife and I each have an account in the raheny branch. MFCU recently introduced a one year fixed term deposit account. We decided to transfer some funds to this, downloaded and completed the forms. Left them into branch. According to the grumpy assistant this wasn't enough, we both have to visit the branch, complete the forms, bring id, proof of address etc We are already account holders who completed CJA requirements within the past 2 years! We were not taking funds out, just putting some in a different type of account. Have now transferred the funds to a fixed term account in BofI.

Sinead in the Member Services Centre was brilliant in helping with my issue. She responded quickly, and always with enough information and detail that every step of the process was clear and easy. Thanks a mil!

Friendly and excellent response to online query

I signed up for on-line
Members First, the lady in store showed me the easy steps to follow to register, I find hhe on-line service brilliant

It was made so easy for me and my problem was solved in no time.

Very prompt reply from tech customer support.